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usb wireless adapter not working

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#1 katochsajal0618


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Posted 16 October 2016 - 12:21 PM

I have a ra-link usb wireless adapter. I bought it from online website. I have a pc with following specs:
Intel i7 6700 processor
Asus B150m plus (ddr4 version) m/b
Kingston hyper fury x ram 16 gb (8x2)
Zotac nvidea gtx 960 4gb gfx crd
Windows 10 pro 64 bit

So when i inserted that usb adapter in my pc it shows usb device not recognised with an exclamation mark.
In description it shows ..
The device cannot start. (Code 10)
The usb device returned an invalid serial number string descripor
Then i unplugged it from usb 2.0 and plugged it un usb 3.0 then it shows same error...
I have dual boot pc with ubuntu installed as secondary os.
So i booted into ubuntu and guess what. Usb adaptor was working fine.. recieving signals.. connection was fine. Internet was working.. then i tried it installing on my laptop. It was working fine in it too..
I guess it is a windows issue.. so i tried and installed windows 8.1 pro 64 bit. Same issue in that.. but works fine in ubuntu and kaali..

Edited by Chris Cosgrove, 19 October 2016 - 05:48 PM.
Moved from Network Streaming to External hardware

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#2 Chris Cosgrove

Chris Cosgrove

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Posted 19 October 2016 - 05:55 PM

This sounds like a driver issue. I suggest you go to the Ra-link website and see if you can find the Win 8.1 drivers for this adapter.


I could understand that a completely different OS might include drivers that work with this device, but it is odd that it works in your laptop, although you do not say what OS is running on that. Win 10 is known for being unpredictable with wifi.


If you do find drivers it might be a good idea to disconnect the adapter before you install them.


Chris Cosgrove

I am going to be away until about the 22nd October. Time on-line will be reduced and my internet access may be limited. PMs may not be replied to as quickly as normal !

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