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Error. Internet Explorer Has Encountered A Problem And Must Be Closed.


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1 reply to this topic

#1 Cuti Hana

Cuti Hana

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  • Local time:08:09 AM

Posted 22 August 2006 - 02:10 PM

Hi! Every once in a while, I know it's normal to get that message.... "Internet explorer has encountered a problem and needs to close" But i've been getting it every day now, and it's annoying because sometimes my webpages will close without any warning! It's not very convinent seeing as I'm back in school now and it makes it very hard to do reasearch if I have to keep backtracking!!!

My computer is also running a lot slower than usual, and I'm guessing I have a spyware and/or virus problem. I have run adaware and spybot scans, but they did not help. I will send my hijackthis log, and I would love it if someone could please help me figure out my problem!!!! I want my computer back!!! =)


Thank you, Hannah.

Logfile of HijackThis v1.99.1
Scan saved at 3:09:02 PM, on 8/22/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\COMPAQ\Compaq Advisor\bin\compaq-rba.exe
C:\WINDOWS\System32\CTsvcCDA.exe
c:\progra~1\mcafee\mcafee antispyware\massrv.exe
c:\program files\mcafee.com\agent\mcdetect.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
c:\PROGRA~1\mcafee.com\vso\OasClnt.exe
C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
c:\program files\mcafee.com\agent\mcagent.exe
C:\WINDOWS\System32\NMSSvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Enigma Software Group\SpyHunter\PopupBlocker\EnigmaPopupStop.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\carpserv.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\AOL\1136336989\ee\AOLSoftware.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\progra~1\mcafee\MCAFEE~1\masalert.exe
C:\Program Files\America Online 9.0b\aoltray.exe
C:\Program Files\Hewlett-Packard\AiO\hp officejet d series\Bin\hpoojd07.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\HEWLET~1\AiO\Shared\Bin\hpoevm07.exe
C:\Program Files\Hewlett-Packard\AiO\Shared\bin\hpOSTS07.exe
C:\Program Files\Hewlett-Packard\AiO\Shared\bin\hpOFXM07.exe
c:\program files\common files\aol\1136336989\ee\services\antiSpywareApp\ver2_0_27_1\AOLSP Scheduler.exe
C:\Program Files\AIM\aim.exe
c:\program files\common files\aol\1136336989\ee\aolsoftware.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Grisoft\AVG Free\avgcc.exe
C:\Program Files\America Online 9.0b\waol.exe
C:\Program Files\America Online 9.0b\shellmon.exe
C:\Program Files\Common Files\Aol\aoltpspd.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.facebook.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Compaq
N2 - Netscape 6: user_pref("browser.startup.homepage", "http://home.netscape.com/"); (C:\Documents and Settings\Hannah\Application Data\Mozilla\Profiles\default\25fxr1hq.slt\prefs.js)
O1 - Hosts: 205.238.40.2 www.winmx.com
O1 - Hosts: 205.238.40.2 err.winmx.com
O1 - Hosts: 205.238.40.2 c3310.z1301.winmx.com
O1 - Hosts: 67.18.233.36 c3311.z1301.winmx.com
O1 - Hosts: 82.43.224.20 c3312.z1301.winmx.com
O1 - Hosts: 209.67.209.50 c3313.z1301.winmx.com
O1 - Hosts: 212.227.64.159 c3314.z1301.winmx.com
O1 - Hosts: 205.238.40.2 c3315.z1301.winmx.com
O1 - Hosts: 67.18.233.36 c3316.z1301.winmx.com
O1 - Hosts: 82.43.224.20 c3317.z1301.winmx.com
O1 - Hosts: 209.67.209.50 c3318.z1301.winmx.com
O1 - Hosts: 212.227.64.159 c3319.z1301.winmx.com
O1 - Hosts: 205.238.40.2 c3310.z1302.winmx.com
O1 - Hosts: 67.18.233.36 c3311.z1302.winmx.com
