Posted 23 August 2006 - 11:39 AM
It might help to understand what it means to not be "able to access" a particular E-mail provider.
Does this mean, for example, that he cannot get to the site at all, or that he can get to the log-in screen, but cannot proceed further (does he get an error message?), or can he manually log in, but has problems bringing up the Inbox screen.
If he is accessing his In-box by means of a direct link, or bookmark, to that screen, can he manually get there by going to the home page and proceeding from there?
Whereof one cannot speak, thereof one should be silent.