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0xc000014c


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#1 redwards7nrdz

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Posted 14 October 2016 - 05:21 PM

Had the above code with a blue screen, unable to startup. I believe this may have come following the latest win10 update. I got the latest iso file for win10 on a usb stick and am able to boot into 'troubleshoot'. None of the options work. I can get into the DOS command prompt and have tried various things in there from other forums but none of them work either. After the latest chkdsk I ran, the error has now changed to 0xc000000f with the same message about BCD. Any help much appreciated!

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#2 usasma

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Posted 15 October 2016 - 06:38 PM

I don't know much about BCD repair, but Google gives these results for the first error:  https://www.google.com/search?q=0xc000014c+bcd&ie=utf-8&oe=utf-8

 

Beyond that, I suggest these possible repair steps:

 

NOTE:  Try a clean boot to see if the problem clears up that way:  http://www.thewindowsclub.com/what-is-clean-boot-state-in-windows
If it does, then different troubleshooting steps are called for.

Here's some repair/recovery/restore options (in this order):

1 - Startup Repair.  Run it 3 times, rebooting in between tries.

2 - System Restore to a point before this started happening.

3 - DISM/SFC repair (DISM doesn't work with W7, although SFC does)  - doesn't work if you're not able to boot to Windows (the next Quote box below contains the Offline DISM instructions)
    

Then please run the following DISM commands to see if there's any problems with the system (from an elevated (Run as administrator) Command Prompt).  Press Enter after typing it:
   
Dism /Online /Cleanup-Image /RestoreHealth

    FYI - I have repaired systems using the last command even though problems weren't found with the first 2 - so I suggest running them all.

    From this article: http://technet.microsoft.com/en-us/library/hh824869.aspx

    You can also run sfc.exe /scannow from an elevated (Run as administrator) Command Prompt to check for further corruption. Include the CBS log (located at C:\Windows\Logs\CBS\CBS.log) if you'd like to have a Windows Update expert check it (I don't check them because I can't read them)


4 - RESET using the "Keep My Files" option (W8 calls this a REFRESH; W7 and earlier doesn't have this function)

5 - Repair install of the OS (Thanks to FreeBooter!):
   

"How To Perform a Repair Installation For Windows 8, 8.1 and 10"
    https://www.winhelp.us/non-destructive-reinstall-of-windows-8-and-8-1.html

    "How to Do a Repair Install to Fix Windows 7"
    http://www.sevenforums.com/tutorials/3413-repair-install.html

    "How To Perform a Repair Installation For Vista"
    http://www.vistax64.com/tutorials/88236-repair-install-vista.html

    "Non-destructive reinstall of Windows XP"
    https://www.winhelp.us/non-destructive-reinstall-of-windows-xp.html


6 - RESET using the "Remove Everything" option (W8 calls this a RESET; W7 and earlier doesn't have this function)

If using W7 or earlier, this can be accomplished by resetting the system by use of the recovery partition/recovery disks/recovery drive.
If you don't have them, you can usually order them from the OEM manufacturer of your system ( US points of contact here:  http://www.carrona.org/recdisc.html )

7 - Wipe and reinstall from the Recovery Partition (if so equipped)

8 - Wipe and reinstall from Recovery Media - to include deleting all partitions.
If you don't have them, you can usually order them from the OEM manufacturer of your system ( US points of contact here:  http://www.carrona.org/recdisc.html )

 

Offline DISM:

 

DISM /Online should only be used when running from within Windows. Run this command instead:

Dism /Image:C:\ /Cleanup-Image /RestoreHealth

Did you also try doing SFC scan while booting off of Recovery Environment or Install Disk? In those cases, the commands are slightly different:
sfc.exe /scannow /offbootdir=c:\ /offwindir=c:\windows

 

My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#3 redwards7nrdz

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Posted 17 October 2016 - 04:39 PM

Thanks for your help but I'm afraid i couldn't do any of those, mainly because I can't startup and get into windows, even in safe mode. I tried the offline dism and got the message:

'The scratch directory size may be insufficient to perform this operation. This can cause unexpected behaviour. Use the /ScratchDir option to point to a folder with sufficient scratch space. The recommended size is at least 1024mb.'

Then there were some lines and it said 20.0%. I have no idea what to do from here...? Thank you

#4 usasma

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Posted 18 October 2016 - 05:48 AM

It looks like it wants you to point to a directory that has enough space to act as a scratch directory.

Use teh /ScratchDir option to point to this directory

 

From this page:  https://technet.microsoft.com/en-us/library/dd744382(v=ws.10).aspx

 

/ScratchDir:<path_to_scratchdirectory>

 

Specifies a temporary directory to be used when extracting files for temporary use during servicing. The directory must exist locally. If not specified, the \Windows\%Temp% directory will be used, with a subdirectory name of randomly generated hexadecimal value for each run of DISM. Items in the scratch directory are deleted after each operation.

You should not use a network share location as a scratch directory to expand a package (.cab or .msu file) for installation. The directory used for extracting files for temporary usage during servicing should be a local directory.

Example:

 
 
Dism /image:C:\test\offline /ScratchDir:C:\Scratch /Add-Package /PackagePath:C:\packages\package.cab

/

 

If able to do the Offline DISM, you should be able to run the other steps.

How did you get to the point where you could run DISM?


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#5 redwards7nrdz

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Posted 19 October 2016 - 05:17 AM

Using the USB stick with win10 iso on it, I can get into some repair options, including a command prompt window, which is where I entered the dism text you suggested. I will try what you said later when I'm at home. Thanks.

#6 usasma

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Posted 19 October 2016 - 08:36 AM

You can run most of the other steps that I suggested from the USB repair options

You probably won't be able to do Step 5 outside of Windows, but the rest can be started from the USB repair options


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#7 redwards7nrdz

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Posted 19 October 2016 - 05:32 PM

Ok, sorry I haven't been very clear, to go through all the steps you've suggested:

1 didn't work

2 Got the message 'to use system restore you must specify which windows installation to restore. Restart this computer, select an operating system and then select system restore.'

3 got error 50. Then for dism offline I got the scratch message I already told you about. For sfc offline, it said 'windows resource protection could not perform the requested operation.'

4 No Reset option, I only have system restore, system image recovery, startup repair, command prompt and go back to the previous build.


5 Can't do it

6 No Reset

7&8 - not sure how to do these, and not sure I want to delete everything either.

I did the latest Scratch directory action you said, the message was : 'Error 267. An error occurred while accessing the temporary directory. Ensure the path to the directory exists and you have read and write permissions on the folder.'

I hope that is all clear and maybe helps. Thank you.

#8 usasma

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Posted 21 October 2016 - 05:09 AM

The key here (as I see it) is that you can't do a Refresh or a Reset.

If that's the case, then all I have to offer is wiping the computer (after backing up your stuff).

You may want to post over in the W10 forums for some assistance with the BCD error (0xc000014c)

Hopefully one of the experts who know BCD may be able to help.


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#9 redwards7nrdz

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Posted 21 October 2016 - 03:35 PM

But is there a way I can back it up now? I haven't previously backed up.

#10 usasma

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Posted 21 October 2016 - 04:26 PM

Use a bootable OS (such as a Live Linux distro or the Ultimate Boot CD) to copy the data to an external device.

If you need more assistance w/backups, post in the Backup forums located here:  http://www.bleepingcomputer.com/forums/f/238/backup-imaging-and-disk-management-software/


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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