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bsod while gaming 0x00000124


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#1 will42805

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Posted 08 October 2016 - 05:11 PM

I have about given up on this and think its time to ask for help. I have attached both files as requested. any help is greatly appreciated.

Attached Files



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#2 usasma

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Posted 11 October 2016 - 05:31 AM

I apologize for the delay in my response.

 

I didn't notice anything significant in the reports that you have attached.

Please run this report collecting tool (the Sysnative tool) so that we can provide a complete analysis: (from the pinned topic at the top of the forum)   http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/
FYI - I don't often use the Perfmon report, so if it doesn't work please just let me know.
NOTE:  On problem systems it can take up to 20 minutes for the log files to complete.  Please be patient and let it run.

If you still have problems with it running, there's an alternate tool here (direct download link):  https://github.com/blueelvis/BSOD-Inspector/releases/download/1.0.5/BSODInspector-1.0.5.exe

NOTE:
Please zip up the (.ZIP) files - do not use .RAR or other compression utilities. 
.ZIP is the type file that can be uploaded to the forums.

 

In general, the STOP 0x124 error (short for the 0x00000124 ) is due to hardware, incompatibility, or low-level drivers

Please start with these free hardware diagnostics:  http://www.carrona.org/hwdiag.html

Finish all of the tests and please let us know the results.

 

More info on the STOP 0x124 error here:  http://www.carrona.org/bsodindx.html#0x00000124

 

 

You may also want to monitor your temps to see if any components within the system are starting to get hot just before the BSOD hits.

Here's a free program that can also log the temps to a file for you:

 

 

SpeedFan v. 4.5.1 and later (free from here:  http://www.almico.com/sfdownload.php ) can log temperatures in a CSV file:
You may not need to log temps - if uncertain, please ask.

 

To make it work (log the temps to a file) you have to do BOTH of the below:

1. Enable logging in general: Configure...Log...check "Enabled" then click on OK to save.

2. Enable logging for specific checks: Configure...Temperatures..left click on each sensor, then click on "Logged" at the bottom of the Window (for our purposes we want them all) then once you've selected "Logged" for all sensors, then click on OK to save.

The log will be located at C:\Program Files (x86)\SpeedFan

Naming: log files are named SFLogYYYYMMDD.csv, where YYYY is the year (four digits), MM is the month (2 digits, zero padded) and DD is the day (2 digits, zero padded). If a file already exists by that name, the file that already exists is renamed according to the following naming scheme: SFLogYYYYMMDD-CCCC.csv, where CCCC is a increasing number. The new file is then created with the standard file name scheme.

Notes: whenever you change the options related with logging, SpeedFan starts a new log file.
NOTE:You may want to turn logging off when we're done - as I don't know it's impact on performance or on the system.

[/quote]

 


Edited by usasma, 11 October 2016 - 05:40 AM.

My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#3 will42805

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Posted 11 October 2016 - 02:36 PM

much appreciated. here you go.

Attached Files



#4 will42805

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Posted 11 October 2016 - 02:46 PM

speedfan has a temperature listing i havent seen anywhere. It is labled temp 2. it is currently 127c at idle. what is temp 2. that cant be normal.



#5 usasma

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Posted 12 October 2016 - 08:10 AM

Unplug the system and open the case up

Place your hand near the different components.
DO NOT TOUCH THEM - this could result in serious burns!!!

 

If it anything feels to hot to touch - then that's the culprit. (127ºC is very, very hot - much hotter than boiling water!)
If you can't find anything that hot, then it's likely a problem with the sensor.

 

Only 339 Windows Update hotfixes installed.  Most systems with SP1 have 350-400 or more.  Please visit Windows Update and get ALL available updates (it may take several trips to get them all).
The actual number is not important.  Rather it's important that you checked manually, installed any available updates, and didn't experience any errors when checking or updating.

You have 3 or 4 hard drives.  What is the make/model/wattage and age of your Power Supply?

This device is disabled in Device Manager:

 

Viscosity Virtual Adapter V9.1 #2    ROOT\NET\0001    This device is disabled

Please enable the device, then uninstall the program that it's related to.

If needed, please enable the device and update the software for the program associated with the device.

 

Many errors in the WER section of MSINFO32 related to Daemon Tools - please uninstall it:

 

Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Windows systems (mostly due to the sptd.sys driver, although I have seen both dtsoftbus01.sys and dtscsibus.sys blamed on several occasions).

 

Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration):  New link (15 Aug 2012):  http://www.duplexsecure.com/downloads (pick the appropriate version for your system and select "Un-install" when you run it).
Alternate link:  http://www.disc-tools.com/download/sptd
Manual procedure here:  http://daemonpro-help.com/en/problems_and_solutions/registry_and_sptd_problems.html
NOTE:  The uninstaller may not find the SPTD.sys driver.  Don't worry about it, just let us know in your post.
NOTE2:  The latest version has an SPTD2.sys driver - the uninstaller is on the same page as the SPTD.sys driver - just download the version for W10!

 

MSI Afterburner and Riva Tuner (along with EVGA Precision) are known to cause BSOD's in some Windows systems (it's driver is usually RTCore64.sys).  Please un-install them immediately!

If you're overclocking, please stop the overclock while we're troubleshooting.  Feel free to resume the overclock once the system has been stabilized.

 


Edited by usasma, 12 October 2016 - 08:11 AM.

My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#6 will42805

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Posted 25 October 2016 - 09:40 PM

I completely wiped and reinstalled my win 7 OS to eliminate all driver issues and after installing, updating, and all the other bs that goes with it, i reinstalled the game, only to have it continue to randomly crash in the same way as before. I did however come across a post about the insane cpu spikes while playing mirrors edge catalyst. I then thought that amd cool and quiet may be causing issues given the very rapidly fluctuating CPU spikes so i disabled it and played about 3 hrs with no lag, highest settings, no errors, no bsod, etc.

 

So the game is now beat. and my pc seems to preform every day tasks instantly now.  I thought i should post my solution in case someone else is having the same issue. I have an amd fx-8350 8 core at 4.0ghz cpu.



#7 will42805

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Posted 25 October 2016 - 09:45 PM

Also to answer the psu question i have a 

KINGWIN Mach 1 ABT-1220MA1S 1220W

There shouldnt be any power issues.






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