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Strange HDD behaviour


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#1 kev51773

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Posted 20 October 2016 - 04:35 AM

I'm doing a reinstall on an MSI X79A-GD45 (8d) with 32GB Ram, i7-3820, 2x nVidia GTX-560Ti and a single WDC WD6001FZWX-00A2VA0

 

Trying to reinstall windows 7 SP1 x64. The install all goes through as expected. Within minutes the system slows to a crawl or hangs entirely. If I manage to open 'My Computer' I can see that my C: is showing up without disk space information below it. If I wait about 5 minutes or so it will then show the drive as about 90% full. Every time I refresh the page, the free space increases until eventually it gets back to normal. At this point the computer starts behaving normally again, but not for long.

I can't get it to behave normally for long enough to get drivers installed or anything. The system was running perfectly on Windows 10 and I have no problems with the drive in Linux. This system previously ran Windows 7 perfectly well, although at the time it had a 3TB drive.



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#2 ranchhand_

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Posted 20 October 2016 - 11:01 AM

What is the size of your HDD, and how much free space is there before you install Windows7?


Help Requests: If there is no reply after 3 days I remove the thread from my answer list. For further help PM me.


#3 kev51773

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Posted 20 October 2016 - 11:27 AM

It's the HDD specified at the top of the post. It's a 6TB. I'm not at home now so I can't check the partition size but basically it's a standard windows 7 install. One automatically created partition of about 500MB and the rest is the main system partition, if I recall the windows installer showed it as 5.45TB which sounds about right. The total capacity is always correctly shown. It's the used space which is going crazy sometimes showing almost full when there should be enough space for at least another 300 windows installs.

Edited by kev51773, 20 October 2016 - 11:31 AM.


#4 ranchhand_

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Posted 20 October 2016 - 03:36 PM

If the amount of free space is as you indicated, there should be lots of room for Windows installation. I have never run across this problem before, but there are a couple of things we can test out. I suggest first testing your hard drive in case there is a problem with it.

Go here and download Seatools For DOS (free)
http://www.seagate.com/support/downloads/seatools/#

> Accept the EULA and download the ISO file.
> When download is complete burn the ISO to a CD or DVD.
> Disconnect any other hard drives in your computer (not optical drives) leaving only your problem drive connected.
> Make sure your BIOS is set to:   1st Boot Device = CD drive, 2nd Boot Device = Hard Drive.
> Insert the CD in your optical drive and reboot.
> When the program opens, click the upper left corner for the Long Test.
> Note: if you get a pop-up window telling you that SMART has tripped and asking if you want to continue, choose Yes. Be sure to post that in your next reply along with the result of the test.
At the end of the test, you will get either a Pass or Fail notice. Post the result in your next reply.
Be sure to have your hard drive directly installed internally to the motherboard, not in an external case.

Because of the size of your drive, this is going to take a long time. So get it started and go about your normal activities. Just let it run to completion.


Edited by ranchhand_, 20 October 2016 - 03:40 PM.

Help Requests: If there is no reply after 3 days I remove the thread from my answer list. For further help PM me.


#5 kev51773

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Posted 26 October 2016 - 06:53 AM

After spending a few days with seatools and dosdlg etc, I have now given up and tried a different hard drive. This hasn't changed the problem at all.

Does anyone have any further ideas?

#6 hamluis

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Posted 26 October 2016 - 09:46 AM

What is the problem...does "different hard drive" mean "new hard drive"?

 

What were the results of running the SeaTools diagnostic...what were the results of the extended/long test?

 

If the diagnostic results were good...why try a different hard drive?

 

Did you do the original install of Win 7?

 

Can you boot into safe mode?

 

Louis



#7 kev51773

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Posted 26 October 2016 - 04:25 PM

Not new hard drive, drive pulled from working system. None of the plethora of hard drive testing utilities I could lay my hands on could find anything wrong with the this hard drive, or the last one.
I did the original install of windows 7 after building the machine. It ran without issue for over two years.
I can boot into safe mode and the problem doesn't seem to occur there, nor does it occur when running any of my Linux or windows based livecd's.

#8 hamluis

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Posted 26 October 2016 - 04:39 PM

Let us see what we can see :).  You can do this from safe mode with networking, if necessary.

 

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy taking care to post the link of the snapshot in your next post.

   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.

