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Certificate error in IE11 / Win7


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#1 devilus

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Posted 14 October 2016 - 07:00 AM

Suddenly I get certificate error in IE11 (Windows 7). AskWoody won't load anymore:

 

https://www.askwoody.com/

 

Tried latest Chrome Portable as well. Same problem.

 

There is no problem under Vista with Firefox or IE9. Recently I installed the magic patch KB3172605 in Win7 to solve some update problems. I'm not sure if it's the cause.

 

Any experinces or suggestions, please?


Self-built PC, Lian-Li PC-A70B, GA-EX38-DS5, Intel Core 2 Duo 3GHz, Leadtek 9600GT, Kingston 4GB DDR2, Enermax Galaxy 850W

Selective boot (F12):

Vista Ultimate SP2 32bit, installed 2008, Samsung HD502HJ (500GB, SATA)

Windows 7 Ultimate SP1 64bit, installed 2016, Samsung 850 EVO (120GB, SSD)

Linux Mint 18.3 Cinnamon 64 bit, installed 2018, Intel 320 (120GB, SSD)


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#2 SleepyDude

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Posted 14 October 2016 - 07:48 AM

Hi,

 

Can you provide more information about the exact error?

 

Does the computer have the correct Time, Date and Timezone?


• Please do not PM me asking for support. Post on the forums instead it will increases the chances of getting help for your problem by one of us.
• Posts in the Malware section that are not replied to within 4 days will be closed. PM me or a moderator to reactivate.
• Please post your final results, good or bad. We like to know! Thank you!

 
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#3 devilus

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Posted 14 October 2016 - 08:18 AM

SleepyDude, on 14 Oct 2016 - 3:48 PM, said:

Hi,
 
Can you provide more information about the exact error?
 
Does the computer have the correct Time, Date and Timezone?


It says: "There is a problem with this website's security certificate". "Security certificate problems may indicate an attempt to fool you or intercept data you send to the server. We recommend that you close this webpage and do not continue to this Web site."
 
There is no problem with Time, Date  and Timezone. No problem with other https sites.
 
Maybe I should install the cumulative security update for IE11 (KB3185319). But I'm not sure at all. I don't want to have new problems in Windows 7.


Self-built PC, Lian-Li PC-A70B, GA-EX38-DS5, Intel Core 2 Duo 3GHz, Leadtek 9600GT, Kingston 4GB DDR2, Enermax Galaxy 850W

Selective boot (F12):

Vista Ultimate SP2 32bit, installed 2008, Samsung HD502HJ (500GB, SATA)

Windows 7 Ultimate SP1 64bit, installed 2016, Samsung 850 EVO (120GB, SSD)

Linux Mint 18.3 Cinnamon 64 bit, installed 2018, Intel 320 (120GB, SSD)


#4 SleepyDude

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Posted 14 October 2016 - 09:08 AM

I think on Internet Explorer if you click Ignore the error and continue then on the address bar there is a red shield where you can click to get more details about the error and check the certificates.


• Please do not PM me asking for support. Post on the forums instead it will increases the chances of getting help for your problem by one of us.
• Posts in the Malware section that are not replied to within 4 days will be closed. PM me or a moderator to reactivate.
• Please post your final results, good or bad. We like to know! Thank you!

 
Proud graduate of GeekU and member of UNITE
___
Rui

 
 


#5 devilus

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Posted 14 October 2016 - 09:42 AM

Ok, I'll check it when I'm at office again and report back.


Self-built PC, Lian-Li PC-A70B, GA-EX38-DS5, Intel Core 2 Duo 3GHz, Leadtek 9600GT, Kingston 4GB DDR2, Enermax Galaxy 850W

Selective boot (F12):

Vista Ultimate SP2 32bit, installed 2008, Samsung HD502HJ (500GB, SATA)

Windows 7 Ultimate SP1 64bit, installed 2016, Samsung 850 EVO (120GB, SSD)

Linux Mint 18.3 Cinnamon 64 bit, installed 2018, Intel 320 (120GB, SSD)


#6 devilus

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Posted 15 October 2016 - 02:24 AM

There is no "continue anyway" option on the page. It says "This website's security certificate has been revoked."

 

There is neither a red shield on the address bar nor a clickable button. However when I click "Page" button on the IE bar and "Features" or similar, there is nothing about an existing certificate when clicking Certificates button.

 

( I remember a similar problem on my XP system. There was certificate problems with all Google pages -Gmail, main page etc-. I had to solve it by installing XP SP3.)

 

EDIT: Adding the URL to Trusted Sites doesn't work either (Internet Options/Security/Trusted Sites).


Edited by devilus, 15 October 2016 - 06:02 AM.

Self-built PC, Lian-Li PC-A70B, GA-EX38-DS5, Intel Core 2 Duo 3GHz, Leadtek 9600GT, Kingston 4GB DDR2, Enermax Galaxy 850W

Selective boot (F12):

Vista Ultimate SP2 32bit, installed 2008, Samsung HD502HJ (500GB, SATA)

Windows 7 Ultimate SP1 64bit, installed 2016, Samsung 850 EVO (120GB, SSD)

Linux Mint 18.3 Cinnamon 64 bit, installed 2018, Intel 320 (120GB, SSD)


#7 SleepyDude

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Posted 16 October 2016 - 03:41 PM

Hi,
 
It could be a problem with the root certificate that could lead Windows to fail checking the certificates.
 
