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loadstart.net - infection??


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10 replies to this topic

#1 super goku

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Posted 02 October 2016 - 05:59 PM

Hello,

 

It looks like I am infected with "loadstart.net"? 

 

When I first start any web-browser. This page is launched. When I go to my browser's settings and change the startup page and I re-launch my broswer, I get all sorts of random web-sites that inform me that security has been compromised.

 

Please help me!!

 

Goku



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#2 buddy215

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Posted 02 October 2016 - 06:50 PM

Use the programs below to clean, remove adware and remove malware.

 

Use CCleaner to remove Temporary files, program caches, cookies, logs, etc. Use the Default settings. No need to use the

Registry Cleaning Tool...risky. Pay close attention while installing and UNcheck offers of toolbars....especially Google.

After install, open CCleaner and run by clicking on the Run Cleaner button in the bottom right corner.

CCleaner - PC Optimization and Cleaning - Free Download

 

Download Malwarebytes' Anti-Malware from Here

Double-click mbam-setup-2.X.X.XXXX.exe to install the application (X's are the current version number).

  • Make sure a checkmark is placed next to Launch Malwarebytes' Anti-Malware, then click Finish.
  • Once MBAM opens, when it says Your databases are out of date, click the Fix Now button.
  • Click the Settings tab at the top, and then in the left column, select Detections and Protections, and if not already checked place a checkmark in the selection box for Scan for rootkits.
  • Click the Scan tab at the top of the program window, select Threat Scan and click the Scan Now button.
  • If you receive a message that updates are available, click the Update Now button (the update will be downloaded, installed, and the scan will start).
  • When MBAM is finished scanning it will display a screen that displays any malware that it has detected.
  • Click the Remove Selected button.
  • MBAM will now delete all of the files and registry keys and add them to the programs quarantine. When removing the files, MBAM may require a reboot in order to remove some of them. If it displays a message stating that it needs to reboot, please allow it to do so.
  • While still on the Scan tab, click the link for View detailed log, and in the window that opens click the Export button, select Text file (*.txt), and save the log to your Desktop.
  • The log is automatically saved by MBAM and can also be viewed by clicking the History tab and then selecting Application Logs.

POST THE LOG FOR  REVIEW.

 

Download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
  • download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message
  • Hold down Control and click on this link to open ESET OnlineScan in a new window.
  • Click the esetonlinebtn.png button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
  • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
  • Double click on the esetsmartinstaller_enu.png icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.
  • NOTE:Sometimes if ESET finds no infections it will not create a log.

“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#3 super goku

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Posted 03 October 2016 - 10:24 PM

hello Buddy215,

 

Thank you for your post! Please find below the reports from each scan that you asked me to perform. Please note that Eset did not find anything. I am still having the same problem.

 

Note I had initially run a Malware scan before posting on bleeping computer, I will include the report in this reply as well.

 

Malwarebytes (report before posting to bleepingcomputer):

Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 02/10/2016
Scan Time: 5:55 PM
Logfile: MW - log 1.txt
Administrator: Yes
 
Version: 2.01.4.1018
Malware Database: v2016.10.02.06
Rootkit Database: v2016.09.26.02
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled
 
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Basma
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 326332
Time Elapsed: 48 min, 0 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Warn
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 4
PUP.Optional.CouponBar, HKLM\SOFTWARE\CLASSES\APPID\{4CE516A7-F7AC-4628-B411-8F886DC5733E}, Quarantined, [b9b5c3d1ebaf68ce1fcdf09df111916f], 
PUP.Optional.CouponBar, HKLM\SOFTWARE\WOW6432NODE\CLASSES\APPID\{4CE516A7-F7AC-4628-B411-8F886DC5733E}, Quarantined, [b9b5c3d1ebaf68ce1fcdf09df111916f], 
PUP.Optional.CouponBar, HKLM\SOFTWARE\CLASSES\WOW6432NODE\APPID\{4CE516A7-F7AC-4628-B411-8F886DC5733E}, Quarantined, [b9b5c3d1ebaf68ce1fcdf09df111916f], 
PUP.Optional.OpenCandy, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TREE\OpenCandyHelperRunOnce, Delete-on-Reboot, [37376f25099139fd202b5e504fb49769], 
 
