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Unexplained links in the registry


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12 replies to this topic

#1 olgrim

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Posted 16 October 2016 - 10:59 AM

I start receiving an error message pointing to this strange file:

 

7579d3.26d7971

 

from this directory 

C:\Users\USER\AppData\Roaming\ca07f3

 

 

I moved this file to a different directory suspecting it is a virus.

 

After that during booting /starting point of my computer I keep receiving error messages from registry links.

 

 

 

Few days ago my Norton have detected a Trojan.Kotver virus. Nornon's manual procedures helped to remove the virus. I am not sure if these events are linked. After removing the virus I ran registry fixing tools CCLEANER, AVG mechanics - nothing helped to remove this error message 'do you want to continue running scripts on this page'.

I don't see nothing unusual in the Start-up programs.

 

I use Windows 10, 64-bit. Norton and AVG as anti-viruses. I also ran Norton eraser. - nothing found.

 

What procedure is running this file 7579d3.26d7971  that I removed? Some script keeps calling this file from the register. 

 

How to get rid of this message from the register?

 

Thank you very much.

 

 

Attached File  erro1.jpg   41.55KB   0 downloads



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#2 Aura

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Posted 18 October 2016 - 10:20 AM

Hi olgrim :)

My name is Aura and I'll be assisting you with your malware issue. Since we'll be working together, you can call me Aura or Yoan, which is my real name, it's up to you! Now that we've broke the ice, I'll just ask you a few things during the time we'll be working together to clean your system and get it back to an operational state.
  • As you'll notice, the logs we are asking for here are quite lenghty, so it's normal for me to not reply exactly after you post them. This is because I need some time to analyse them and then act accordingly. However, I'll always reply within 24 hours, 48 hours at most if something unexpected happens;
  • As long as I'm assisting you on BleepingComputer, in this thread, I'll ask you to not seek assistance anywhere else for any issue related to the system we are working on. If you have an issue, question, etc. about your computer, please ask it in this thread and I'll assist you;
  • The same principle applies to any modifications you make to your system, I would like you to ask me before you do any manipulations that aren't in the instructions I posted. This is to ensure that we are operating in sync and I know exactly what's happening on your system;
  • If you aren't sure about an instruction I'm giving you, ask me about it. This is to ensure that the clean-up process goes without any issue. I'll answer you and even give you more precise instructions/explanations if you need. There's no shame in asking questions here, better be safe than sorry!;
  • If you don't reply to your thread within 3 days, I'll bump this thread to let you know that I'm waiting for you. If you don't reply after 5 days, it'll be closed. If you return after that period, you can send me a PM to get it unlocked and we'll continue where we left off;
  • Since malware can work quickly, we want to get rid of them as fast as we can, before they make unknown changes to the system. This being said, I would appreciate if you could reply to this thread within 24 hours of me posting. This way, we'll have a good clean-up rhythm and the chances of complications will be reduced;
  • I'm against any form of pirated, illegal and counterfeit software and material. So if you have any installed on your system, I'll ask you to uninstall them right now. You don't have to tell me if you indeed had some or not, I'll give you the benefit of the doubt. Plus, this would be against BleepingComputer's rules;
  • In the end, you are the one asking for assistance here. So if you wish to go a different way during the clean-up, like format and reinstall Windows, you are free to do so. I would appreciate you to let me know about it first, and if you need, I can also assist you in the process;
  • I would appreciate if you were to stay with me until the end, which means, until I declare your system clean. Just because your system isn't behaving weirdly anymore, or is running better than before, it doesn't mean that the infection is completely gone;
    This being said, I have a full time job so sometimes it'll take longer for me to reply to you. Don't worry, you'll be my first priority as soon as I get home and have time to look at your thread;
This being said, it's time to clean-up some malware, so let's get started, shall we? :)

Follow the instructions in the thread below to run a scan with FRST and copy/paste the content of both logs (FRST.txt and Addition.txt) here.

http://www.bleepingcomputer.com/forums/topic34773.html

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#3 olgrim

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Posted 19 October 2016 - 11:14 PM

Thank you Aura.

Attached please find.

Attached Files



#4 Aura

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Posted 20 October 2016 - 07:39 AM

Thank you for the logs :)

warning.gifMalicious Programs Warning!

I noticed that you have malicious programs (or PUP) installed on your system. I'll ask you to uninstall them since uninstalling such programs before running malware removal tools will ensure a better clean-up.
  • AVG PC TuneUp;
  • Driver Restore;
  • Driver Support;
  • PC Tools Registry Mechanic 11.1;
  • Search App by Ask;
  • Yahoo Search Set;
If you have an issue when uninstalling a program, please let me know.

We'll now run a FRST fix to get rid of the main infection, followed by JRT and AdwCleaner to help clean the PUP remnants of the programs listed above.

iO3R662.pngFarbar Recovery Scan Tool (FRST) - Fix mode
Follow the instructions below to execute a fix on your system using FRST, and provide the log in your next reply.
  • Right-click on your Desktop, select New and click on Text Document. Name it fixlist (make sure it's a .txt file) and press on Enter;
  • Open the file you just created and copy/paste the content below in it, then save it (Ctrl + S);
    CloseProcesses:
    CreateRestorePoint:
    
    Zip: C:\Users\USER\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\a68c67.lnk;C:\Users\USER\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\ac0709.lnk;C:\Users\USER\AppData\Local\12deb6
    
    HKLM-x32\...\Run: [ApnTBMon] => "C:\Program Files (x86)\AskPartnerNetwork\Toolbar\Updater\TBNotifier.exe"
    Startup: C:\Users\Matthew-2\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\MyPC Backup.lnk [2013-08-18]
    ShortcutTarget: MyPC Backup.lnk -> C:\Program Files (x86)\MyPC Backup\MyPC Backup.exe (No File)
    Startup: C:\Users\USER\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\a68c67.lnk [2016-08-07]
    ShortcutTarget: a68c67.lnk -> C:\Windows\System32\cmd.exe (Microsoft Corporation)
    Startup: C:\Users\USER\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\ac0709.lnk [2016-08-07]
    ShortcutTarget: ac0709.lnk -> C:\Windows\System32\mshta.exe (Microsoft Corporation)
    GroupPolicy: Restriction <======= ATTENTION
    GroupPolicy\User: Restriction <======= ATTENTION
    
