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Xbox One: Power Issue


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#1 Billbr

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Posted 08 October 2016 - 03:47 PM

Hi Guys

 

I've recently encountered an issue with my Xbox One, bought in the US and taken back to the UK due to the difference in price. I bought a new power brick for it to account for the voltage difference.

 

I hadn't used it for about 3 months and hadn't tried using it in the UK up to now. But now there doesn't seem to be any power or a short is occurring somewhere.

 

I've checked all the connections and the HDD, but still no luck. The main fan is trying to spin up (without me pressing anything) but only spins for a split second and repeats.

 

I was wondering if anybody had some information they could shed on what may be the issue please.

 

Here's a short clip of the problem:

 

https://youtu.be/3lVZppgzrpI (sorry, unsure how to embed videos)
 
Returning the Xbox is not an option as the warranty isn't cross-region and has ran out anyway, and I'd rather try fix it before spending money on a new one
 
Thanks

Edited by Billbr, 09 October 2016 - 03:56 AM.


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#2 Gorbulan

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Posted 28 December 2016 - 12:18 PM

http://support.xbox.com/en-US/xbox-one/console/console-wont-power-on


Edited by hamluis, 28 December 2016 - 12:30 PM.





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