I'm trying to help out my dad who's laptop is having issues. It's only 3 years old but he's been saying it's been running slower and slower since he installed Windows 10 on it. It's an ASUS A54C, 2BG memory CPU Intel Pentium 8960 2.2GHz
Basically what's happening is on start up I get the ASUS logo come up and then the windows logo come up and then a black screen with the mouse icon and then that's it. I can move the mouse pointer around but nothing happens after that. Not sure what's going on but would be great if I could get some advice as I want to save my dad throwing it in the bin as he's getting tired of the issues.