Registry Values: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Folders: 3
PUP.Optional.FileViewPro, C:\Users\Basma\AppData\Local\FileViewPro, Quarantined, [9ed096fed5c573c3fc3e6b70de26bd43], 
PUP.Optional.FileViewPro, C:\Users\Basma\AppData\Local\FileViewPro\FileViewPro.exe_Url_jn4xqozlzppxcht2yt2wvho2bxkp31wm, Quarantined, [9ed096fed5c573c3fc3e6b70de26bd43], 
PUP.Optional.FileViewPro, C:\Users\Basma\AppData\Local\FileViewPro\FileViewPro.exe_Url_jn4xqozlzppxcht2yt2wvho2bxkp31wm\1.5.0.0, Quarantined, [9ed096fed5c573c3fc3e6b70de26bd43], 
 
Files: 5
Adware.FileFinder, C:\ProgramData\Webitar Production Inc\products\FileFinder\uninstall\uninstall.exe, Quarantined, [2846197b1b7f4aec5e38df1f669ee818], 
Adware.FileFinder, C:\Users\Basma\AppData\Local\Temp\f439-f63e-8f2d-1a11Acronis_True_Image_2016_19_0_Build_6569_Incl_Crack_Bootable_ISO_SadeemPC_downloader.exe, Quarantined, [046aa6ee5e3c0531ddb903fb61a37a86], 
PUP.Optional.Amonetize, C:\Users\Basma\Downloads\Power Finish Powerpoint Templa Downloader (1).zip, Quarantined, [0e60068e772321159f51eb4ad42d8e72], 
PUP.Optional.Amonetize, C:\Users\Basma\Downloads\Power Finish Powerpoint Templa Downloader.zip, Quarantined, [8ce2850fb8e247efbb3575c0d42dec14], 
PUP.Optional.FileViewPro, C:\Users\Basma\AppData\Local\FileViewPro\FileViewPro.exe_Url_jn4xqozlzppxcht2yt2wvho2bxkp31wm\1.5.0.0\user.config, Quarantined, [9ed096fed5c573c3fc3e6b70de26bd43], 
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)
 
 
 
 
Malwarebytes (report after posting to bleepingcomputer)
Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 02/10/2016
Scan Time: 11:21 PM
Logfile: MW - log 2.txt
Administrator: Yes
 
Version: 2.2.1.1043
Malware Database: v2016.10.03.01
Rootkit Database: v2016.09.26.02
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled
 
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Basma
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 330994
Time Elapsed: 35 min, 32 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Warn
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 0
(No malicious items detected)
 
Registry Values: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Folders: 0
(No malicious items detected)
 
Files: 0
(No malicious items detected)
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)
 
 
 
AdwCleaner:
# AdwCleaner v6.020 - Logfile created 03/10/2016 at 16:53:30
# Updated on 14/09/2016 by ToolsLib
# Database : 2016-10-01.1 [Server]
# Operating System : Windows 7 Home Premium Service Pack 1 (X64)
# Username : Basma - BASMA-PC
# Running from : C:\Users\Basma\Downloads\AdwCleaner (1).exe
# Mode: Scan
 
 
 
***** [ Services ] *****
 
Service Found:  hola_svc
Service Found:  hola_updater
 
 
***** [ Folders ] *****
 
Folder Found:  C:\Program Files (x86)\SearchNewTab
Folder Found:  C:\ProgramData\Avg_Update_0915tb
Folder Found:  C:\Users\Basma\AppData\Local\Hola
Folder Found:  C:\Users\Basma\AppData\Roaming\Hola
Folder Found:  C:\Program Files\Hola
Folder Found:  C:\ProgramData\AVG Security Toolbar
Folder Found:  C:\ProgramData\Application Data\AVG Security Toolbar
Folder Found:  C:\Windows\SysWOW64\config\systemprofile\AppData\LocalLow\avg web tuneup
 
 
***** [ Files ] *****
 
No malicious files found.
 
 
***** [ DLL ] *****
 
No malicious DLLs found.
 