Download the update list from Microsoft http://download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/rootsupd.exe and save the file to c:\temp
 
Open the Command Prompt as Administrator (Tutorial)
 
Extract the files by typing:
rootsupd.exe /c /t:C:\temp
from c:\temp run the following 4 commands
updroots.exe authroots.sst

updroots.exe updroots.sst

updroots.exe -l roots.sst

updroots.exe -d delroots.sst

• Please do not PM me asking for support. Post on the forums instead it will increases the chances of getting help for your problem by one of us.
• Posts in the Malware section that are not replied to within 4 days will be closed. PM me or a moderator to reactivate.
• Please post your final results, good or bad. We like to know! Thank you!

 
Proud graduate of GeekU and member of UNITE
___
Rui

 
 


#8 devilus

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Posted 17 October 2016 - 05:04 AM

Thank you. But, unfortunately it didn't help. Problem with askwoody.com persists.


Self-built PC, Lian-Li PC-A70B, GA-EX38-DS5, Intel Core 2 Duo 3GHz, Leadtek 9600GT, Kingston 4GB DDR2, Enermax Galaxy 850W

Selective boot (F12):

Vista Ultimate SP2 32bit, installed 2008, Samsung HD502HJ (500GB, SATA)

Windows 7 Ultimate SP1 64bit, installed 2016, Samsung 850 EVO (120GB, SSD)

Linux Mint 18.3 Cinnamon 64 bit, installed 2018, Intel 320 (120GB, SSD)


#9 SleepyDude

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Posted 17 October 2016 - 05:50 AM

If you use Firefox Portable http://portableapps.com/apps/internet/firefox_portable the result is the same?


• Please do not PM me asking for support. Post on the forums instead it will increases the chances of getting help for your problem by one of us.
• Posts in the Malware section that are not replied to within 4 days will be closed. PM me or a moderator to reactivate.
• Please post your final results, good or bad. We like to know! Thank you!

 
Proud graduate of GeekU and member of UNITE
___
Rui

 
 


#10 devilus

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Posted 17 October 2016 - 06:09 AM

SleepyDude, on 17 Oct 2016 - 1:50 PM, said:

If you use Firefox Portable http://portableapps.com/apps/internet/firefox_portable the result is the same?

You mean, Firefox does not use Windows Certificates, right?

 

Well, I just downloaded the latest Firefox Portable and tried it. There is no problem with askwoody.


Self-built PC, Lian-Li PC-A70B, GA-EX38-DS5, Intel Core 2 Duo 3GHz, Leadtek 9600GT, Kingston 4GB DDR2, Enermax Galaxy 850W

Selective boot (F12):

Vista Ultimate SP2 32bit, installed 2008, Samsung HD502HJ (500GB, SATA)

Windows 7 Ultimate SP1 64bit, installed 2016, Samsung 850 EVO (120GB, SSD)

Linux Mint 18.3 Cinnamon 64 bit, installed 2018, Intel 320 (120GB, SSD)


#11 SleepyDude

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Posted 17 October 2016 - 08:02 AM

You mean, Firefox does not use Windows Certificates, right?
 
Well, I just downloaded the latest Firefox Portable and tried it. There is no problem with askwoody.

 

No it uses the Certificate store from the System. I suspect of another thing lets see...

 

Download MiniToolBox and save the file to the Desktop.
Close the browser and run the tool, check the following options:

  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List last 10 Event Viewer log

Click on Go.
 

 

Post the resulting log in your next reply.


• Please do not PM me asking for support. Post on the forums instead it will increases the chances of getting help for your problem by one of us.
• Posts in the Malware section that are not replied to within 4 days will be closed. PM me or a moderator to reactivate.
• Please post your final results, good or bad. We like to know! Thank you!

 
Proud graduate of GeekU and member of UNITE
___
Rui

 
 


#12 devilus

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Posted 17 October 2016 - 08:12 AM

It was Malwarebytes Anti-Exploit. The problem seems to be solved now after disabling and re-enabling protection. There is no certificate warning anymore when visiting askwoody.com.


Self-built PC, Lian-Li PC-A70B, GA-EX38-DS5, Intel Core 2 Duo 3GHz, Leadtek 9600GT, Kingston 4GB DDR2, Enermax Galaxy 850W

Selective boot (F12):

Vista Ultimate SP2 32bit, installed 2008, Samsung HD502HJ (500GB, SATA)

Windows 7 Ultimate SP1 64bit, installed 2016, Samsung 850 EVO (120GB, SSD)

Linux Mint 18.3 Cinnamon 64 bit, installed 2018, Intel 320 (120GB, SSD)


#13 SleepyDude

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Posted 17 October 2016 - 08:49 AM

It was Malwarebytes Anti-Exploit. The problem seems to be solved now after disabling and re-enabling protection. There is no certificate warning anymore when visiting askwoody.com.

 

That will do :) I was suspecting of a proxy...


• Please do not PM me asking for support. Post on the forums instead it will increases the chances of getting help for your problem by one of us.
• Posts in the Malware section that are not replied to within 4 days will be closed. PM me or a moderator to reactivate.
• Please post your final results, good or bad. We like to know! Thank you!

 
Proud graduate of GeekU and member of UNITE
___
Rui

 
 





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