    BHO: Skype Click to Call for Internet Explorer -> {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} -> No File
    Handler: skypec2c - {91774881-D725-4E58-B298-07617B9B86A8} -  No File
    
    FF DefaultSearchEngine.US: Mozilla\Firefox\Profiles\qpnh9iml.default -> Bing
    FF Homepage: Mozilla\Firefox\Profiles\qpnh9iml.default -> www.bing.com
    
    CHR DefaultSearchURL: Default -> hxxps://search.yahoo.com/search?p={searchTerms}&fr=yset_chr_syc_oracle&type=orcl_default
    CHR DefaultSearchKeyword: Default -> Yahoo
    CHR DefaultSuggestURL: Default -> hxxps://search.yahoo.com/sugg/ie?output=fxjson&command={searchTerms}&nResults=10
    CHR HKLM-x32\...\Chrome\Extension: [gihfmmedoddijgnhkgfgnkeohkpbipol] - hxxps://clients2.google.com/service/update2/crx
    
    R2 APNMCP; C:\Program Files (x86)\AskPartnerNetwork\Toolbar\apnmcp.exe [198216 2016-06-17] (APN LLC.)
    S3 dbx; system32\DRIVERS\dbx.sys [X]
    
    Task: {03716ED5-ED40-4C38-BAE3-943E481A2F74} - \Microsoft\Windows\MobilePC\HotStart -> No File <==== ATTENTION
    Task: {06FCBFA8-0150-4F9D-A663-2A55D65ABB89} - \Microsoft\Windows\UpdateOrchestrator\USO_UxBroker_ReadyToReboot -> No File <==== ATTENTION
    Task: {088482FA-65B8-4E17-9ABF-1DCD48E8D373} - \Microsoft\Windows\Tcpip\IpAddressConflict1 -> No File <==== ATTENTION
    Task: {09F06BFE-A3C8-40E3-846A-6E6F4000C238} - \Microsoft\Windows\Tcpip\IpAddressConflict2 -> No File <==== ATTENTION
    Task: {12A0A461-CF88-412D-853F-D3CE5D9DC8B9} - \Microsoft\Windows\Media Center\PvrScheduleTask -> No File <==== ATTENTION
    Task: {12DFCD43-FFC0-4E07-94DB-A49A376520BB} - \Microsoft\Windows\UpdateOrchestrator\Policy Install -> No File <==== ATTENTION
    Task: {13566AEA-1C07-4A08-8F51-237BC31A15FD} - \Microsoft\Windows\Media Center\OCURActivate -> No File <==== ATTENTION
    Task: {178ABAFD-EADE-4557-89D5-FCB8894FBF7E} - \Microsoft\Windows\Media Center\UpdateRecordPath -> No File <==== ATTENTION
    Task: {1EB62D2D-6E38-4EEF-BC17-107F60CC7FB9} - \Microsoft\Windows\Media Center\RecordingRestart -> No File <==== ATTENTION
    Task: {1F42E499-B8D3-4F30-8D78-28E3396B9642} - \Microsoft\Windows Live\SOXE\Extractor Definitions Update Task -> No File <==== ATTENTION
    Task: {21068283-6ADC-4B82-B3D7-ED1B4092CF7B} - \Microsoft\Windows\Setup\GWXTriggers\MachineUnlock-5d -> No File <==== ATTENTION
    Task: {285DF6C0-D847-4835-BFA7-B3ABABC284DE} - \DropboxUpdateTaskMachineUA -> No File <==== ATTENTION
    Task: {2BD736CE-1827-4957-8FB3-A8E2D77F95D3} - \Microsoft\Windows\Setup\GWXTriggers\Time-5d -> No File <==== ATTENTION
    Task: {30CAF43D-8DB1-4880-AA34-D37B5F1AEA18} - \Microsoft\Windows\Media Center\mcupdate -> No File <==== ATTENTION
    Task: {30DE8970-40ED-41DD-A6BA-59710F3545D0} - \Microsoft\Windows\Media Center\ReindexSearchRoot -> No File <==== ATTENTION
    Task: {341C513E-CCD4-4798-9E88-E509E8B882DA} - \Microsoft\Windows\Media Center\PvrRecoveryTask -> No File <==== ATTENTION
    Task: {37A7BEA2-D47C-42CA-B874-1894A2138449} - \Microsoft\Windows\Media Center\SqlLiteRecoveryTask -> No File <==== ATTENTION
    Task: {385409C3-E78C-42AF-BAE0-6B116501602E} - \Microsoft\Windows\Media Center\ActivateWindowsSearch -> No File <==== ATTENTION
    Task: {3C358D9A-96E5-4386-A7ED-4D35ED0D464E} - \Microsoft\Windows\Setup\gwx\refreshgwxconfigandcontent -> No File <==== ATTENTION
    Task: {4111BF6F-091E-476B-B39B-A7E95134B2D5} - \Microsoft\Windows\Media Center\PBDADiscoveryW2 -> No File <==== ATTENTION
    Task: {413DDB32-8FD6-4A57-AEC9-2003E4C984B8} - \{D987081A-5300-4024-B3FF-7676F83E4E61} -> No File <==== ATTENTION
    Task: {486D715E-6AA2-44CF-BC48-B6990CBB53C6} - \Microsoft\Windows\Shell\WindowsParentalControlsMigration -> No File <==== ATTENTION
    Task: {48AF4109-1B9B-4402-BE0C-4F52EFB1DE1F} - \Norton WSC Integration -> No File <==== ATTENTION
    Task: {4BEA41D4-15E1-4709-ABA9-52CC3A8C767E} - \Microsoft\Windows\Media Center\PBDADiscoveryW1 -> No File <==== ATTENTION
    Task: {5AB0B8F4-B619-4963-A7FC-519EE11E05B9} - \WPD\SqmUpload_S-1-5-21-208010824-1270134516-460460622-1005 -> No File <==== ATTENTION
    Task: {5AD18DB1-C454-497D-9BCE-25AF5411A8CC} - System32\Tasks\DriverRestore_DailyScan => C:\Program Files (x86)\DriverRestore\DriverRestore.exe [2015-10-09] () <==== ATTENTION
    Task: {5B42DD9C-5A26-4F27-BB95-34603F0997E5} - \Microsoft\Windows\Shell\WindowsParentalControls -> No File <==== ATTENTION
    Task: {6370DB21-E2B5-4806-B2D4-02BA32A80012} - \Microsoft\Windows\RemovalTools\MRT_HB -> No File <==== ATTENTION
    Task: {6A7F04A6-EF07-4762-9974-93B1A16DCB38} - \GoogleUpdateTaskMachineCore -> No File <==== ATTENTION
    Task: {6D6D679C-8218-49E7-A20C-03E495699A48} - \Microsoft\Windows\Media Center\OCURDiscovery -> No File <==== ATTENTION
    Task: {700800C9-2CC0-4770-8B27-C9C574FD9220} - \OfficeSoftwareProtectionPlatform\SvcRestartTask -> No File <==== ATTENTION
    Task: {729AEA64-70B5-483B-A2BB-9A431CAC2E1C} - \Microsoft\Windows\Media Center\ObjectStoreRecoveryTask -> No File <==== ATTENTION
