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BSOD relating to ntoskrnl.exe


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#1 abrays

abrays

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  • Local time:06:50 AM

Posted 13 October 2016 - 08:29 PM

I have been having a lot of BSODs the last few months, most of them showing up with "ntoskrnl.exe", with the BSODs stating CRITICAL_PROCESS_DIED. Once I started getting these, I did a complete windows refresh and reinstalled all the drivers. Eventually, these BSODs came back again. I did attempt to use driver verifier and could not come to any conclusions. I also swapped out both of the RAM sticks that I had with other working RAM (even though my RAM passed memtest86 in about 6 passes). I also disconnected my secondary hard drive. The BSODs continued to persist no matter what I tried to do. I was hoping I could finally get some answers through this forum. I did attach both the perfmon report as well as the sysnative zip file. 

Thanks for your time, I'd really appreciate any help I can get.

 

· OS - Windows 10

· x64 
· The original OS that was installed was a clean retail Windows 10
· The hardware averages a little over a year old
· OS was refreshed once, no full clean reinstall since original install

· Intel i5-4690K, running at stock clocks since I got it
· MSI GTX 980
· EVGA Z97 FTW 
· EVGA SuperNOVA 750 G2
· Custom built desktop assembled by me

 

 

 

 

Attached Files



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#2 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


  • BSOD Kernel Dump Expert
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  • Gender:Male
  • Location:Southeastern CT, USA
  • Local time:06:50 AM

Posted 15 October 2016 - 06:16 PM

Your UEFI/BIOS (version 2.0) dates from 2015.  Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system.  This is just in case there has been a more recent update.
FYI - W8 and W10 communicate more with the UEFI/BIOS than previous versions of Windows, so it's important to ensure that the UEFI/BIOS is kept up to date (and that outdated UEFI/BIOS' may be the cause of some compatibility issues).

Although you appear to have a reasonable number of Windows Update hotfixes for this version of your OS, please double check for any new Windows Updates.  It only takes one update to cause a problem, so it's essential that you have all of them.  The actual number is not important.  Rather it's important that you checked manually, installed any available updates, and didn't experience any errors when checking or updating.

MSI Afterburner and Riva Tuner (along with EVGA Precision) are known to cause BSOD's in some Windows systems (it's driver is usually RTCore64.sys).  Please un-install them immediately!

If you're overclocking, please stop the overclock while we're troubleshooting.  Feel free to resume the overclock once the system has been stabilized.

There are no Driver Verifier enabled memory dumps included in these reports.
Please run Driver Verifier according to these instructions:  http://www.carrona.org/verifier.html

 

Analysis:
The following is for information purposes only. The following information contains the relevant information from the blue screen analysis:
**************************Thu Oct 13 20:49:00.361 2016 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\101316-5843-01.dmp]
Windows 10 Kernel Version 14393 MP (4 procs) Free x64
Built by: 14393.321.amd64fre.rs1_release_inmarket.161004-2338
System Uptime:0 days 6:05:15.042
Probably caused by :ntkrnlmp.exe ( nt!PspCatchCriticalBreak+d6 )
BugCheck EF, {ffffaa0ea4a915c0, 0, 0, 0}
BugCheck Info: CRITICAL_PROCESS_DIED (ef)
Arguments:
Arg1: ffffaa0ea4a915c0, Process object or thread object
Arg2: 0000000000000000, If this is 0, a process died. If this is 1, a thread died.
Arg3: 0000000000000000
Arg4: 0000000000000000
PROCESS_NAME:  svchost.exe
BUGCHECK_STR:  0xEF
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
FAILURE_BUCKET_ID: 0xEF_svchost.exe_BUGCHECK_CRITICAL_PROCESS_ae5a8800_nt!PspCatchCriticalBreak
CPUID:        "Intel® Core™ i5-4690K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: 3492
  BIOS Version                  2.0
  BIOS Release Date             05/25/2015
  Manufacturer                  EVGA INTERNATIONAL CO.,LTD
  Product Name                  To be filled by O.E.M.
  Baseboard Product             142-HR-E977
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Oct  6 21:38:00.072 2016 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\100616-5437-01.dmp]
Windows 10 Kernel Version 14393 MP (4 procs) Free x64
Built by: 14393.206.amd64fre.rs1_release.160915-0644
System Uptime:0 days 1:01:04.755
Probably caused by :ntkrnlmp.exe ( nt!PspCatchCriticalBreak+d6 )
BugCheck EF, {ffff80833a374800, 0, 0, 0}
BugCheck Info: CRITICAL_PROCESS_DIED (ef)
Arguments:
Arg1: ffff80833a374800, Process object or thread object
Arg2: 0000000000000000, If this is 0, a process died. If this is 1, a thread died.
Arg3: 0000000000000000
Arg4: 0000000000000000
PROCESS_NAME:  svchost.exe
BUGCHECK_STR:  0xEF
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
FAILURE_BUCKET_ID: 0xEF_svchost.exe_BUGCHECK_CRITICAL_PROCESS_3ae21040_nt!PspCatchCriticalBreak
CPUID:        "Intel® Core™ i5-4690K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: 3492
  BIOS Version                  2.0
  BIOS Release Date             05/25/2015
  Manufacturer                  EVGA INTERNATIONAL CO.,LTD
  Product Name                  To be filled by O.E.M.
  Baseboard Product             142-HR-E977
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Oct  4 22:41:00.037 2016 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\100416-5593-01.dmp]
Windows 10 Kernel Version 14393 MP (4 procs) Free x64
Built by: 14393.206.amd64fre.rs1_release.160915-0644
System Uptime:0 days 3:02:39.725
Probably caused by :memory_corruption
BugCheck EF, {ffffbc00809a5380, 0, 0, 0}
BugCheck Info: CRITICAL_PROCESS_DIED (ef)
Arguments:
Arg1: ffffbc00809a5380, Process object or thread object
Arg2: 0000000000000000, If this is 0, a process died. If this is 1, a thread died.
Arg3: 0000000000000000
Arg4: 0000000000000000
PROCESS_NAME:  svchost.exe
BUGCHECK_STR:  0xEF
DEFAULT_BUCKET_ID:  CODE_CORRUPTION
FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE
CPUID:        "Intel® Core™ i5-4690K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: 3492
  BIOS Version                  2.0
  BIOS Release Date             05/25/2015
  Manufacturer                  EVGA INTERNATIONAL CO.,LTD
  Product Name                  To be filled by O.E.M.
  Baseboard Product             142-HR-E977
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
The rest of the memory dump summaries are hidden in the Spoiler tag below.  Click on "Show" to reveal them.

