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FileFinder/Play-Bar hidden extension(?)


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#1 Xephos049

Xephos049

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Posted 13 October 2016 - 07:04 AM

Windows 7 64-bit.

 

Hi, so you can say that I'm a victim that got suckered into something too good to be true. 

 

Story:

Anyways, I installed something I shouldn't have, ran it, found out it was malware, uninstalled it, and now my Chrome is acting strangely on google search pages and on many other pages. 

 

Details:

As of now, it's been popping up new windows, flashing "Get this extension!" exclusively whenever I click on normal links I've clicked before, opening a new window or tab that directs me to the web page I requsted while the old page turned into an ad for FileSecure(I believe it was this, I can't remember exactly the name), or in the search pages, a thin horizontal search bar appears on top, forcing everything I type in the google search in the page to automatically type into that, then redirecting me to bing. When that does happen, for a moment, it redirects me to play-bar.net before redirecting me to Bing. 

 

Steps taken:

I've googled up both instances of viruses and there's about 10 blogs for each of these viruses and how to remove them. And of course, that's good. Problem is, my problem isn't exactly matching up with their problems. They say you need to remove the extension, then uninstall the odd programs installed, then run malwarebytes, ADW Virus Scanner, Hitman Pro, then reset your chrome browser to defaults. I even uninstalled Chrome and reinstalled it, but the bug keeps coming back. 

 

Conclusion:

In short, I did all of that multiple times now. Well, not really. The extensions and uninstall steps I could not do because simply, the suspicious extensions and programs did not exist. I am entirely sure I know what each of the extensions are and what they do. As for programs, I know when it was installed so I checked the date of installations, and from that point and around until now, nothing suspicious, I know each and every program installed (except for the occasional Microsoft Visual C++ programs that keep getting installed by Adobe). My theory is that it's more of an extension that's hiding in one of my extensions or a folder that's running along with chrome that is causing the new tabs/windows and search bars.

 

Thank you for your help.



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#2 buddy215

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Posted 13 October 2016 - 08:03 AM

Welcome to BC...

 

Use the programs below to clean, remove adware and remove malware. I know you have used some of these but possibly not with the same

settings in the instructions.

 

Use CCleaner to remove Temporary files, program caches, cookies, logs, etc. Use the Default settings. No need to use the

Registry Cleaning Tool...risky. Pay close attention while installing and UNcheck offers of toolbars....especially Google.

After install, open CCleaner and run by clicking on the Run Cleaner button in the bottom right corner.

CCleaner - PC Optimization and Cleaning - Free Download

 

  • Once MBAM opens, when it says Your databases are out of date, click the Fix Now button.
  • Click the Settings tab at the top, and then in the left column, select Detections and Protections, and if not already checked place a checkmark in the selection box for Scan for rootkits.
  • Click the Scan tab at the top of the program window, select Threat Scan and click the Scan Now button.
  • If you receive a message that updates are available, click the Update Now button (the update will be downloaded, installed, and the scan will start).
  • When MBAM is finished scanning it will display a screen that displays any malware that it has detected.
  • Click the Remove Selected button.
  • MBAM will now delete all of the files and registry keys and add them to the programs quarantine. When removing the files, MBAM may require a reboot in order to remove some of them. If it displays a message stating that it needs to reboot, please allow it to do so.
  • While still on the Scan tab, click the link for View detailed log, and in the window that opens click the Export button, select Text file (*.txt), and save the log to your Desktop.
  • The log is automatically saved by MBAM and can also be viewed by clicking the History tab and then selecting Application Logs.

POST THE LOG FOR  REVIEW.

 

Download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
  • download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message
  • Hold down Control and click on this link to open ESET OnlineScan in a new window.
  • Click the esetonlinebtn.png button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
  • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
  • Double click on the esetsmartinstaller_enu.png icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.
  • NOTE:Sometimes if ESET finds no infections it will not create a log.

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