    Task: {766500F5-6237-462A-955F-C8ED4F5E9E53} - \Microsoft\Windows\Media Center\ConfigureInternetTimeService -> No File <==== ATTENTION
    Task: {778D1401-0654-41D2-83BC-1DA3032C29E1} - \RMAutoUpdate -> No File <==== ATTENTION
    Task: {77C63E0A-E16E-4270-8CD9-DA657B65C145} - \Microsoft\Windows\SideShow\SystemDataProviders -> No File <==== ATTENTION
    Task: {7A86EC50-04CC-4327-A256-C2B9BBEF009D} - \User_Feed_Synchronization-{67A6CBE8-CAD3-4DA1-980F-40FB0E9A887E} -> No File <==== ATTENTION
    Task: {7AB370B1-613F-45EF-AE6B-8E8AD4C7C224} - \Microsoft\Windows\Media Center\MediaCenterRecoveryTask -> No File <==== ATTENTION
    Task: {7CC5214A-6B4C-4577-B8DB-302F26C0F023} - \Microsoft\Windows\Setup\GWXTriggers\OutOfSleep-5d -> No File <==== ATTENTION
    Task: {7CF683BC-A153-49C9-8172-894722B93823} - System32\Tasks\DriverRestore_ScheduledScan => C:\Program Files (x86)\DriverRestore\DriverRestore.exe [2015-10-09] () <==== ATTENTION
    Task: {84008B3B-E4BC-450E-877F-E3864E28C7F9} - \Microsoft\Windows\Media Center\PBDADiscovery -> No File <==== ATTENTION
    Task: {8545FFAE-7398-4636-B431-AA90C284DB31} - \Adobe Flash Player Updater -> No File <==== ATTENTION
    Task: {863FC06E-B0D5-46C9-8BAE-2536CFA9B99C} - \Adobe Acrobat Update Task -> No File <==== ATTENTION
    Task: {89C8242A-B197-4A77-929A-0BEDF7DEBA8B} - \Microsoft\Windows\Setup\GWXTriggers\Logon-5d -> No File <==== ATTENTION
    Task: {919EE04D-CC96-42BA-B6D6-D9659C034C6A} - \GoogleUpdateTaskMachineUA -> No File <==== ATTENTION
    Task: {9BE32904-B9A3-4711-9A91-D727CE0E97CF} - \Microsoft\Windows\Media Center\PeriodicScanRetry -> No File <==== ATTENTION
    Task: {9F4851C0-BAF7-460A-A1BF-A1727724A0B9} - \Microsoft\Windows\Media Center\ehDRMInit -> No File <==== ATTENTION
    Task: {A3B797B5-CB71-4C29-A8B7-E1F8C60359DA} - \Microsoft\Windows\SideShow\SessionAgent -> No File <==== ATTENTION
    Task: {A5DCF531-005F-40F0-BC32-C16AD897B5ED} - \Microsoft\Windows\Media Center\RegisterSearch -> No File <==== ATTENTION
    Task: {ABAFE069-B0EE-4752-891F-A693E73122C0} - \User_Feed_Synchronization-{51B44FA7-46FB-4B7D-A54A-102B07F56E83} -> No File <==== ATTENTION
    Task: {AD737925-069A-4CD1-BAD6-53B2EB108F37} - \{3106EF1C-A0B7-40F8-AD3A-103AB3ABC6C0} -> No File <==== ATTENTION
    Task: {ADBCEFCE-2A61-4A7C-9C3B-754A2D7A1D7E} - \User_Feed_Synchronization-{34A10BEC-DC1C-4D38-968C-15701187A7FA} -> No File <==== ATTENTION
    Task: {B0CBAB43-44FC-469B-A4CE-87426761FDCE} - \Microsoft\Windows\PerfTrack\BackgroundConfigSurveyor -> No File <==== ATTENTION
    Task: {B627C98E-6402-42CA-91D8-9F77C90FB84F} - \DefaultReg -> No File <==== ATTENTION
    Task: {C021CFE5-D4E2-434A-B3E8-25DBF3C68AFF} - \Microsoft\Windows\Setup\gwx\launchtrayprocess -> No File <==== ATTENTION
    Task: {C5A72D53-52FB-42A0-9667-261E99C259F1} - \{E8260B0C-30FF-40E3-BD42-4656D104E971} -> No File <==== ATTENTION
    Task: {C8068119-4994-4C32-861E-C726B79B2958} - \Microsoft\Windows\UpdateOrchestrator\USO_UxBroker_Display -> No File <==== ATTENTION
    Task: {C9547681-1EFD-4455-A72D-1E40FAC92EB3} - \Microsoft\Windows\Media Center\mcupdate_scheduled -> No File <==== ATTENTION
    Task: {CD08D506-AA7A-4116-B1C1-CC9F801EB43D} - \Microsoft\Windows\SideShow\GadgetManager -> No File <==== ATTENTION
    Task: {D115B3D6-8E61-473A-843E-25B95554ED59} - \{44F14C31-E0BA-440A-A949-3C43842A8942} -> No File <==== ATTENTION
    Task: {D92D92C3-9BCD-4AAB-8242-F6C79F417385} - \Microsoft\Windows\SideShow\AutoWake -> No File <==== ATTENTION
    Task: {DB4FD285-EB16-48E4-8EC7-34F6437898CC} - \Microsoft\Windows\Setup\GWXTriggers\refreshgwxconfig-B -> No File <==== ATTENTION
    Task: {DBC18A8D-9470-4B95-8BC4-B3AFA106CF74} - \WPD\SqmUpload_S-1-5-21-208010824-1270134516-460460622-1000 -> No File <==== ATTENTION
    Task: {DCE0ABF4-65D6-4012-B498-F3E2DF99731D} - \Microsoft\Windows\Media Center\StartRecording -> No File <==== ATTENTION
    Task: {DDDB532C-CB10-47B3-A975-FE68D80DC294} - \DefaultCheck -> No File <==== ATTENTION
    Task: {DE295592-E767-4B43-99F1-8DA8568EAC9E} - \Microsoft\Windows\Setup\GWXTriggers\OutOfIdle-5d -> No File <==== ATTENTION
    Task: {E06A9532-BEB3-4668-A68F-E23403AABC91} - \DropboxUpdateTaskMachineCore -> No File <==== ATTENTION
    Task: {E6BD1394-FF20-4348-A6CC-96656FA8D7A2} - \Microsoft\Windows\Setup\gwx\refreshgwxcontent -> No File <==== ATTENTION
    Task: {EC4F3CAD-6983-4046-91A8-C53A60E7873D} - \Microsoft\Windows\Media Center\DispatchRecoveryTasks -> No File <==== ATTENTION
    Task: {F7D141BB-1EC0-48D9-9649-590FC09DDA08} - \Microsoft\Windows\Setup\gwx\refreshgwxconfig -> No File <==== ATTENTION
    Task: {FAF9A80E-5418-4E8C-89F1-0C17D2DCCDB9} - \OneDrive Standalone Update Task -> No File <==== ATTENTION
    Task: {FC430D13-B52C-4F5F-8F32-8A9A37439948} - \Microsoft\Windows\Media Center\InstallPlayReady -> No File <==== ATTENTION
    Task: {FDBA23D7-C3D3-45F7-BA83-085D38C2C04E} - \Microsoft\Windows\Setup\GWXTriggers\Telemetry-4xd -> No File <==== ATTENTION
    
