I have a Sager NP7378, (i7-4710, 16 GB ram, 256 meg SSD, 1 TB HD, Nvidia 850) while doing a check the other day I noticed that it showed that the memory is running single channel instead of dual channel. I'm not sure how long it's been doing this but I have noticed that some software packages have been running strangely. I'm guessing this may be part of the issue.
Checks still shows that I have 16 GB of RAM so both memory sticks are being recognized. Any idea what would cause the computer to not recognize it as dual channel?