 
***** [ WMI ] *****
 
No malicious keys found.
 
 
***** [ Shortcuts ] *****
 
No infected shortcut found.
 
 
***** [ Scheduled Tasks ] *****
 
No malicious task found.
 
 
***** [ Registry ] *****
 
Key Found:  HKLM\SOFTWARE\Classes\Applications\iLividSetup (1).exe
Key Found:  HKLM\SOFTWARE\Classes\AppID\{628F3201-34D0-49C0-BB9A-82A26AEFB291}
Key Found:  HKLM\SOFTWARE\Classes\Interface\{BF921DD3-732A-4A11-933B-A5EA49F2FD2C}
Key Found:  HKLM\SOFTWARE\Classes\Interface\{D83B296A-2FA6-425B-8AE8-A1F33D99FBD6}
Key Found:  HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{B2BC04DF-EFBD-409A-95CA-36874E5AB92A}
Key Found:  HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{9522B3FB-7A2B-4646-8AF6-36E7F593073C}
Key Found:  HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{B2BC04DF-EFBD-409A-95CA-36874E5AB92A}
Key Found:  HKLM\SOFTWARE\Microsoft\Internet Explorer\ActiveX Compatibility\{9522B3FB-7A2B-4646-8AF6-36E7F593073C}
Key Found:  HKU\.DEFAULT\Software\Hola
Key Found:  HKU\S-1-5-21-2155936706-1385735572-1064701117-1000\Software\Hola
Key Found:  HKU\S-1-5-18\Software\Hola
Key Found:  HKCU\Software\Hola
Key Found:  HKU\.DEFAULT\Software\Microsoft\Internet Explorer\InternetRegistry\REGISTRY\USER\S-1-5-18\Software\StartNow Toolbar
Key Found:  HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{EE171732-BEB4-4576-887D-CB62727F01CA}
Key Found:  [x64] HKCU\Software\Hola
Key Found:  [x64] HKLM\SOFTWARE\Hola
Key Found:  [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Hola
Key Found:  HKU\S-1-5-21-2155936706-1385735572-1064701117-1000\Software\Microsoft\Internet Explorer\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Found:  HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Found:  [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233}
Value Found:  [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [hola]
Key Found:  HKCU\Software\MozillaPlugins\@hola.org/FlashPlayer
Key Found:  HKCU\Software\MozillaPlugins\@hola.org/vlc
Key Found:  HKLM\SOFTWARE\Classes\AppID\TbCommonUtils.DLL
Key Found:  HKLM\SOFTWARE\Classes\AppID\TbHelper.EXE
Key Found:  HKLM\SOFTWARE\Classes\Record\{425E7597-03A2-338D-B72A-0E51FFE77A7E}
Key Found:  HKLM\SOFTWARE\Classes\Record\{915BB7D5-082E-3B91-B1E0-45B5FDE01F24}
Key Found:  HKLM\SOFTWARE\Classes\Record\{2009AF2F-5786-3067-8799-B97F7832FDD6}
Key Found:  HKLM\SOFTWARE\Classes\Record\{FB2E65F4-5687-33EF-9BBF-4E3C9C98D3B9}
Key Found:  HKCU\Software\Google\Chrome\Extensions\bmkckgpgekmanipelfidlhmkfcjicion
Key Found:  [x64] HKCU\Software\Google\Chrome\Extensions\bmkckgpgekmanipelfidlhmkfcjicion
 
 
***** [ Web browsers ] *****
 
No malicious Firefox based browser items found.
Chrome pref Found:  [C:\Users\Basma\AppData\Local\Google\Chrome\User Data\Profile 4\Web data] - ask.com
Chrome pref Found:  [C:\Users\Basma\AppData\Local\Google\Chrome\User Data\Profile 4\Secure Preferences ] - bmkckgpgekmanipelfidlhmkfcjicion
 