    AlternateDataStreams: C:\ProgramData\Temp:430C6D84 [127]
    AlternateDataStreams: C:\ProgramData\Temp:D1B5B4F1 [312]
    AlternateDataStreams: C:\ProgramData\Temp:DFC5A2B2 [105]
    
    C:\Program Files (x86)\AskPartnerNetwork
    C:\Program Files (x86)\DriverRestore
    C:\Program Files (x86)\MyPC Backup
    C:\Program Files (x86)\Veloxum
    C:\ProgramData\Microsoft\Windows\Start Menu\Programs\DriverRestore
    C:\Users\USER\ntuser.pol
    C:\Users\USER\ntuser.ini
    C:\Users\USER\AppData\Local\12deb6\d1e264.lnk
    C:\Users\USER\AppData\Local\12deb6\40715d.bat
    C:\Users\USER\AppData\Roaming\ca07f3
    C:\Users\USER\AppData\Roaming\Registry Mechanic
    C:\WINDOWS\win.ini
    
    EmptyTemp:
    
  • Right-click on the FRST executable and select Spcusrh.pngRun as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users);
  • Click on the Fix button;
    NYA5Cbr.png
  • On completion, a message will come up saying that the fix has been completed and it'll open a log in Notepad;
  • Copy and paste its content in your next reply;
iT103hr.pngJunkware Removal Tool (JRT)
  • Download Junkware Removal Tool (JRT) and move it to your Desktop;
  • Right-click on JRT.exe and select Spcusrh.pngRun as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users);
  • Press on any key to launch the scan and let it complete;
    tLsXbWy.png
    Credits : BleepingComputer.com
  • Once the scan is complete, a log will open. Please copy/paste the content of the output log in your next reply;
zcMPezJ.pngAdwCleaner - Fix Mode
  • Download AdwCleaner and move it to your Desktop;
  • Right-click on AdwCleaner.exe and select Spcusrh.pngRun as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users);
  • Accept the EULA (I accept), let the database update, then click on Scan;
  • Let the scan complete. Once it's done, make sure that every item listed in the different tabs is checked and click on the Cleaning button. This will kill all the active processes;
    MV5ejgW.png
  • Once the cleaning process is complete, AdwCleaner will ask to restart your computer, do it;
  • After the restart, a log will open when logging in. Please copy/paste the content of that log in your next reply;
Your next reply(ies) should therefore contain:
  • Confirmation that you uninstalled the programs listed above (if not, which ones and why);
  • Copy/pasted content of FRST's fixlog.txt;
  • Copy/pasted JRT log;
  • Copy/pasted AdwCleaner clean log;

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Security Administrator | Sysnative Windows Update Senior Analyst | Malware Hunter | @SecurityAura
My timezone UTC-05:00 (East. Coast). If I didn't reply to you within 48 hours, please send me a PM.


#5 olgrim

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Posted 21 October 2016 - 10:10 AM

Thank you again.

The Pop-up is not appearing any more after restart.

 

Attached File  Fixlog.txt   12.92KB   1 downloads

Attached Files



#6 Aura

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Posted 21 October 2016 - 10:19 AM

Can you upload the Upload.zip file that was created on your desktop to the link below?

www.bleepingcomputer.com/submit-malware.php?channel=194

And good :) We'll just run Malwarebytes to make sure there are no remnants left and grab a fresh set of FRST logs after.

