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What Would Cause This?


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#1 NicolaReece

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Posted 22 August 2006 - 09:53 AM

Mod edit: Moved to a more appropriate forum--PK

A friend of mine in Spain is experiencing some weird problems with his internet connection

There are too many permutations to post but here's an example

He spends all day on the net and yesterday couldn't access fastmail.fm, but culd access merseymail.co.uk

Today he can access fastmail, but cannot access merseymail

Yesterday, bbc.co.uk was fine, today it was not up until about an hour ago

What could cause this??

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#2 jgweed

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Posted 23 August 2006 - 11:39 AM

It might help to understand what it means to not be "able to access" a particular E-mail provider.
Does this mean, for example, that he cannot get to the site at all, or that he can get to the log-in screen, but cannot proceed further (does he get an error message?), or can he manually log in, but has problems bringing up the Inbox screen.
If he is accessing his In-box by means of a direct link, or bookmark, to that screen, can he manually get there by going to the home page and proceeding from there?
Regards,
John
Whereof one cannot speak, thereof one should be silent.




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