O1 - Hosts: 82.43.224.20 c3312.z1302.winmx.com
O1 - Hosts: 209.67.209.50 c3313.z1302.winmx.com
O1 - Hosts: 212.227.64.159 c3314.z1302.winmx.com
O1 - Hosts: 205.238.40.2 c3315.z1302.winmx.com
O1 - Hosts: 67.18.233.36 c3316.z1302.winmx.com
O1 - Hosts: 82.43.224.20 c3317.z1302.winmx.com
O1 - Hosts: 209.67.209.50 c3318.z1302.winmx.com
O1 - Hosts: 212.227.64.159 c3319.z1302.winmx.com
O1 - Hosts: 82.43.224.20 c3310.z1303.winmx.com
O1 - Hosts: 67.18.233.36 c3311.z1303.winmx.com
O1 - Hosts: 205.238.40.2 c3312.z1303.winmx.com
O1 - Hosts: 82.43.224.20 c3313.z1303.winmx.com
O1 - Hosts: 67.18.233.36 c3314.z1303.winmx.com
O1 - Hosts: 205.238.40.2 c3315.z1303.winmx.com
O1 - Hosts: 82.43.224.20 c3316.z1303.winmx.com
O1 - Hosts: 67.18.233.36 c3317.z1303.winmx.com
O1 - Hosts: 205.238.40.2 c3318.z1303.winmx.com
O1 - Hosts: 82.43.224.20 c3319.z1303.winmx.com
O1 - Hosts: 205.238.40.2 c3310.z1304.winmx.com
O1 - Hosts: 67.18.233.36 c3311.z1304.winmx.com
O1 - Hosts: 82.43.224.20 c3312.z1304.winmx.com
O1 - Hosts: 209.67.209.50 c3313.z1304.winmx.com
O1 - Hosts: 212.227.64.159 c3314.z1304.winmx.com
O1 - Hosts: 205.238.40.2 c3315.z1304.winmx.com
O1 - Hosts: 67.18.233.36 c3316.z1304.winmx.com
O1 - Hosts: 82.43.224.20 c3317.z1304.winmx.com
O1 - Hosts: 209.67.209.50 c3318.z1304.winmx.com
O1 - Hosts: 212.227.64.159 c3319.z1304.winmx.com
O1 - Hosts: 205.238.40.2 c3310.z1305.winmx.com
O1 - Hosts: 67.18.233.36 c3311.z1305.winmx.com
O1 - Hosts: 82.43.224.20 c3312.z1305.winmx.com
O1 - Hosts: 209.67.209.50 c3313.z1305.winmx.com
O1 - Hosts: 212.227.64.159 c3314.z1305.winmx.com
O1 - Hosts: 205.238.40.2 c3315.z1305.winmx.com
O1 - Hosts: 67.18.233.36 c3316.z1305.winmx.com
O1 - Hosts: 82.43.224.20 c3317.z1305.winmx.com
O1 - Hosts: 209.67.209.50 c3318.z1305.winmx.com
O1 - Hosts: 212.227.64.159 c3319.z1305.winmx.com
O1 - Hosts: 205.238.40.2 c3310.z1306.winmx.com
O1 - Hosts: 67.18.233.36 c3311.z1306.winmx.com
O1 - Hosts: 82.43.224.20 c3312.z1306.winmx.com
O1 - Hosts: 209.67.209.50 c3313.z1306.winmx.com
O1 - Hosts: 212.227.64.159 c3314.z1306.winmx.com
O1 - Hosts: 205.238.40.2 c3315.z1306.winmx.com
O1 - Hosts: 67.18.233.36 c3316.z1306.winmx.com
O1 - Hosts: 82.43.224.20 c3317.z1306.winmx.com
O1 - Hosts: 209.67.209.50 c3318.z1306.winmx.com
O1 - Hosts: 212.227.64.159 c3319.z1306.winmx.com
O1 - Hosts: 205.238.40.2 c3520.z1301.winmx.com
O1 - Hosts: 67.18.233.36 c3521.z1301.winmx.com
O1 - Hosts: 82.43.224.20 c3522.z1301.winmx.com
O1 - Hosts: 209.67.209.50 c3523.z1301.winmx.com
O1 - Hosts: 212.227.64.159 c3524.z1301.winmx.com
O1 - Hosts: 205.238.40.2 c3525.z1301.winmx.com
O1 - Hosts: 67.18.233.36 c3526.z1301.winmx.com
O1 - Hosts: 82.43.224.20 c3527.z1301.winmx.com
O1 - Hosts: 209.67.209.50 c3528.z1301.winmx.com
O1 - Hosts: 212.227.64.159 c3529.z1301.winmx.com
O1 - Hosts: 205.238.40.2 c3520.z1302.winmx.com
O1 - Hosts: 67.18.233.36 c3521.z1302.winmx.com
O1 - Hosts: 82.43.224.20 c3522.z1302.winmx.com
O1 - Hosts: 209.67.209.50 c3523.z1302.winmx.com
O1 - Hosts: 212.227.64.159 c3524.z1302.winmx.com
O1 - Hosts: 205.238.40.2 c3525.z1302.winmx.com
O1 - Hosts: 67.18.233.36 c3526.z1302.winmx.com
O1 - Hosts: 82.43.224.20 c3527.z1302.winmx.com
O1 - Hosts: 209.67.209.50 c3528.z1302.winmx.com
O1 - Hosts: 212.227.64.159 c3529.z1302.winmx.com
O1 - Hosts: 205.238.40.2 c3520.z1303.winmx.com
O1 - Hosts: 67.18.233.36 c3521.z1303.winmx.com
O1 - Hosts: 82.43.224.20 c3522.z1303.winmx.com
O1 - Hosts: 209.67.209.50 c3523.z1303.winmx.com
O1 - Hosts: 212.227.64.159 c3524.z1303.winmx.com
O1 - Hosts: 205.238.40.2 c3525.z1303.winmx.com
O1 - Hosts: 67.18.233.36 c3526.z1303.winmx.com
O1 - Hosts: 82.43.224.20 c3527.z1303.winmx.com
O1 - Hosts: 209.67.209.50 c3528.z1303.winmx.com