0isDeWa.pngMalwarebytes Anti-Malware - Clean Mode
  • Download and install the free version of Malwarebytes Anti-Malware
    Note: It's your choice if you want to enable the free trial of Malwarebytes Premium or not. Enabling it will give you real-time protection from the program, as well as access to all the Premium features.
    Note: If you have Malwarebytes already installed, you don't need to install it again. Simply start from the next bullet point;
  • Once Malwarebytes is installed, launch it and let it update his database. You might have to click on the Update Now button;
  • Once the database update is complete, click on the Scan tab, then select the Threat Scan button and click on Start Scan;
  • Let the scan run, the time required to complete the scan depends of your system and computer specs;
  • Once the scan is complete, make sure that the checkbox by Threat is checked (it means that every item detected is checked), then click on the Remove Selected button;
  • Click on Save Results after the deletion (in the bottom-right corner) and select Copy to clipboard. Paste the content in your next reply;
iO3R662.pngFarbar Recovery Scan Tool (FRST) - Scan mode
Follow the instructions below to download and execute a scan on your system with FRST, and provide the logs in your next reply.
  • Right-click on the executable and select Spcusrh.pngRun as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users);
  • Accept the disclaimer by clicking on Yes, and FRST will then do a back-up of your Registry which should take a few seconds;
  • Click on the Scan button;
  • On completion, two message box will open, saying that the results were saved to FRST.txt and Addition.txt, then open two Notepad files;
  • Copy and paste the content of both FRST.txt and Addition.txt in your next reply;
How's your computer running now?

Your next reply(ies) should include:
  • Copy/pasted content of Malwarebytes' clean log;
  • Copy/pasted content of FRST.txt;
  • Copy/pasted content of Addition.txt;
  • Answer to my question about your computer's current state;

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#7 olgrim

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Posted 21 October 2016 - 12:32 PM

The machine work normal, seems little better.

These are the files

Attached Files



#8 Aura

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Posted 21 October 2016 - 12:42 PM

Looks like there's still a few things to remove (innocent however). I noticed that the fixlog.txt you attached seems incomplete, did FRST hang at some point when you were running the fix?

Follow the instructions below please.

iO3R662.pngFarbar Recovery Scan Tool (FRST) - Fix mode
Follow the instructions below to execute a fix on your system using FRST, and provide the log in your next reply.
  • Right-click on your Desktop, select New and click on Text Document. Name it fixlist (make sure it's a .txt file) and press on Enter;
  • Open the file you just created and copy/paste the content below in it, then save it (Ctrl + S);
    CloseProcesses:
    
