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Emails Lost In Its Own Folder


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#1 eveilyn

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Posted 22 August 2006 - 12:02 PM

Hi.

I cannot believe it happened to me, but it did. :cool: Last week when I had to reference an old email and found out 3 of my email subfolders' email has been deleted! :thumbsup: I could not believe it! :flowers:

I don't know how it happened. Absolutely no clue. :trumpet:
Anyways, I did try "How to repair Internet Explorer 6 & Outlook Express" and that did not work.

Went to http://ask-leo.com/the_contents_of_my_inbo..._i_recover.html. That did not either, but it did get me a clue in regards to the registery. I had a lot that I need to fix, but I do not know if I can trust it because one of my collegues did and lost her emails too. :inlove:

Any suggestions will be appreciated.

Regards,
eveilyn

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#2 Papakid

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Posted 22 August 2006 - 05:39 PM

Hi eveilyn,

Can you confirm that you are having this problem with Outlook Express and not some other program?

Also:

1. Did you find your mail store and/or locate the .dbx file(s) that correspond to the name of the missing folders?

2. I just glanced at the Ask Leo article, but didn't see any reg mods suggested. Can you tell me specifically what you are looking at there and if you did do anything in the registry?

3. What operating system (XP?) and which antivirus are you using?

4. Did you try the instructions in this article as well? http://support.microsoft.com/?kbid=295965

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when they walk away.--Mipso


#3 TMacK

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Posted 22 August 2006 - 05:41 PM

Search for .dbx files on your computer.These files are hidden in Win 2000 and XP.If you still have the sub folders,import them back into OE using File/Import/Messages.
Have a look at this link http://www.insideoe.com/problems/bugs.htm#mailgone
You might want to consider this free back up program for OE: http://www.oehelp.com/OEBackup/Default.aspx
Chaos reigns within.
Reflect, repent, and reboot.
Order shall return.

aaaaaaaa a~Suzie Wagner

#4 eveilyn

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Posted 23 August 2006 - 11:14 AM

Thanks Papakid and TMack, :thumbsup:

I had tried those already. Still cannot retrieve my email. :flowers:

I appreciate your responses :trumpet:

#5 TMacK

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Posted 23 August 2006 - 11:49 AM

Why don't you download the demo version of DataRecoveryWizard. http://www.easeus.com/download.htm
This program is an efficient disk recovery software providing you a complete answer to data loss,and altho I can't vouch for it,is recommended quite frequently in the Win Xp Newsgroups. Instructions for recovering deleted files using this utility can be found Here.
Chaos reigns within.
Reflect, repent, and reboot.
Order shall return.

aaaaaaaa a~Suzie Wagner




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