    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
 
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course): p22004369.gif

     Now, at the top, click File > Publish Snapshot. You will see the following prompt:

p22004371.gif

     Click Yes > then Copy to Clipboard

p22004372.gif

Now, once you are back in the forum topic you are posting in, click the p22004370.gif button. Right-click in the empty space of the Reply box and click Paste. Then, click Add Reply below the Reply box.

 

Louis


Edited by hamluis, 26 October 2016 - 04:41 PM.


#9 SleepyDude

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Posted 26 October 2016 - 04:58 PM

Hi,

 

Windows will have problems booting from a big drive like that if is not prepared as GPT disk http://www.tomshardware.co.uk/faq/id-1923415/install-windows-3tb-4tb-larger-hdd.html


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#10 kev51773

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Posted 27 October 2016 - 04:49 AM

Okay, here we go. Please note. With much persistence I have now managed to get drivers and windows updates and some basic software installed. Also, the controller errors on \Device\Harddisk1\DR1 don't seem to be relevant as these refer to my USB drive and occurred while I was installing drivers for the USB controller.

 

Also, @SleepyDude Yes, both disks I have tried were using GPT layouts.

 

 

Speccy : http://speccy.piriform.com/results/8TI60F5k0ab8YD8DQnlk8mK

 

MiniToolBox:

 

MiniToolBox by Farbar  Version: 17-06-2016
Ran by Paul (administrator) on 27-10-2016 at 10:36:52
Running from "C:\Users\Paul\Desktop"
Microsoft Windows 7 Ultimate  Service Pack 1 (X64)
Model: MS-7760 Manufacturer: MSI
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (10/27/2016 10:31:29 AM) (Source: Microsoft-Windows-WMI) (User: NT AUTHORITY)
Description: Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.
 
Error: (10/27/2016 10:28:56 AM) (Source: Microsoft-Windows-WMI) (User: NT AUTHORITY)
Description: Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.
 
Error: (10/27/2016 10:17:38 AM) (Source: Microsoft-Windows-WMI) (User: NT AUTHORITY)
Description: Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.
 
Error: (10/26/2016 10:28:56 PM) (Source: Microsoft-Windows-WMI) (User: NT AUTHORITY)
Description: Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.
 
Error: (10/26/2016 10:28:25 PM) (Source: Microsoft-Windows-WMI) (User: NT AUTHORITY)
Description: Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.
 
Error: (10/26/2016 08:15:05 PM) (Source: Microsoft-Windows-WMI) (User: NT AUTHORITY)
Description: Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.
 
Error: (10/26/2016 05:04:32 PM) (Source: Microsoft-Windows-WMI) (User: NT AUTHORITY)
Description: Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.
 
Error: (10/26/2016 02:28:40 PM) (Source: Microsoft-Windows-WMI) (User: NT AUTHORITY)
Description: Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.
 
Error: (10/26/2016 02:15:38 PM) (Source: Microsoft-Windows-WMI) (User: NT AUTHORITY)
Description: Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.
 
Error: (10/26/2016 01:57:52 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
System errors:
=============
Error: (10/27/2016 10:18:20 AM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80242016: October, 2016 Security Monthly Quality Rollup for Windows 7 for x64-based Systems (KB3185330).
 
Error: (10/26/2016 10:30:06 PM) (Source: Service Control Manager) (User: )
Description: The Windows Modules Installer service terminated with the following error: %%16405
 
Error: (10/26/2016 08:58:00 PM) (Source: Service Control Manager) (User: )
Description: The Foxit Reader Service service is marked as an interactive service.  However, the system is configured to not allow interactive services.  This service may not function properly.
 
Error: (10/26/2016 02:27:46 PM) (Source: Service Control Manager) (User: )
Description: The Windows Modules Installer service terminated with the following error: %%16405
 
Error: (10/26/2016 01:59:19 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Windows Error Reporting Service service to connect.
 
Error: (10/26/2016 01:39:26 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR1.
 
Error: (10/26/2016 01:39:25 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR1.
 
Error: (10/26/2016 01:39:25 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR1.
 
Error: (10/26/2016 01:39:24 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR1.
 
Error: (10/26/2016 12:16:09 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR1.
 
