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very poor Audio sound after Win 10 Anniversary 1607


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#1 CMC7

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Posted 07 October 2016 - 03:55 PM

After doing the Win 10 Anniversary 1607 upgrade.... everything actually worked that didn't work.

One issue... My audio sound is terrible.  It originally had Realtek drivers if I remember correctly but after the upgrade It put the Microsoft driver in.... TERRIBLY cheap sound....

What can I do?

Mike



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#2 Viper_Security

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Posted 07 October 2016 - 04:00 PM

You can try going into device manager, Locate your audio device, right click it, hit uninstall, and then restart your computer.

then it should pick up the driver automatically. 

 

 

if not, grab the hardware ID from device manager before you hit uninstall on said device and "google" it. 

 

BUT ONLY DOWNLOAD DRIVERS FROM MANUFACTURER'S SITE.  ( you can use "Driver Identifier" to find out what the device is called, but only download from realtek, hp, dell, etc.)

and don't download any "driver update" tools.


Edited by Viper_Security, 07 October 2016 - 04:00 PM.

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#3 JohnC_21

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Posted 07 October 2016 - 04:49 PM

Right click the audio chip in Device Manager. Select Properties. Under the Details tab select Hardware IDs in the dropdown box. Copy and Paste the first line into your next post.



#4 CMC7

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Posted 07 October 2016 - 06:48 PM

HP Laptop
Win 10 1906
 
Audio inputs and outputs:
MMDEVAPI\AudioEndpoints
 
Sound, Video and Game controllers:(Two listed)
HDAUDIO\FUNC_01&VEN_111D&DEV_76D9&SUBSYS_103C183F&REV_1001
HDAUDIO\FUNC_01&VEN_111D&DEV_76D9&SUBSYS_103C183F
 
HDAUDIO\FUNC_01&VEN_8086&DEV_2806&SUBSYS_80860101&REV_1000
HDAUDIO\FUNC_01&VEN_8086&DEV_2806&SUBSYS_80860101
 
 
Michael

Edited by CMC7, 07 October 2016 - 07:27 PM.


#5 JohnC_21

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Posted 07 October 2016 - 06:53 PM

Please edit out your email from your last post. This is a perfect way to get Spam. I will take a look at your Hardware ID.

 

Edit: The first is an IDT chipset. This is an old chipset and from what I have googled there is none for Windows 10 except Windows 10 own driver.  

 

I think the second may be a HDMI chipset but I could not find a Windows 10 driver for it either. 

 

This is exactly the problem I foresaw with Windows update as a service. Any major update can affect your hardware, especially older hardware. With Windows 7 you knew your hardware would work through it's end of life. 

 

I will keep looking and post something if I can find it

 

Edit: You may find that the Windows 8.1 driver will work if installed using compatibility mode. What is the model number of the HP?

 

Edit Edit. See if this driver works for the IDT chipset.

 

http://h20564.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_151294_1


Edited by JohnC_21, 07 October 2016 - 07:07 PM.


#6 JohnC_21

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Posted 07 October 2016 - 07:22 PM

The intel was a HDMI chipset. Download the driver here. The top most listing on the page for 64bit.

 

Once you download the file do not double click the exe file. You need to extract the files using Winrar or 7zip. Right click the exe and select Extract to a folder in the context menu. You want the files in Intel-FORCED-Audio-NTx64-2807-drp\drivers\DP_Sounds_HDMI_16092\Intel\FORCED\Audio\NTx64\2807

 

There will be 4 files in the 2807 folder. Move the folder to the desktop. Right click the intel device in Device Manager. Select Update driver and point it to the inf file in the 2807 folder.

 

The driver is dated 2014 so I am not sure it will work. Create a restore point before updating the driver.

 

 






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