    Task: {03716ED5-ED40-4C38-BAE3-943E481A2F74} - \Microsoft\Windows\MobilePC\HotStart -> No File <==== ATTENTION
    Task: {06FCBFA8-0150-4F9D-A663-2A55D65ABB89} - \Microsoft\Windows\UpdateOrchestrator\USO_UxBroker_ReadyToReboot -> No File <==== ATTENTION
    Task: {088482FA-65B8-4E17-9ABF-1DCD48E8D373} - \Microsoft\Windows\Tcpip\IpAddressConflict1 -> No File <==== ATTENTION
    Task: {09F06BFE-A3C8-40E3-846A-6E6F4000C238} - \Microsoft\Windows\Tcpip\IpAddressConflict2 -> No File <==== ATTENTION
    Task: {12A0A461-CF88-412D-853F-D3CE5D9DC8B9} - \Microsoft\Windows\Media Center\PvrScheduleTask -> No File <==== ATTENTION
    Task: {12DFCD43-FFC0-4E07-94DB-A49A376520BB} - \Microsoft\Windows\UpdateOrchestrator\Policy Install -> No File <==== ATTENTION
    Task: {13566AEA-1C07-4A08-8F51-237BC31A15FD} - \Microsoft\Windows\Media Center\OCURActivate -> No File <==== ATTENTION
    Task: {178ABAFD-EADE-4557-89D5-FCB8894FBF7E} - \Microsoft\Windows\Media Center\UpdateRecordPath -> No File <==== ATTENTION
    Task: {1EB62D2D-6E38-4EEF-BC17-107F60CC7FB9} - \Microsoft\Windows\Media Center\RecordingRestart -> No File <==== ATTENTION
    Task: {1F42E499-B8D3-4F30-8D78-28E3396B9642} - \Microsoft\Windows Live\SOXE\Extractor Definitions Update Task -> No File <==== ATTENTION
    Task: {21068283-6ADC-4B82-B3D7-ED1B4092CF7B} - \Microsoft\Windows\Setup\GWXTriggers\MachineUnlock-5d -> No File <==== ATTENTION
    Task: {285DF6C0-D847-4835-BFA7-B3ABABC284DE} - \DropboxUpdateTaskMachineUA -> No File <==== ATTENTION
    Task: {2BD736CE-1827-4957-8FB3-A8E2D77F95D3} - \Microsoft\Windows\Setup\GWXTriggers\Time-5d -> No File <==== ATTENTION
    Task: {30CAF43D-8DB1-4880-AA34-D37B5F1AEA18} - \Microsoft\Windows\Media Center\mcupdate -> No File <==== ATTENTION
    Task: {30DE8970-40ED-41DD-A6BA-59710F3545D0} - \Microsoft\Windows\Media Center\ReindexSearchRoot -> No File <==== ATTENTION
    Task: {341C513E-CCD4-4798-9E88-E509E8B882DA} - \Microsoft\Windows\Media Center\PvrRecoveryTask -> No File <==== ATTENTION
    Task: {37A7BEA2-D47C-42CA-B874-1894A2138449} - \Microsoft\Windows\Media Center\SqlLiteRecoveryTask -> No File <==== ATTENTION
    Task: {385409C3-E78C-42AF-BAE0-6B116501602E} - \Microsoft\Windows\Media Center\ActivateWindowsSearch -> No File <==== ATTENTION
    Task: {3C358D9A-96E5-4386-A7ED-4D35ED0D464E} - \Microsoft\Windows\Setup\gwx\refreshgwxconfigandcontent -> No File <==== ATTENTION
    Task: {4111BF6F-091E-476B-B39B-A7E95134B2D5} - \Microsoft\Windows\Media Center\PBDADiscoveryW2 -> No File <==== ATTENTION
    Task: {413DDB32-8FD6-4A57-AEC9-2003E4C984B8} - \{D987081A-5300-4024-B3FF-7676F83E4E61} -> No File <==== ATTENTION
    Task: {486D715E-6AA2-44CF-BC48-B6990CBB53C6} - \Microsoft\Windows\Shell\WindowsParentalControlsMigration -> No File <==== ATTENTION
    Task: {48AF4109-1B9B-4402-BE0C-4F52EFB1DE1F} - \Norton WSC Integration -> No File <==== ATTENTION
    Task: {4BEA41D4-15E1-4709-ABA9-52CC3A8C767E} - \Microsoft\Windows\Media Center\PBDADiscoveryW1 -> No File <==== ATTENTION
    Task: {5AB0B8F4-B619-4963-A7FC-519EE11E05B9} - \WPD\SqmUpload_S-1-5-21-208010824-1270134516-460460622-1005 -> No File <==== ATTENTION
    Task: {5AD18DB1-C454-497D-9BCE-25AF5411A8CC} - System32\Tasks\DriverRestore_DailyScan => C:\Program Files (x86)\DriverRestore\DriverRestore.exe [2015-10-09] () <==== ATTENTION
    Task: {5B42DD9C-5A26-4F27-BB95-34603F0997E5} - \Microsoft\Windows\Shell\WindowsParentalControls -> No File <==== ATTENTION
    Task: {6370DB21-E2B5-4806-B2D4-02BA32A80012} - \Microsoft\Windows\RemovalTools\MRT_HB -> No File <==== ATTENTION
    Task: {6A7F04A6-EF07-4762-9974-93B1A16DCB38} - \GoogleUpdateTaskMachineCore -> No File <==== ATTENTION
    Task: {6D6D679C-8218-49E7-A20C-03E495699A48} - \Microsoft\Windows\Media Center\OCURDiscovery -> No File <==== ATTENTION
    Task: {700800C9-2CC0-4770-8B27-C9C574FD9220} - \OfficeSoftwareProtectionPlatform\SvcRestartTask -> No File <==== ATTENTION
    Task: {729AEA64-70B5-483B-A2BB-9A431CAC2E1C} - \Microsoft\Windows\Media Center\ObjectStoreRecoveryTask -> No File <==== ATTENTION
    Task: {766500F5-6237-462A-955F-C8ED4F5E9E53} - \Microsoft\Windows\Media Center\ConfigureInternetTimeService -> No File <==== ATTENTION
    Task: {778D1401-0654-41D2-83BC-1DA3032C29E1} - \RMAutoUpdate -> No File <==== ATTENTION
    Task: {77C63E0A-E16E-4270-8CD9-DA657B65C145} - \Microsoft\Windows\SideShow\SystemDataProviders -> No File <==== ATTENTION
    Task: {7A86EC50-04CC-4327-A256-C2B9BBEF009D} - \User_Feed_Synchronization-{67A6CBE8-CAD3-4DA1-980F-40FB0E9A887E} -> No File <==== ATTENTION
    Task: {7AB370B1-613F-45EF-AE6B-8E8AD4C7C224} - \Microsoft\Windows\Media Center\MediaCenterRecoveryTask -> No File <==== ATTENTION
    Task: {7CC5214A-6B4C-4577-B8DB-302F26C0F023} - \Microsoft\Windows\Setup\GWXTriggers\OutOfSleep-5d -> No File <==== ATTENTION
    Task: {7CF683BC-A153-49C9-8172-894722B93823} - System32\Tasks\DriverRestore_ScheduledScan => C:\Program Files (x86)\DriverRestore\DriverRestore.exe [2015-10-09] () <==== ATTENTION
    Task: {84008B3B-E4BC-450E-877F-E3864E28C7F9} - \Microsoft\Windows\Media Center\PBDADiscovery -> No File <==== ATTENTION
    Task: {8545FFAE-7398-4636-B431-AA90C284DB31} - \Adobe Flash Player Updater -> No File <==== ATTENTION
    Task: {863FC06E-B0D5-46C9-8BAE-2536CFA9B99C} - \Adobe Acrobat Update Task -> No File <==== ATTENTION
    Task: {89C8242A-B197-4A77-929A-0BEDF7DEBA8B} - \Microsoft\Windows\Setup\GWXTriggers\Logon-5d -> No File <==== ATTENTION
    Task: {919EE04D-CC96-42BA-B6D6-D9659C034C6A} - \GoogleUpdateTaskMachineUA -> No File <==== ATTENTION
    Task: {9BE32904-B9A3-4711-9A91-D727CE0E97CF} - \Microsoft\Windows\Media Center\PeriodicScanRetry -> No File <==== ATTENTION
    Task: {9F4851C0-BAF7-460A-A1BF-A1727724A0B9} - \Microsoft\Windows\Media Center\ehDRMInit -> No File <==== ATTENTION
    Task: {A3B797B5-CB71-4C29-A8B7-E1F8C60359DA} - \Microsoft\Windows\SideShow\SessionAgent -> No File <==== ATTENTION
    Task: {A5DCF531-005F-40F0-BC32-C16AD897B5ED} - \Microsoft\Windows\Media Center\RegisterSearch -> No File <==== ATTENTION
    Task: {ABAFE069-B0EE-4752-891F-A693E73122C0} - \User_Feed_Synchronization-{51B44FA7-46FB-4B7D-A54A-102B07F56E83} -> No File <==== ATTENTION
    Task: {AD737925-069A-4CD1-BAD6-53B2EB108F37} - \{3106EF1C-A0B7-40F8-AD3A-103AB3ABC6C0} -> No File <==== ATTENTION
    Task: {ADBCEFCE-2A61-4A7C-9C3B-754A2D7A1D7E} - \User_Feed_Synchronization-{34A10BEC-DC1C-4D38-968C-15701187A7FA} -> No File <==== ATTENTION
    Task: {B0CBAB43-44FC-469B-A4CE-87426761FDCE} - \Microsoft\Windows\PerfTrack\BackgroundConfigSurveyor -> No File <==== ATTENTION
    Task: {B627C98E-6402-42CA-91D8-9F77C90FB84F} - \DefaultReg -> No File <==== ATTENTION
    Task: {C021CFE5-D4E2-434A-B3E8-25DBF3C68AFF} - \Microsoft\Windows\Setup\gwx\launchtrayprocess -> No File <==== ATTENTION
    Task: {C5A72D53-52FB-42A0-9667-261E99C259F1} - \{E8260B0C-30FF-40E3-BD42-4656D104E971} -> No File <==== ATTENTION
    Task: {C8068119-4994-4C32-861E-C726B79B2958} - \Microsoft\Windows\UpdateOrchestrator\USO_UxBroker_Display -> No File <==== ATTENTION
    Task: {C9547681-1EFD-4455-A72D-1E40FAC92EB3} - \Microsoft\Windows\Media Center\mcupdate_scheduled -> No File <==== ATTENTION
    Task: {CD08D506-AA7A-4116-B1C1-CC9F801EB43D} - \Microsoft\Windows\SideShow\GadgetManager -> No File <==== ATTENTION
    Task: {D115B3D6-8E61-473A-843E-25B95554ED59} - \{44F14C31-E0BA-440A-A949-3C43842A8942} -> No File <==== ATTENTION
    Task: {D92D92C3-9BCD-4AAB-8242-F6C79F417385} - \Microsoft\Windows\SideShow\AutoWake -> No File <==== ATTENTION
    Task: {DB4FD285-EB16-48E4-8EC7-34F6437898CC} - \Microsoft\Windows\Setup\GWXTriggers\refreshgwxconfig-B -> No File <==== ATTENTION
    Task: {DBC18A8D-9470-4B95-8BC4-B3AFA106CF74} - \WPD\SqmUpload_S-1-5-21-208010824-1270134516-460460622-1000 -> No File <==== ATTENTION
    Task: {DCE0ABF4-65D6-4012-B498-F3E2DF99731D} - \Microsoft\Windows\Media Center\StartRecording -> No File <==== ATTENTION
    Task: {DDDB532C-CB10-47B3-A975-FE68D80DC294} - \DefaultCheck -> No File <==== ATTENTION
    Task: {DE295592-E767-4B43-99F1-8DA8568EAC9E} - \Microsoft\Windows\Setup\GWXTriggers\OutOfIdle-5d -> No File <==== ATTENTION
    Task: {E06A9532-BEB3-4668-A68F-E23403AABC91} - \DropboxUpdateTaskMachineCore -> No File <==== ATTENTION
    Task: {E6BD1394-FF20-4348-A6CC-96656FA8D7A2} - \Microsoft\Windows\Setup\gwx\refreshgwxcontent -> No File <==== ATTENTION
    Task: {EC4F3CAD-6983-4046-91A8-C53A60E7873D} - \Microsoft\Windows\Media Center\DispatchRecoveryTasks -> No File <==== ATTENTION
    Task: {F7D141BB-1EC0-48D9-9649-590FC09DDA08} - \Microsoft\Windows\Setup\gwx\refreshgwxconfig -> No File <==== ATTENTION
    Task: {FAF9A80E-5418-4E8C-89F1-0C17D2DCCDB9} - \OneDrive Standalone Update Task -> No File <==== ATTENTION
    Task: {FC430D13-B52C-4F5F-8F32-8A9A37439948} - \Microsoft\Windows\Media Center\InstallPlayReady -> No File <==== ATTENTION
    Task: {FDBA23D7-C3D3-45F7-BA83-085D38C2C04E} - \Microsoft\Windows\Setup\GWXTriggers\Telemetry-4xd -> No File <==== ATTENTION
    
