Hey guys, owner of this unit says when he is working on the unit the fan starts running on high speed but when in idle mode it is quiet. There was heavy dust all over the PSU casing and on the processor's heat sink which I blew out so now it's fully clean. The owner has sensitive data so doesn;t want to give me access to the desktop to run softwares to see what's going on so I told him best I can do is run diagnostics. I am trying to get the diagnostics key but can't find it on the net. The service tag 96LOHS1 [either that's a zero or the letter 0?] is not working right now on Dell's site so I don't know if there is currently an issue with dell's site. Also all it shows on the from is XPS so no number for me to know if it's like an XPS 8700 or 8900 e.t.c.
I have memtest on disk so I can use that to test the ram but assuming the ram passes ok and I use linux to Disk health utility to test the HDD what's else can I run from a linux disk, I have Parted magic and Puppy linux?