*************************
 
C:\AdwCleaner\AdwCleaner[R0].txt - [7801 Bytes] - [25/11/2013 18:31:43]
C:\AdwCleaner\AdwCleaner[R1].txt - [3797 Bytes] - [26/11/2013 18:58:08]
C:\AdwCleaner\AdwCleaner[S0].txt - [7074 Bytes] - [25/11/2013 18:33:23]
C:\AdwCleaner\AdwCleaner[S1].txt - [1159 Bytes] - [18/12/2014 22:58:47]
C:\AdwCleaner\AdwCleaner[S2].txt - [4406 Bytes] - [03/10/2016 16:53:30]
 
########## EOF - C:\AdwCleaner\AdwCleaner[S2].txt - [4479 Bytes] ##########
 
 
Junkware Removal Tool (JRT)
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Malwarebytes
Version: 8.0.8 (09.20.2016)
Operating System: Windows 7 Home Premium x64 
Ran by Basma (Administrator) on 03/10/2016 at 17:10:42.12
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
File System: 62 
 
Successfully deleted: C:\Users\Basma\AppData\Local\{121CB2EC-77E8-4427-B7A3-52D22E451993} (Empty Folder)
Successfully deleted: C:\Users\Basma\AppData\Local\{6462C03A-A4F1-4FED-9A38-763ABCFCFD69} (Empty Folder)
Successfully deleted: C:\Users\Basma\AppData\Local\{9A3A6E49-890B-42B5-B8E5-AC94DD7876C8} (Empty Folder)
Successfully deleted: C:\Users\Basma\AppData\Local\{CF9127BA-5E7D-42E1-AD16-E5404CF9CF89} (Empty Folder)
Successfully deleted: C:\Users\Basma\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\0PS72R2M (Temporary Internet Files Folder) 
Successfully deleted: C:\Users\Basma\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\1W13MNY1 (Temporary Internet Files Folder) 
Successfully deleted: C:\Users\Basma\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\23GZJ1YG (Temporary Internet Files Folder) 
Successfully deleted: C:\Users\Basma\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\3TNX5ADY (Temporary Internet Files Folder) 
Successfully deleted: C:\Users\Basma\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\5YLKYTQB (Temporary Internet Files Folder) 
Successfully deleted: C:\Users\Basma\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\768PV5XY (Temporary Internet Files Folder) 
Successfully deleted: C:\Users\Basma\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\9AOIDR9Y (Temporary Internet Files Folder) 
Successfully deleted: C:\Users\Basma\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\AB4XIHYX (Temporary Internet Files Folder) 
Successfully deleted: C:\Users\Basma\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\BHOR9LP3 (Temporary Internet Files Folder) 
Successfully deleted: C:\Users\Basma\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\ECL3EHBI (Temporary Internet Files Folder) 
Successfully deleted: C:\Users\Basma\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\EK602VTJ (Temporary Internet Files Folder) 
Successfully deleted: C:\Users\Basma\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\EO8ZCRAV (Temporary Internet Files Folder) 
Successfully deleted: C:\Users\Basma\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\H531KI1W (Temporary Internet Files Folder) 
Successfully deleted: C:\Users\Basma\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\HVLFO4TB (Temporary Internet Files Folder) 
Successfully deleted: C:\Users\Basma\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\JU0E6J2X (Temporary Internet Files Folder) 
Successfully deleted: C:\Users\Basma\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\JULWZYO0 (Temporary Internet Files Folder) 
Successfully deleted: C:\Users\Basma\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\O5CGOFXG (Temporary Internet Files Folder) 
Successfully deleted: C:\Users\Basma\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\O5XNGKJM (Temporary Internet Files Folder) 
Successfully deleted: C:\Users\Basma\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\ONAGVLMM (Temporary Internet Files Folder) 
Successfully deleted: C:\Users\Basma\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\R39EF68H (Temporary Internet Files Folder) 
Successfully deleted: C:\Users\Basma\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\T5EAI1Y3 (Temporary Internet Files Folder) 
Successfully deleted: C:\Users\Basma\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\T883R36U (Temporary Internet Files Folder) 
Successfully deleted: C:\Users\Basma\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\TLP8196F (Temporary Internet Files Folder) 
Successfully deleted: C:\Users\Basma\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\UBDUT0VM (Temporary Internet Files Folder) 
Successfully deleted: C:\Users\Basma\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\UFTBFNMV (Temporary Internet Files Folder) 
Successfully deleted: C:\Users\Basma\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\UOG69PKQ (Temporary Internet Files Folder) 
Successfully deleted: C:\Users\Basma\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\VO5FP805 (Temporary Internet Files Folder) 
Successfully deleted: C:\Users\Basma\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\WT3V7NJK (Temporary Internet Files Folder) 
Successfully deleted: C:\Users\Basma\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\YL0VQEOH (Temporary Internet Files Folder) 
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\0PS72R2M (Temporary Internet Files Folder) 
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\1W13MNY1 (Temporary Internet Files Folder) 
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\23GZJ1YG (Temporary Internet Files Folder) 
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\3TNX5ADY (Temporary Internet Files Folder) 
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\5YLKYTQB (Temporary Internet Files Folder) 
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\768PV5XY (Temporary Internet Files Folder) 
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\9AOIDR9Y (Temporary Internet Files Folder) 
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\AB4XIHYX (Temporary Internet Files Folder) 
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\BHOR9LP3 (Temporary Internet Files Folder) 
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\ECL3EHBI (Temporary Internet Files Folder) 
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\EK602VTJ (Temporary Internet Files Folder) 
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\EO8ZCRAV (Temporary Internet Files Folder) 
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\H531KI1W (Temporary Internet Files Folder) 
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\HVLFO4TB (Temporary Internet Files Folder) 
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\JU0E6J2X (Temporary Internet Files Folder) 
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\JULWZYO0 (Temporary Internet Files Folder) 
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\O5CGOFXG (Temporary Internet Files Folder) 
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\O5XNGKJM (Temporary Internet Files Folder) 
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\ONAGVLMM (Temporary Internet Files Folder) 
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\R39EF68H (Temporary Internet Files Folder) 
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\T5EAI1Y3 (Temporary Internet Files Folder) 
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\T883R36U (Temporary Internet Files Folder) 
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\TLP8196F (Temporary Internet Files Folder) 
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\UBDUT0VM (Temporary Internet Files Folder) 
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\UFTBFNMV (Temporary Internet Files Folder) 
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\UOG69PKQ (Temporary Internet Files Folder) 
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\VO5FP805 (Temporary Internet Files Folder) 
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\WT3V7NJK (Temporary Internet Files Folder) 
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\YL0VQEOH (Temporary Internet Files Folder) 
 
