Jump to content


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.

Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.


BSOD problem

  • Please log in to reply
1 reply to this topic

#1 Atoz44


  • Members
  • 17 posts
  • Local time:02:20 AM

Posted 07 October 2016 - 12:49 PM

My computer was destroyed by Microsofts "blue screen of death".The auto repair program didn't work. Does anyone know what "critical process died" means? Is it the main processor or the hard drive that failed?


Some additional info. I have a Gateway dx4870 with the i 3 processor. 1 tb hd and 6 gb ram, and windows 8.1. It worked flawlesssly for 2 years. Then I started getting messages to upgrade for free to windows 10. I ignored them. Then about 2 weks before the end of the free upgrade, someone tried to forcibly install windows 10 on my computer. I had no control so I pulled the plug. About 2 weeks later  a message came up that said "critical process died". And up comes the blue screen of death. I tried all the repair options, but none worked except the complete wipe of the hard drive. The only thing left on the desktop was internet explorer and the trash bin. But that only lasted 10 days and up comes the bsod again. This time nothing worked. This very nice computer was destroyed by Microsofts OS. 

Edited by Atoz44, 07 October 2016 - 12:59 PM.

BC AdBot (Login to Remove)


#2 usasma


    Still visually handicapped (avatar is memory developed by my Dad

  • BSOD Kernel Dump Expert
  • 25,091 posts
  • Gender:Male
  • Location:Southeastern CT, USA
  • Local time:02:20 AM

Posted 08 October 2016 - 11:49 AM

This is a very generic error message.  It simply says that a critical process died (so Windows couldn't keep running).
Figuring out "why" is what we'll need to do.


If you're able to get into Windows, Please run this report collecting tool so that we can provide a complete analysis: (from the pinned topic at the top of the forum)   http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/
FYI - I don't often use the Perfmon report, so if it doesn't work please just let me know.
NOTE:  On problem systems it can take up to 20 minutes for the log files to complete.  Please be patient and let it run.

If you still have problems with it running, there's an alternate tool here (direct download link):  https://github.com/blueelvis/BSOD-Inspector/releases/download/1.0.5/BSODInspector-1.0.5.exe

Please zip up the (.ZIP) files - do not use .RAR or other compression utilities. 
.ZIP is the type file that can be uploaded to the forums.

If you're not able to get into Windows, can you get into the Startup Repair stuff?

Do you have recovery media (so you can reinstall Windows)?

Do you need to backup your data?

My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users