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BSOD on windows 7


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#1 pumpkinpatch

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Posted 12 October 2016 - 02:46 PM

Hey guys! Just looking for a little help with a windows 7 computer that I have. The desktop isnt operating porperly and has thrown out a couple BSOD's.

 

It also takes forever to power down for some reason.

 

I appreciate all your help in this situation. Thank you in advance.

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#2 technonymous

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Posted 13 October 2016 - 01:25 AM

The first memory dump shows NDIS.SYS hanging and probably due to the nic card.

FAILURE_BUCKET_ID:  X64_0x9F_4_ndis!ndisWaitForBindCompletion+11f

Your motherboard bios and chipset drivers are a little outdated. Update them.

Update the Bios, chipset, Audio, Video, USB, Sata, NIC...

https://www.asus.com/us/Motherboards/P8Z77V_PRO/HelpDesk_Download/

You could try Intels website to get the newest NIC driver instead of using Asus.

https://downloadcenter.intel.com/download/25016/Intel-Network-Adapter-Driver-for-Windows-10?product=52963

Continuting on...

The second dump shows page corruption. If you messed with windows paging or turned it off etc. You need to let Windows manage it. You don't want to turn paging off completely as many programs and system functions need to page regardless of how much memory your system has.

So it seems that you have several things happening here... Drivers, paging and MalwareBytes may also be the cause of these errors too. So uninstall it and see if the problem is fixed. Mainly because it might be conflicting with Windows Defender which already has real time virus protection built into it. They draw a lot of memory, cpu power etc. If you have two apps doing the same thing, then you have conflict and that leads to system hangs and BSOD's.

If you still have issues, then you may have faulty hardware. A bad memory module, or hard drive failing causing file corruption. In that case you want to do a memtest86 test. http://www.memtest86.com/download.htm basically download the iso and burn it to cd and boot from it and run at least 3 passes. You may have to disable boot protection in the bios and turn on legacy support. During the test If you get any errors you will know it. It will be all in red. Note down the information module number and memory location the error happen at. This will help determining which module in which slot is the culprit.


Also, scan the HD for errors... http://www.seagate.com/support/downloads/seatools/

Speccy can also report SMART data stored on the HD. Publishing a snapshot will also help.

http://www.bleepingcomputer.com/forums/t/323892/publish-a-snapshot-using-speccy/
 






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