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External hard drive dead?

Started by Cloven , Oct 08 2016 07:56 AM

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4 replies to this topic

#1 Cloven

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Posted 08 October 2016 - 07:56 AM

Hi,

I have a HP Personal Media Drive which didn't seem to be working, both when I put it in to the bank in the tower of the PC and also when I connected the USB and power cables externally.

Thinking it was a problem with the actual enclosure I purchased another external hard drive enclosure from CIT. Having connected it all up and switching it on all I seem to be getting is a flashing blue light from the enclosure and the actual drive doesn't seem to be on and isn't making a noise/heating up.

The hard drive is a Maxtor DiamondMax 9 160Gb ATA.

Does anyone have any idea what possibly might be the problem and how I may solve it?

Thanks

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#2 RolandJS

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Posted 08 October 2016 - 08:03 AM

Assuming you already checked the UEFI or BIOS area in this computer, I'm wondering if you can take the whole ext HD assembly to another computer and test. If that's possible, could you let us know the results? Also, have you already downloaded and ran the HD's manufacturer's diagnostic tests? Last but not least, do you have a recent backup of the data on this problematic HD before this situation arose?

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#3 Cloven

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Posted 08 October 2016 - 08:10 AM

I haven't taken it to another computer yet but I'll try that next. I assume due to the fact the drive won't show up on my computer or in fact that it doesn't even seem to be on it won't be possible to run a diagnostic test on it. This drive was the back up drive and as far as I'm aware hasn't been used in a while.

The drive was manufactured July 2004 so that may be a contributing factor?