 
 
Registry: 0 
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on 03/10/2016 at 17:13:07.56
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
Eset: No report was generated 
 
 


#4 buddy215

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Posted 04 October 2016 - 05:53 AM

Rerun AdwCleaner and when scan finishes be sure to choose Clean.

 

Post the three lists mentioned below using CCleaner.

Open CCleaner and click on Tools. Choose Startups. On that page you will see a list of Windows Startups and at the top tabs for each browser and Scheduled Tasks.

At the bottom right of that page you will see a button when clicked will allow you to Copy and Paste the list of Windows Startups and Scheduled Tasks into your next

post. Please do that.

 

Open CCleaner and click on Tools. Choose Uninstall. On that page you will see a list of programs installed on your computer and at the bottom right of that page you

will see a button when clicked will allow you to Copy and Paste that list in your next post. Please do that.


“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#5 super goku

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Posted 04 October 2016 - 06:40 PM

# AdwCleaner v6.020 - Logfile created 04/10/2016 at 19:25:33
# Updated on 14/09/2016 by ToolsLib
# Database : 2016-10-03.1 [Server]
# Operating System : Windows 7 Home Premium Service Pack 1 (X64)
# Username : Basma - BASMA-PC
# Running from : C:\Users\Basma\Downloads\AdwCleaner (2).exe
# Mode: Clean
 
 
 
***** [ Services ] *****
 
 
 
***** [ Folders ] *****
 
 
 
***** [ Files ] *****
 
 
 
***** [ DLL ] *****
 
 
 
***** [ WMI ] *****
 
 
 
***** [ Shortcuts ] *****
 
 
 
***** [ Scheduled Tasks ] *****
 
 
 
***** [ Registry ] *****
 
 
 
