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Attempt to access Local Host IP returned error: Localhost is blocked


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#1 dytarigan

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Posted 16 October 2016 - 12:37 AM

Hi, I'm new here and I have a problem. I cannot connect to the internet eventhough I have internet connection. A friend said it's because my laptop is infected with virus. I read some answers here and I did an FSS scan. The result came out like this:

 

Farbar Service Scanner Version: 27-01-2016
Ran by Andyna Giya (administrator) on 16-10-2016 at 12:12:12
Running from "C:\Users\Andyna Giya\Downloads"
Microsoft Windows 8.1 Single Language  (X64)
Boot Mode: Normal
****************************************************************
 
Internet Services:
============
Dnscache Service is not running. Checking service configuration:
The start type of Dnscache service is OK.
The ImagePath of Dnscache service is OK.
The ServiceDll of Dnscache service is OK.
 
Dhcp Service is not running. Checking service configuration:
The start type of Dhcp service is OK.
The ImagePath of Dhcp service is OK.
The ServiceDll of Dhcp service is OK.
 
 
Connection Status:
==============
Attempt to access Local Host IP returned error: Localhost is blocked: Other errors
There is no connection to network.
Attempt to access Google IP returned error. Other errors
Attempt to access Google.com returned error: Other errors
Attempt to access Yahoo.com returned error: Other errors
 
 
Windows Firewall:
=============
MpsSvc Service is not running. Checking service configuration:
The start type of MpsSvc service is OK.
The ImagePath of MpsSvc service is OK.
The ServiceDll of MpsSvc service is OK.
 
bfe Service is not running. Checking service configuration:
The start type of bfe service is OK.
The ImagePath of bfe service is OK.
The ServiceDll of bfe service is OK.
 
 
Firewall Disabled Policy: 
==================
 
 
System Restore:
============
 
System Restore Policy: 
========================
 
 
Action Center:
============
 
 
Windows Update:
============
wuauserv Service is not running. Checking service configuration:
The start type of wuauserv service is set to Demand. The default start type is Auto.
The ImagePath of wuauserv service is OK.
The ServiceDll of wuauserv service is OK.
 
BITS Service is not running. Checking service configuration:
The start type of BITS service is OK.
The ImagePath of BITS service is OK.
The ServiceDll of BITS service is OK.
 
 
Windows Autoupdate Disabled Policy: 
============================
 
 
Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend: ""%ProgramFiles%\Windows Defender\MsMpEng.exe"".
 
 
Windows Defender Disabled Policy: 
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1
 
 
Other Services:
==============
 
 
File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\dhcpcore.dll => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
 
ATTENTION!=====> C:\Windows\System32\dnsapi.dll FILE IS MISSING.
 
C:\Windows\SysWOW64\dnsapi.dll
[2015-09-20 08:38] - [2015-10-30 15:02] - 0498688 ____A () D41D8CD98F00B204E9800998ECF8427E
 
ATTENTION!=====> C:\Windows\SysWOW64\dnsapi.dll IS INFECTED.
 
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MsMpEng.exe => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
 
 
**** End of log ****
 
I ran a command prompt and typed in: netsh int ip reset reset.log but my laptop showed a pop-up instead saying: The program can't start because DNSAPI.dll is missing from your computer. Try reinstalling the program to fix the problem.
 
I don't know what DNSAPI.dll is and I don't know what to do with this. Can anyone help me, please?


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#2 Bezukhov

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Posted 20 October 2016 - 01:46 AM

Sorry for the wait, sometimes we get overwhelmed.
  • Please do not run any tools on your own while we solve this. Some are rather powerful, and using one at the wrong moment can have catastrophic effects. Also please refrain from seeking help for this problem elsewhere. Too many cooks spoils the broth.
  • Next, it is important that the instructions given be performed in the order given. We may need one tool to finish its job before another one starts.
  • If at any time my instructions are not clear stop and ask for clarification.
  • Rather than attach any logs to your post it is better that you copy and paste them instead, except if instructed otherwise.
  • Any program that I ask you run should only be run once.
  • As soon as your computer is clean I will let you know.
  • Please try to complete any tasks and reply in 24 to 48 hours. I will try to do likewise. In the interest of full disclosure I am still a student, and therefore anything I propose must be cleared with an instructor, which may sometimes delay my responses. The upside to this is you'll have two heads looking into your problem.
  • Lastly, do not make any changes to your computer from here on out until you get an "All Clear" from me.
That Farbar Service Scanner was appreciated, time for another:

Please download Farbar Recovery Scan Tool and save it to your Desktop.

Note: You need to run the version compatible with your system. If you are not sure which version applies to your system, download both of them and try to run them. Only one of them will run on your system, that will be the right version.
  • Right-click FRST then click "Run as administrator" (XP users: click run after receipt of Windows Security Warning - Open File).
  • When the tool opens, click Yes to disclaimer.
  • Press the Scan button.
  • When finished, it will produce a log called FRST.txt in the same directory the tool was run from.
  • Please copy and paste the log in your next reply.
Note 2: The first time the tool is run it generates another log (Addition.txt - also located in the same directory the tool was run from). Please also paste that, along with the FRST.txt into your next reply.
To err is Human. To blame it on someone else is even more Human.

#3 Bezukhov

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Posted 23 October 2016 - 03:58 PM

Do you still need help with this?
To err is Human. To blame it on someone else is even more Human.

#4 dytarigan

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Posted 23 October 2016 - 07:54 PM

I'm terribly sorry for the late reply. I was so frustrated that I reinstalled everything. Now it's back to normal (I hope). I do appreciate all the help given.

#5 Elise

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Posted 24 October 2016 - 10:23 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.

regards, Elise


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