    AlternateDataStreams: C:\ProgramData\Temp:430C6D84 [127]
    AlternateDataStreams: C:\ProgramData\Temp:D1B5B4F1 [312]
    AlternateDataStreams: C:\ProgramData\Temp:DFC5A2B2 [105]
    
    C:\Users\USER\AppData\Local\12deb6
    
  • Right-click on the FRST executable and select Spcusrh.pngRun as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users);
  • Click on the Fix button;
    NYA5Cbr.png
  • On completion, a message will come up saying that the fix has been completed and it'll open a log in Notepad;
  • Copy and paste its content in your next reply;

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#9 olgrim

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Posted 21 October 2016 - 01:00 PM

Attached. Thank you.

On prior scan run. I did not see that FRST stopped. Maybe for a few moments at the end. but nothing abnormal.

Attached Files



#10 Aura

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Posted 21 October 2016 - 01:05 PM

Alright now it properly went through :)

Were there any other malware-related issues you would like me to address?

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#11 olgrim

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Posted 21 October 2016 - 01:08 PM

Thank you very much for your help.



#12 Aura

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Posted 21 October 2016 - 01:10 PM

No problem, you're welcome :)

Since your logs do not show any sign of infection anymore, and you tell me that there are no other issues to address, I guess we are done here! We'll just run DelFix to delete the tools and logs that were used in this clean-up.

BWuhenj.pngDelFix
Follow the instructions below to download and execute DelFix.
  • Download DelFix and move the executable to your Desktop;
  • Right-click on DelFix.exe and select Spcusrh.pngRun as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users);
  • Check the following options :
    • Activate UAC;
    • Remove disinfection tools;
    • Create registry backup;
    • Purge system restore;
    • Reset system settings;
  • Once all the options mentionned above are checked, click on Run;
  • After DelFix is done running, a log will open. Please copy/paste the content of the output log in your next reply;
Qt25440.pngTips, tricks, advice and recommendations

Now it's time to give you some tips, tricks, advice and recommendations on how to protect your system and prevent you from being infected in the future. This is where I'll explain basic security measures that you should take to protect and harden your system, and also make sure it stays as safe and secure as possible against hackers and malware. You are free to ignore the recommendations listed below, although I obviously do not recommend it. If you have any questions about one of the points covered in the speech below, feel free to ask me your questions here directly so I can answer them and guide you.