***** [ Web browsers ] *****
 
 
 
*************************
 
:: "Tracing" keys deleted
:: Winsock settings cleared
 
*************************
 
C:\AdwCleaner\AdwCleaner[C0].txt - [4829 Bytes] - [03/10/2016 16:56:02]
C:\AdwCleaner\AdwCleaner[C2].txt - [830 Bytes] - [04/10/2016 19:25:33]
C:\AdwCleaner\AdwCleaner[R0].txt - [7801 Bytes] - [25/11/2013 18:31:43]
C:\AdwCleaner\AdwCleaner[R1].txt - [3797 Bytes] - [26/11/2013 18:58:08]
C:\AdwCleaner\AdwCleaner[S0].txt - [7074 Bytes] - [25/11/2013 18:33:23]
C:\AdwCleaner\AdwCleaner[S1].txt - [1159 Bytes] - [18/12/2014 22:58:47]
C:\AdwCleaner\AdwCleaner[S2].txt - [4582 Bytes] - [03/10/2016 16:53:30]
C:\AdwCleaner\AdwCleaner[S3].txt - [1587 Bytes] - [04/10/2016 19:25:25]
 
########## EOF - C:\AdwCleaner\AdwCleaner[C2].txt - [1340 Bytes] ##########
 
 
CC cleaner Startup - Windows tab
 
 
Yes HKLM:Run Acer ePower Management Acer Incorporated All users C:\Program Files\Gateway\Gateway Power Management\ePowerTray.exe
Yes HKLM:Run Acronis Scheduler2 Service Acronis International GmbH All users "C:\Program Files (x86)\Common Files\Acronis\Schedule2\schedhlp.exe"
Yes HKLM:Run AcronisTibMounterMonitor Acronis International GmbH All users C:\Program Files (x86)\Common Files\Acronis\TibMounter\TibMounterMonitor.exe
Yes HKLM:Run Adobe Reader Speed Launcher Adobe Systems Incorporated All users "c:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
Yes HKLM:Run AmIcoSinglun64 AlcorMicro Co., Ltd. All users C:\Program Files (x86)\AmIcoSingLun\AmIcoSinglun64.exe
Yes HKLM:Run BackupManagerTray NewTech Infosystems, Inc. All users "C:\Program Files (x86)\NewTech Infosystems\Gateway MyBackup\BackupManagerTray.exe" -h -k
Yes HKLM:Run HotKeysCmds Intel Corporation All users C:\Windows\system32\hkcmd.exe
Yes HKLM:Run IgfxTray Intel Corporation All users C:\Windows\system32\igfxtray.exe
Yes HKLM:Run LManager Dritek System Inc. All users C:\Program Files (x86)\Launch Manager\LManager.exe
Yes HKLM:Run Logitech Download Assistant Microsoft Corporation All users C:\Windows\system32\rundll32.exe C:\Windows\System32\LogiLDA.dll,LogiFetch
Yes HKLM:Run Persistence Intel Corporation All users C:\Windows\system32\igfxpers.exe
Yes HKLM:Run PLFSetI SONIX TECHNOLOGY CO. , LTD All users C:\Windows\PLFSetI.exe
Yes HKLM:Run RtHDVCpl Realtek Semiconductor All users C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s
Yes HKLM:Run SunJavaUpdateSched Oracle Corporation All users "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
Yes HKLM:Run SynTPEnh Synaptics Incorporated All users %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe
Yes HKLM:Run TrueImageMonitor.exe Acronis International GmbH All users C:\Program Files (x86)\Acronis\TrueImageHome\TrueImageMonitor.exe
 
