Hi! I just bought a used Dragon Naturally Speaking software disk, version 11:5. I've installed it, but can't figure out how to get rid of this error message, "Dragon's microphone is off - you can press it's hotkey or click the icon to turn it on." So until I figure out how to fix that problem, I can't use it to do speech to text conversion. I've gone to their site, but there is no interactive help. All they have is a set of advise for answering many various questions and problems. But none touched on the problem I am having.