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Problems w/Cum Update for Win 10 Ver 1607 for x64-based Systems (KB3194496)

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#1 Justa


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Posted 05 October 2016 - 03:27 PM

I have two laptops with exactly the same problem since the recent (KB3194496).  Both laptops now show both my 2 printers as being offline.  The printers are on and the Wi-Fi lights are on.  I tried to reload the both printer drivers but the laptop cannot see the printer.  I run Malwarebytes and Norton.  Norton does not show that it is blocking the printers.  I have no idea of where to go from here.


Second problem is that the network connection disconnects on a regular basis.  I usually can go into "settings", "network and internet" and manually reconnect to my modem.  Quite often though the laptops stops seeing all the available networks and it requires a reboot to reconnect to the network.


These problems didn't exist on either laptop before the (KB3194496) update.


Help Please :)

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#2 Niweg


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Posted 05 October 2016 - 08:54 PM

 A lot of folks have reported problems with KB3194496.  You can see numerous threads about it here:



 Microsoft has said they are aware of the problems with at it and are working on resolving them.  When that will be, I haven't seen them say, but this coming Tue. 10/11, is "patch Tuesday" so that would be my guess.  You could go to the Programs and Features applet of the Control Panel and install this patch if you want to do that.


10/6/2016 Thur. update:  Microsoft has come up with a script that they say will fix the problem.  Here's the link:


Edited by Niweg, 06 October 2016 - 09:46 AM.

Make regular full system backups or you'll be sorry sooner or later.

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