CC Cleaner - IE tab
 
Yes Extension Blog This Microsoft Corporation Basma C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
Yes Extension Messenger Companion (Ctrl+Shift+C) Microsoft Corporation Basma C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
Yes Extension OneNote Linked Notes Microsoft Corporation Basma C:\Program Files (x86)\Microsoft Office\Office15\ONBttnIELinkedNotes.dll
Yes Extension OneNote Linked Notes Microsoft Corporation Basma C:\Program Files\Microsoft Office\Office15\ONBttnIELinkedNotes.dll
Yes Extension Send to OneNote Microsoft Corporation Basma C:\Program Files (x86)\Microsoft Office\Office15\ONBttnIE.dll
Yes Extension Send to OneNote Microsoft Corporation Basma C:\Program Files\Microsoft Office\Office15\ONBttnIE.dll
No Extension Skype for Business Click to Call Microsoft Corporation Basma C:\Program Files (x86)\Microsoft Office\Office15\OCHelper.dll
No Extension Skype for Business Click to Call Microsoft Corporation Basma C:\Program Files\Microsoft Office\Office15\OCHelper.dll
No Helper Adobe PDF Link Helper Adobe Systems Incorporated Basma C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
Yes Helper Java™ Plug-In 2 SSV Helper Oracle Corporation Basma C:\Program Files (x86)\Java\jre1.8.0_101\bin\jp2ssv.dll
Yes Helper Java™ Plug-In SSV Helper Oracle Corporation Basma C:\Program Files (x86)\Java\jre1.8.0_101\bin\ssv.dll
Yes Helper Microsoft SkyDrive Pro Browser Helper Microsoft Corporation Basma C:\PROGRA~2\MICROS~4\Office15\GROOVEEX.DLL
Yes Helper Microsoft SkyDrive Pro Browser Helper Microsoft Corporation Basma C:\PROGRA~1\MICROS~2\Office15\GROOVEEX.DLL
No Helper Office Document Cache Handler Microsoft Corporation Basma C:\PROGRA~2\MICROS~4\Office15\URLREDIR.DLL
No Helper Office Document Cache Handler Microsoft Corporation Basma C:\PROGRA~1\MICROS~2\Office15\URLREDIR.DLL
No Helper RealPlayer Download and Record Plugin for Internet Explorer RealPlayer Basma C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
No Helper Skype for Business Browser Helper Microsoft Corporation Basma C:\Program Files (x86)\Microsoft Office\Office15\OCHelper.dll
No Helper Skype for Business Browser Helper Microsoft Corporation Basma C:\Program Files\Microsoft Office\Office15\OCHelper.dll
No Helper Windows Live ID Sign-in Helper Microsoft Corp. Basma C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
No Helper Windows Live ID Sign-in Helper Microsoft Corp. Basma C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
No Helper Windows Live Messenger Companion Helper Microsoft Corporation Basma C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
 
 
CC Cleaner - chrome - blank
 
CC Cleaner - Scheduled tasks
 
Yes Task GoogleUpdateTaskMachineCore1d12f10696ebaa9 Google Inc. All users C:\Program Files (x86)\Google\Update\GoogleUpdate.exe /c
Yes Task GoogleUpdateTaskMachineUA1d12f1069bb2e17 Google Inc. All users C:\Program Files (x86)\Google\Update\GoogleUpdate.exe /ua /installsource scheduler
 