O1 - Hosts: 212.227.64.159 c3529.z1303.winmx.com
O1 - Hosts: 205.238.40.2 c3520.z1304.winmx.com
O1 - Hosts: 67.18.233.36 c3521.z1304.winmx.com
O1 - Hosts: 82.43.224.20 c3522.z1304.winmx.com
O1 - Hosts: 209.67.209.50 c3523.z1304.winmx.com
O1 - Hosts: 212.227.64.159 c3524.z1304.winmx.com
O1 - Hosts: 205.238.40.2 c3525.z1304.winmx.com
O1 - Hosts: 67.18.233.36 c3526.z1304.winmx.com
O1 - Hosts: 82.43.224.20 c3527.z1304.winmx.com
O1 - Hosts: 209.67.209.50 c3528.z1304.winmx.com
O2 - BHO: CBHOBJObj Object - {8A406068-D45C-40B9-A096-38AC717FB608} - C:\WINDOWS\BHOBJ.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
O4 - HKLM\..\Run: [Jet Detection] "C:\Program Files\Creative\SBLive\PROGRAM\ADGJDet.exe"
O4 - HKLM\..\Run: [EnigmaPopupStop] C:\Program Files\Enigma Software Group\SpyHunter\PopupBlocker\EnigmaPopupStop.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [Pure Networks Port Magic] "C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe" -Run
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1136336989\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] C:\Program Files\McAfee.com\VSO\mcvsshld.exe
O4 - HKLM\..\Run: [OASClnt] C:\Program Files\McAfee.com\VSO\oasclnt.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] c:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [_AntiSpyware] c:\progra~1\mcafee\MCAFEE~1\masalert.exe
O4 - HKLM\..\Run: [IPHSend] C:\Program Files\Common Files\AOL\IPHSend\IPHSend.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\RunOnce: [Compaq_RBA] C:\Program Files\COMPAQ\Compaq Advisor\bin\compaq-rba.exe -z
O4 - HKCU\..\Run: [RealPlayer] "C:\Program Files\Real\RealPlayer\realplay.exe" /RunUPGToolCommandReBoot
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0b\aoltray.exe
O4 - Global Startup: HPAiODevice(hp officejet d series) - 1.lnk = C:\Program Files\Hewlett-Packard\AiO\hp officejet d series\Bin\hpoojd07.exe
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O10 - Unknown file in Winsock LSP: c:\program files\bonjour\mdnsnsp.dll
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/Facebo...otoUploader.cab
O16 - DPF: {6BAB93B7-1917-4214-A7D2-874FA6DB4740} (AOL Newport Editor Ctrl) - http://pictures.aolcdn.com/ap/Resources/1....ns.10.1.0.0.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {9FC5238F-12C4-454F-B1B5-74599A21DE47} (Webshots Photo Uploader) - http://community.webshots.com/html/WSPhotoUploader.CAB
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by103fd.bay103.hotmail.msn.com/activex/HMAtchmt.ocx
O17 - HKLM\System\CCS\Services\Tcpip\..\{012FA411-1E0C-4EAD-A2D8-455D86997E25}: NameServer = 205.188.146.145
O17 - HKLM\System\CS1\Services\Tcpip\..\{012FA411-1E0C-4EAD-A2D8-455D86997E25}: NameServer = 205.188.146.145
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: Bonjour Service - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Compaq Advisor (Compaq_RBA) - NeoPlanet - C:\Program Files\COMPAQ\Compaq Advisor\bin\compaq-rba.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee AntiSpyware Service - McAfee, Inc. - c:\progra~1\mcafee\mcafee antispyware\massrv.exe
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: Intel® NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

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#2 Papakid

Papakid

    Guru at being a Newbie


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Posted 02 September 2006 - 10:16 AM

Topic is closed. Getting help here: http://www.castlecops.com/p819318-Help_wit...ays_closes.html

The fate of all mankind, I see

Is in the hands of fools

--King Crimson





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