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I think my CPU is broken


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#1 PrettyBoyDraven

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Posted 14 October 2016 - 06:26 PM

I was playing a game and then my computer black screened, no sound or anything. I flipped the switch on the back of my PSU and then flipped it back and tried to turn it on again. But it wouldn't turn on. Some guy helped me and we found that when the CPU was plugged into my motherboard my computer wouldn't turn on. so i unplugged it from the motherboard and it turned on but there was no video output or anything. Does this mean that the CPU is broken? specs:GPU=GTX 760 FTW,CPU=AMD FX 6120, Motherboard=

M3970AM-HP, and 10 gigs of ram

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#2 Viper_Security

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Posted 14 October 2016 - 06:33 PM

If the CPU (Central Processing Unit)Processor)) isn't "plugged in" nothing will work, that's the main thing your machine needs to run.

 

Have you tried Re-Seating the RAM, HDD, (and now, CPU)?

 

do the fans start when the power button is pushed? and if so do they stop after a short while(1-8 seconds)?

 

Any beeps coming from the machine?

 

 

And if you were playing a game and your machine just turned off, it probably got too hot, and since you said you've removed the CPU, i recommend putting more thermal paste on, seating it and the heat sink and trying again. 


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#3 PrettyBoyDraven

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Posted 14 October 2016 - 06:47 PM

when i push the button the fans and lights come on for like a second, and i was saying i unplugged the cable that goes to the CPU on the motherboard



#4 Viper_Security

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Posted 14 October 2016 - 07:38 PM

It sounds like the fan on top of the heatsink?

 

if so then your CPU will get extremely hot, so plug it back in. that fan is on the CPU to cool it, and in between the CPU and the heatsink is the thermal paste.

 

if you try to take the heatsink off does it come off with ease or  do you have to work a little.

 

if it comes off with ease then you need more thermal paste.


Edited by Viper_Security, 14 October 2016 - 07:38 PM.

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#5 PrettyBoyDraven

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Posted 14 October 2016 - 10:00 PM

im talking about from the power supply to the motherboard that cable that says CPU on it and plugs next to in not the CPU fan and i have thermal paste on it.



#6 Viper_Security

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Posted 14 October 2016 - 10:29 PM

OHH the 20-24 pin connector?

 

if your local shop has a power supply tester i would get the PSU tested to see if it's outputting the correct voltages. 


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#7 PrettyBoyDraven

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Posted 14 October 2016 - 11:05 PM

no the 4 pin that goes to the CPU every time that is plugged in it will not turn on 



#8 Viper_Security

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Posted 14 October 2016 - 11:22 PM

no the 4 pin that goes to the CPU every time that is plugged in it will not turn on 

the one with 2 black and 2 yellow that plugs in by the backplate?

 

if your machine won't turn on when that is plugged in, i would definitely get your PSU tested and if your PSU passes the mobo could have died unfortunately.


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#9 PrettyBoyDraven

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Posted 14 October 2016 - 11:24 PM

i tried another PSU out and it did the same thing, and the cable is just all black for me. 



#10 PrettyBoyDraven

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Posted 14 October 2016 - 11:26 PM

i read that i should take out my Motherboard battery out for 5 minutes, do you know if this would help?



#11 Viper_Security

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Posted 14 October 2016 - 11:32 PM

The CMOS battery?  yeah if it's not turning on anymore ya can't hurt it much more.  go ahead and try that. and after that 5 minutes, Re-seat your RAM ( and the battery of course).


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#12 PrettyBoyDraven

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Posted 14 October 2016 - 11:35 PM

like remove my ram when i take out the battery or when im about to put it back in 



#13 Viper_Security

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Posted 14 October 2016 - 11:55 PM

After you put the battery back in, then Re-seat the RAM.


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#14 PrettyBoyDraven

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Posted 15 October 2016 - 12:25 AM

i did and still the same problem, so it seems that it maybe the motherboard that is broken. even without the CPU in and the 4 pin connected it still will not start



#15 Viper_Security

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Posted 15 October 2016 - 12:27 AM

Tis most likely the motherboard then unfortunately 


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