Spoiler




3rd Party Drivers:
The following is for information purposes only. My recommendations were given above. The drivers that follow belong to software or devices that were not developed by Microsoft.  You can find links to the driver information and where to update the drivers in the section after the code box:

**************************Thu Oct 13 20:49:00.361 2016 (UTC - 4:00)**************************
npf.sys                     Thu Feb 28 20:31:24 2013 (513004EC)
mv91cons.sys                Fri Jun 21 02:18:21 2013 (51C3F02D)
semav6msr64.sys             Fri Jan 24 14:22:40 2014 (52E2BD80)
XtuAcpiDriver.sys           Thu Feb 26 07:51:57 2015 (54EF16ED)
HWiNFO64A.SYS               Tue Mar 31 05:51:32 2015 (551A6E24)
CorsairVBusDriver.sys       Wed May  6 09:10:40 2015 (554A12D0)
CorsairVHidDriver.sys       Wed May  6 09:10:41 2015 (554A12D1)
klmouflt.sys                Tue Jun  2 08:36:12 2015 (556DA33C)
CMUSBDAC.sys                Fri Jul 31 02:41:38 2015 (55BB18A2)
mvxxmm.sys                  Sun Sep  6 21:44:00 2015 (55ECEBE0)
mvs91xx.sys                 Sun Sep  6 21:44:14 2015 (55ECEBEE)
rzpmgrk.sys                 Thu Sep 17 14:42:44 2015 (55FB09A4)
kldisk.sys                  Fri Dec 25 02:47:51 2015 (567CF4A7)
e1i63x64.sys                Fri Mar  4 16:46:29 2016 (56DA0235)
iaStorA.sys                 Tue Mar  8 09:00:24 2016 (56DEDAF8)
kl1.sys                     Fri Apr  1 10:20:28 2016 (56FE83AC)
TeeDriverW8x64.sys          Thu Apr  7 17:54:32 2016 (5706D718)
klpd.sys                    Mon Apr 11 10:25:19 2016 (570BB3CF)
klbackupdisk.sys            Fri Apr 22 09:25:48 2016 (571A265C)
klids.sys                   Wed May  4 02:41:24 2016 (57299994)
nvhda64v.sys                Tue May 10 04:59:01 2016 (5731A2D5)
klkbdflt.sys                Fri May 13 16:10:05 2016 (5736349D)
kneps.sys                   Mon May 16 09:33:56 2016 (5739CC44)
kltap.sys                   Mon May 16 17:04:28 2016 (573A35DC)
klbackupflt.sys             Thu May 19 11:15:06 2016 (573DD87A)
rzpnk.sys                   Thu May 19 17:09:43 2016 (573E2B97)
cm_km.sys                   Wed May 25 05:00:10 2016 (5745699A)
klflt.sys                   Wed Jun  8 07:43:21 2016 (575804D9)
klwfp.sys                   Mon Jun 13 05:29:14 2016 (575E7CEA)
rzendpt.sys                 Wed Jun 15 23:43:23 2016 (5762205B)
rzudd.sys                   Wed Jun 15 23:43:26 2016 (5762205E)
nvvad64v.sys                Fri Jul  1 09:12:29 2016 (57766C3D)
intelppm.sys                Fri Jul 15 22:10:43 2016 (578997A3)
RTKVHD64.sys                Tue Jul 26 08:19:23 2016 (5797554B)
klupd_klif_klark.sys        Wed Aug  3 05:13:02 2016 (57A1B59E)
klupd_klif_klbg.sys         Wed Aug  3 05:25:45 2016 (57A1B899)
klupd_klif_arkmon.sys       Wed Aug  3 05:37:12 2016 (57A1BB48)
klupd_klif_mark.sys         Wed Aug  3 05:51:24 2016 (57A1BE9C)
klif.sys                    Thu Aug  4 10:52:32 2016 (57A356B0)
klhk.sys                    Mon Aug 22 12:16:05 2016 (57BB2545)
klwtp.sys                   Tue Aug 23 05:43:35 2016 (57BC1AC7)
klim6.sys                   Tue Aug 23 06:42:09 2016 (57BC2881)
nvlddmkm.sys                Fri Sep 16 18:21:27 2016 (57DC7067)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Oct  6 21:38:00.072 2016 (UTC - 4:00)**************************
RTKVHD64.sys                Tue Jun 16 06:55:05 2015 (55800089)
TeeDriverW8x64.sys          Wed Feb  3 17:41:13 2016 (56B28209)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Oct  2 23:51:07.327 2016 (UTC - 4:00)**************************
mvxxmm.sys                  Tue Jul 30 02:51:32 2013 (51F76274)
mvs91xx.sys                 Tue Jul 30 02:52:22 2013 (51F762A6)
nvlddmkm.sys                Thu Aug 25 16:31:18 2016 (57BF5596)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Oct  1 17:45:58.415 2016 (UTC - 4:00)**************************
nvvad64v.sys                Tue Apr 12 04:46:52 2016 (570CB5FC)
NvStreamKms.sys             Fri Jun  3 07:28:21 2016 (575169D5)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Oct  1 01:03:48.761 2016 (UTC - 4:00)**************************
rzpnk.sys                   Wed Sep 16 20:16:35 2015 (55FA0663)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Sep 28 23:07:00.035 2016 (UTC - 4:00)**************************
RTCore64.sys                Fri Apr 24 03:01:47 2015 (5539EA5B)