Microsoft Office Sessions:
=========================
Error: (10/27/2016 10:31:29 AM) (Source: Microsoft-Windows-WMI)(User: NT AUTHORITY)
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (10/27/2016 10:28:56 AM) (Source: Microsoft-Windows-WMI)(User: NT AUTHORITY)
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (10/27/2016 10:17:38 AM) (Source: Microsoft-Windows-WMI)(User: NT AUTHORITY)
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (10/26/2016 10:28:56 PM) (Source: Microsoft-Windows-WMI)(User: NT AUTHORITY)
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (10/26/2016 10:28:25 PM) (Source: Microsoft-Windows-WMI)(User: NT AUTHORITY)
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (10/26/2016 08:15:05 PM) (Source: Microsoft-Windows-WMI)(User: NT AUTHORITY)
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (10/26/2016 05:04:32 PM) (Source: Microsoft-Windows-WMI)(User: NT AUTHORITY)
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (10/26/2016 02:28:40 PM) (Source: Microsoft-Windows-WMI)(User: NT AUTHORITY)
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (10/26/2016 02:15:38 PM) (Source: Microsoft-Windows-WMI)(User: NT AUTHORITY)
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (10/26/2016 01:57:52 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
=========================== Installed Programs ============================
7-Zip 16.04 (x64) (HKLM\...\7-Zip) (Version: 16.04 - Igor Pavlov)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 23.0.0.257 - Adobe Systems Incorporated)
Adobe Shockwave Player 12.2 (HKLM-x32\...\Adobe Shockwave Player) (Version: 12.2.5.195 - Adobe Systems, Inc.)
Foxit Reader (HKLM-x32\...\Foxit Reader_is1) (Version: 8.1.0.1013 - Foxit Software Inc.)
Google Chrome (HKLM-x32\...\{16C1182D-6E13-3989-A4BC-360B106D5C4E}) (Version: 54.0.2840.71 - Google, Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.31.5 - Google Inc.) Hidden
Intel® Network Connections Drivers (HKLM\...\PROSet) (Version: 21.0 - Intel)
Java 8 Update 111 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F64180111F0}) (Version: 8.0.1110.14 - Oracle Corporation)
Java 8 Update 111 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F32180111F0}) (Version: 8.0.1110.14 - Oracle Corporation)
Malwarebytes Anti-Malware version 2.2.1.1043 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.1.1043 - Malwarebytes)
Microsoft .NET Framework 4.6.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.6.01590 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.50901.0 - Microsoft Corporation)
NVIDIA Graphics Driver 372.90 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 372.90 - NVIDIA Corporation)
NVIDIA Update 2.11.4.0 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Update) (Version: 2.11.4.0 - NVIDIA Corporation)
Panda Devices Agent (HKLM-x32\...\{3F9548B2-0B34-4453-A92E-35056B053F19}) (Version: 1.08.00 - Panda Security) Hidden
Panda Devices Agent (HKLM-x32\...\Panda Devices Agent) (Version: 1.03.08 - Panda Security) Hidden
Panda Free Antivirus (HKLM\...\{456A8117-2915-414D-8435-AC57447C4E2D}) (Version: 8.31.00 - Panda Security) Hidden
Panda Free Antivirus (HKLM-x32\...\Panda Universal Agent Endpoint) (Version: 17.00.01.0000 - Panda Security)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7950 - Realtek Semiconductor Corp.)
swMSM (HKLM-x32\...\{612C34C7-5E90-47D8-9B5C-0F717DD82726}) (Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
Vulkan Run Time Libraries 1.0.26.0 (HKLM\...\VulkanRT1.0.26.0) (Version: 1.0.26.0 - LunarG, Inc.)
 
========================= Memory info: ===================================
Percentage of memory in use: 10%
Total physical RAM: 32682.88 MB
Available physical RAM: 29218.34 MB
Total Virtual: 65363.95 MB
Available Virtual: 61450.72 MB
 
========================= Partitions: =====================================
1 Drive c: () (Fixed) (Total:2794.3 GB) (Free:2707.63 GB) NTFS
2 Drive d: (GSP1RMCULXFRER_EN_DVD) (CDROM) (Total:3.09 GB) (Free:0 GB) UDF
3 Drive e: (E2B) (Removable) (Total:115.68 GB) (Free:41.71 GB) NTFS
 
========================= Users: ========================================
User accounts for \\PAUL-PC
 
Administrator            Guest                    Paul                     
 
 
**** End of log ****

Edited by hamluis, 27 October 2016 - 08:37 AM.





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