Windows Updates

Keeping Windows up to date is one of the first steps in having a safe and secure system. The Security Updates that Windows receives are meant to fix exploits and flaws in it that makes it more secure and not exploitable by hackers. In order to do that, you should always install the Security Updates, known as "Important Updates" on your Windows system. These updates are released on the second Tuesday of every month, but some are also released before if they are emergency/critical Security Updates. Let's make sure that you have all your Important Updates and Recommended Updates installed and that your Windows Updates are set to be installed automatically.Keeping your programs up-to-date

Like keeping Windows updated, keeping your installed programs up-to-date is another important step in having a safe and secure system. Outdated programs can be exploited by hackers and malware to infect a system and take it over. This is especially true today with the rise of Exploit Kits which is one of the biggest attack vectors to distribute malware. Therefore, you should always keep vulnerable programs like Adobe Flash Player, Adobe Shockwave Player, Java, Silverlight, etc. updated to their most recent version (even better, you don't have to install them if you don't use them). Programs like eLDnJfI.pngSecuniaPSI and dqVs5wj.pngHeimdal Free will scan your system for outdated programs, and help you identify them, as well as update them.

Antivirus, Antimalware, Firewall and Anti-Exploit/Ransomware

Having a decent security setup (led by an Antivirus) is the most crucial step to protect a system. These programs are a layer of defence that will prevent a system from being infected, or if it somehow ends up infected, help mitigate the infection and remediate it. Ideally, you should have on your system one Antivirus (never more than one installed at the time), one Antimalware (you can install multiple of these, assuming they do not conflict with each other and the other security programs installed), one Firewall and if you wish, one Anti-Exploit and/or Anti-Ransomware (since Ransomware are currently the most dangerous threat around and it can hit anywhere). Here are a few programs worth checking out if you don't have one yet.

Note: The programs listed below are all free to use or they have some sort of trial. Some of them have a paid version that provides more features, while a lot of other good programs only have a paid version but aren't listed there (such as Kaspersky and ESET Antivirus products).

AntivirusAntimalwareFirewall
Starting in Windows Vista, the Windows Firewall greatly improved and will satisfy the needs of most users. If you do not have an Internet Suite Antivirus program (which includes a firewall) and you want to use a 3rd party firewall, you can consider the options below.
  • 7p3JzTS.pngGlassWire - Has both a free and paid version (with different packages);
  • MQIMh6k.pngWindows Firewall Control - Gives you more control over your Windows Firewall;
  • 5RXGshU.pngTinyWall - Lightweight firewall implementing the Windows Firewall and giving you more control over it;
Anti-Exploit/Anti-RansomwareWeb Browsers and Web Browsing

Web Browsers could be considered as the closest door between a malware and your system. This is where most malware goes through to infect a system, and therefore it should be the program(s) you want to secure the most. There are two ways of going about it: hardening your web browser via extensions, and having good browsing habits.

Hardening your web browser means to install extensions that will help it protect itself (and your system on the same occasion) against Exploit Kits, MiTM attacks, etc. but also you at the same time. Here are a few extensions that I recommend you to install.
  • uBlock Origin: Efficient multi-purpose blocker that is lightweight on RAM and CPU usage (Google Chrome and Mozilla Firefox, called uBlock on Opera);
  • HTTPS Everywhere: Extension that converts your HTTP (unencrypted) requests to HTTPS (encrypted) ones (Google Chrome, Mozilla Firefox and Opera);
  • Web of Trust: Website reputation, rating and review extension that will help you quickly identify bad and suspicious sites from good ones (every web browsers);
  • NoScript: NoScript is a script blocker (Java, Flash, JavaScript, etc.) for Mozilla Firefox and Firefox-based browsers (Mozilla Firefox and Firefox-based web browsers);
  • uMatrix: For advanced users, a point and click matrix-like extensions that allow you to control requests done on a webpage (based on source, destination and type) (Google Chrome, Mozilla Firefox and Opera);
  • LastPass: Secure password manager allowing you to create, manage, and use passwords you save in your LastPass account (every web browser);
As for safe browsing habits, you can find tons of guides, tutorials, articles, etc. online that will highlight the basics you need to follow (only visit websites you trust, do not click on ads, do not download files from untrusted sources, use a password manager, always verify the URL of a website and make sure it's correctly typed, etc.), and even what you can do if you want to take it a step further (create a fake email address for spam emails, browse the web in a privacy mode, etc.). Here are a few:As you can see, there are plenty of resources out there. Simply Googling "good browsing habits" or "safe browsing habits" should allow you to find a lot of them.

Other recommendations

Even if you follow every recommendation that I listed here, in the end, it's also your job to be careful when browsing the web and downloading files if you don't want to get infected. Therefore, if you use your brain (common sense) when browsing the web, downloading programs and files, etc., you have far less chances to get infected by a malware. If for example you're not sure if a website is legitimate or not, or if a file is safe to download and execute, or if a program looks "too good" to be free, I suggest you to avoid going to that website, downloading that file or using that program.

Here are a few guides, tutorials, articles, etc. that you could read in order to learn more about computer protection and security to improve your current computer protection setup but also improve your good web browsing and computer usage practices :gRvSooB.pngThe End!

And that's it! Now that you know more about how to protect your computer and secure it, you're good to go back to your online activities, but in a safe and secure way! You are also free to stay on BleepingComputer and ask for help in different topics if you ever need to. Just make sure that you post your question/issue in the right section to get the best assistance possible. And if you ever get infected again (which I hope you wont!), you can always comeback in this section to get another checkup with one of our trained malware removal member.

Do you have any questions before I close this thread? :)

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#13 Aura

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Posted 24 October 2016 - 07:20 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.

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