http://www.carrona.org/drivers/driver.php?id=npf.sys
http://www.carrona.org/drivers/driver.php?id=mv91cons.sys
http://www.carrona.org/drivers/driver.php?id=semav6msr64.sys
http://www.carrona.org/drivers/driver.php?id=XtuAcpiDriver.sys
http://www.carrona.org/drivers/driver.php?id=HWiNFO64A.SYS
http://www.carrona.org/drivers/driver.php?id=CorsairVBusDriver.sys
http://www.carrona.org/drivers/driver.php?id=CorsairVHidDriver.sys
http://www.carrona.org/drivers/driver.php?id=klmouflt.sys
http://www.carrona.org/drivers/driver.php?id=CMUSBDAC.sys
http://www.carrona.org/drivers/driver.php?id=mvxxmm.sys
http://www.carrona.org/drivers/driver.php?id=mvs91xx.sys
http://www.carrona.org/drivers/driver.php?id=rzpmgrk.sys
http://www.carrona.org/drivers/driver.php?id=kldisk.sys
http://www.carrona.org/drivers/driver.php?id=e1i63x64.sys
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=kl1.sys
http://www.carrona.org/drivers/driver.php?id=TeeDriverW8x64.sys
http://www.carrona.org/drivers/driver.php?id=klpd.sys
http://www.carrona.org/drivers/driver.php?id=klbackupdisk.sys
klids.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=klkbdflt.sys
http://www.carrona.org/drivers/driver.php?id=kneps.sys
kltap.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=klbackupflt.sys
http://www.carrona.org/drivers/driver.php?id=rzpnk.sys
http://www.carrona.org/drivers/driver.php?id=cm_km.sys
http://www.carrona.org/drivers/driver.php?id=klflt.sys
http://www.carrona.org/drivers/driver.php?id=klwfp.sys
http://www.carrona.org/drivers/driver.php?id=rzendpt.sys
http://www.carrona.org/drivers/driver.php?id=rzudd.sys
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
klupd_klif_klark.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
klupd_klif_klbg.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
klupd_klif_arkmon.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
klupd_klif_mark.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=klif.sys
http://www.carrona.org/drivers/driver.php?id=klhk.sys
http://www.carrona.org/drivers/driver.php?id=klwtp.sys
http://www.carrona.org/drivers/driver.php?id=klim6.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=TeeDriverW8x64.sys
http://www.carrona.org/drivers/driver.php?id=mvxxmm.sys
http://www.carrona.org/drivers/driver.php?id=mvs91xx.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys
http://www.carrona.org/drivers/driver.php?id=rzpnk.sys
http://www.carrona.org/drivers/driver.php?id=RTCore64.sys
 
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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