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Can't Do Anything :(


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#1 Flipper

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Posted 21 August 2006 - 04:48 AM

Dear all,
Recently I ran avast to check my computer. It found that the memory was infected so I let it restart my computer. It then ran a scan and deleted some files.
However ever since I can not do anything on this computer (I'm using another computer now). It will start windows XP (home edition) but I cannot click on anything or use any keyboard options, the only thing working is the mouse (it can move that's it) and pressing ctrl+alt+del to open the task manager, then I can close the computer again. Any ideas on how to overcome this problem.

Since I cannot do anything on the computer I cannot post a hijack log, do a spyware scan etc. If requested I can post a list of information provided by the task manager.

Thanx already for any feedback, suggestions etc.

Kind regards,
Peter

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#2 FifeFlyer

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Posted 21 August 2006 - 05:27 AM

Flipper , someone may come up with a better option , but a suggestion may be to boot into "safe mode" and try a system restore to a time before you ran Avast. Maybe this way you will be able to boot up into normal mode with the use of your mouse etc , and then you can get , and post , a hijacklog log .

#3 Flipper

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Posted 26 August 2006 - 02:32 PM

I tried the safe mode and system restore but neither helped. In safe mode I even encounter the same problem :thumbsup:

#4 tg1911

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Posted 26 August 2006 - 02:42 PM

When going into Safe Mode, have you tried the Last Known Good Configuration option?
MOBO: GIGABYTE GA-MA790X-UD4P, CPU: Phenom II X4 955 Deneb BE, HS/F: CoolerMaster V8, RAM: 2 x 1G Kingston HyperX DDR2 800, VGA: ECS GeForce Black GTX 560, PSU: Antec TruePower Modular 750W, Soundcard: Asus Xonar D1, Case: CoolerMaster COSMOS 1000, Storage: Internal - 2 x Seagate 250GB SATA, 2 x WD 1TB SATA; External - Seagate 500GB USB, WD 640GB eSATA, 3 x WD 1TB eSATA

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#5 Flipper

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Posted 27 August 2006 - 11:45 AM

I tried, but it did not help. Everytime when I shut down it shows that 'explorer.exe' does not work (asks to terminate the program). Is it perhaps possible to reset only this file? And if so, where can I get it...

#6 Orange Blossom

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Posted 31 August 2006 - 02:46 PM

Do you get a disk with the operating system when you got the computer?

Orange Blossom :thumbsup:
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#7 Flipper

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Posted 01 September 2006 - 03:21 AM

Well I decided to give up hope. I've installed windows again first on a free partition, then launched that windows. Then copied all data files to my external hard drive and then completed cleaned my hard drive for a 'clean' installation.
Not really an easy solution, but it works :thumbsup:
Thanx anywayz for all the suggestions.

#8 FifeFlyer

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Posted 01 September 2006 - 06:30 AM

It's a shame you had to go down that route but it's probably the best option. Anyway I'm pleased you're sorted. Thanks for the feedback.




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