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My Computer Crashes and I cant figure out what to do. Please help!!


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#1 PChelp20

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Posted 03 October 2016 - 01:33 PM

I am having a problem with my computer, it will continue to crash and i can not figure out the solution why. I have a snapshot of the error here Attached File  Capture.PNG   420.67KB   0 downloads I can't figure out what to do in order to fix this problem. Please respond back as soon as possible if anyone has any ideas or can think of a solution to this problem. I would greatly appreciate it. I've already tried to reinstall windows to fix it. My computer worked for a while but now it continues to crash again. 


Edited by PChelp20, 03 October 2016 - 01:47 PM.


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#2 usasma

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Posted 04 October 2016 - 06:37 AM

The report tends to suggest that this is a networking problem.

As such, you should try to update your wired/wireless/bluetooth drivers to the latest, W10 compatible version available from the manufacturer's website.

 

If that doesn't stop it, then please run Driver Verifier according to these instructions:  http://www.carrona.org/verifier.html

 

Beyond that, Please run this report collecting tool so that we can provide a complete analysis: (from the pinned topic at the top of the forum)   http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/
FYI - I don't often use the Perfmon report, so if it doesn't work please just let me know.
NOTE:  On problem systems it can take up to 20 minutes for the log files to complete.  Please be patient and let it run.

If you still have problems with it running, there's an alternate tool here (direct download link):  https://github.com/blueelvis/BSOD-Inspector/releases/download/1.0.5/BSODInspector-1.0.5.exe

NOTE:
Please zip up the (.ZIP) files - do not use .RAR or other compression utilities. 
.ZIP is the type file that can be uploaded to the forums.

 


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