I got hit on Oct 17th and need help, they where sneaky enough to send a FedEx email saying a packing didn't get delivered. When I open the .rar file marked (shipping label) thats when it got installed.
My mcafee detected it as Trojan-powelike!nk
Searching I found this
I messed up, I didn't let the (roadkill) red kill finish and installed the eset removal tool in safemode. I thought everything was fixed.
I've been working on this project for almost 8 hours now installing every antivirus, using every Eset removal tools,malwarebytes and nothing works.
The minute I go into normal computer mode, a txt file pops up telling me to pay and everything will get deleted in 3 days.
My defender keeps finding files and I keep deleting them.
Running all the clean tools from Eset, they can't find anything on my computer.
where are the files hiding????
I've also made things worse because I installed the bloodwise decryptor with the master pasword and it selected all my files and I clicked the button to unlock everything.
Looks like my .jpeg files have turned into txt files.
i've looked into those programs from Kaspersky but I don't know what stupid program they used locking up my pictures.
I can't do system restore because it disabled it..I'm just very scared as I don't know if they can really delete all my files. if I really pay does anything work.
I just really need help as I'm completely lost.
Edited by Computernoob31, 18 October 2016 - 04:51 PM.