 
CC Cleaner - list of programs
 
7-Zip 9.20 (x64 edition) Igor Pavlov 24/12/2013 4.53 MB 9.20.00.0 All users
Acrobat.com Adobe Systems Incorporated 18/09/2010 1.60 MB 1.6.65 All users
Acronis True Image Acronis 02/10/2016 682 MB 19.0.6571 All users
Active@ File Recovery Enterprise 8 LSoft Technologies Inc 29/12/2011 8.2 All users
Adobe AIR Adobe Systems Inc. 18/09/2010 1.5.0.7220 All users
Adobe Flash Player 19 NPAPI Adobe Systems Incorporated 21/09/2015 17.9 MB 19.0.0.185 All users
Adobe Flash Player 22 ActiveX Adobe Systems Incorporated 11/09/2016 18.6 MB 22.0.0.210 All users
Adobe Reader 9.5.5 MUI Adobe Systems Incorporated 13/06/2013 656 MB 9.5.5 All users
Alcor Micro USB Card Reader Alcor Micro Corp. 18/09/2010 2.86 MB 1.4.17.35005 All users
Broadcom Gigabit NetLink Controller Broadcom Corporation 02/12/2013 368 KB 12.33.03 All users
CCleaner Piriform 29/04/2014 4.12 All users
ESET Online Scanner v3 03/10/2016 All users
FileFinder Webitar Production Inc. 02/10/2016 1.0.1 All users
FreeTelly ${COMPANY} 28/07/2016 Basma
Gateway InfoCentre Gateway Incorporated 16/12/2010 3.02.3000 All users
Gateway MyBackup NewTech Infosystems 18/09/2010 25.1 MB 2.0.0.68 All users
Gateway Power Management Gateway Incorporated 16/12/2010 4.05.3007 All users
Gateway Recovery Management Gateway Incorporated 18/09/2010 4.05.3013 All users
Gateway Registration Gateway Incorporated 16/12/2010 1.03.3003 All users
Google Chrome Google Inc. 20/07/2014 53.0.2785.143 All users
HDAUDIO Soft Data Fax Modem with SmartCP Conexant Systems 16/12/2010 7.80.4.55 All users
Identity Card Gateway Incorporated 16/12/2010 1.00.3003 All users
Intel® Graphics Media Accelerator Driver Intel Corporation 18/11/2013 8.15.10.2040 All users
Intel® Management Engine Components Intel Corporation 18/11/2013 6.0.0.1179 All users
Intel® Rapid Storage Technology Intel Corporation 18/11/2013 9.6.0.1014 All users
Java 8 Update 101 Oracle Corporation 19/07/2016 93.2 MB 8.0.1010.13 All users
Kodi XBMC-Foundation 20/03/2016 Basma
Launch Manager Gateway 16/12/2010 3.0.05 All users
Malwarebytes Anti-Malware version 2.2.1.1043 Malwarebytes 02/10/2016 66.8 MB 2.2.1.1043 All users
Microsoft .NET Framework 4.6.1 Microsoft Corporation 10/02/2016 38.8 MB 4.6.01055 All users
Microsoft Office File Validation Add-In Microsoft Corporation 15/06/2016 10.9 MB 14.0.5130.5003 All users
Microsoft Office Professional Plus 2013 Microsoft Corporation 04/02/2016 15.0.4569.1506 All users
Microsoft Silverlight Microsoft Corporation 26/09/2016 696 MB 5.1.50709.0 All users
Microsoft SQL Server 2005 Compact Edition [ENU] Microsoft Corporation 06/03/2011 1.72 MB 3.1.0000 All users
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 Microsoft Corporation 24/01/2012 252 KB 8.0.50727.4053 All users
Microsoft Visual C++ 2005 Redistributable Microsoft Corporation 08/07/2011 300 KB 8.0.61001 All users
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 Microsoft Corporation 18/09/2010 788 KB 9.0.30729.4148 All users
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 Microsoft Corporation 09/07/2011 788 KB 9.0.30729.6161 All users
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 Microsoft Corporation 18/09/2010 240 KB 9.0.30729 All users
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 Microsoft Corporation 18/09/2010 596 KB 9.0.30729.4148 All users
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 Microsoft Corporation 09/07/2011 600 KB 9.0.30729.6161 All users
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 Microsoft Corporation 07/02/2016 13.8 MB 10.0.40219 All users
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 Microsoft Corporation 28/07/2016 12.2 MB 10.0.40219 All users
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 Microsoft Corporation 28/07/2016 17.1 MB 12.0.30501.0 All users
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) Microsoft Corporation 07/02/2016 10.0.50903 All users
MSXML 4.0 SP2 (KB954430) Microsoft Corporation 12/03/2011 1.27 MB 4.20.9870.0 All users
MSXML 4.0 SP2 (KB973688) Microsoft Corporation 12/03/2011 1.33 MB 4.20.9876.0 All users
Nero 9 Essentials Nero AG 18/09/2010 All users
PeerBlock 1.2 (r693) PeerBlock, LLC 14/02/2014 3.57 MB 1.2.0.693 All users
Realtek High Definition Audio Driver Realtek Semiconductor Corp. 16/12/2010 6.0.1.5969 All users
Recuva Piriform 29/12/2011 1.42 All users
Samsung Kies3 Samsung Electronics Co., Ltd. 26/06/2016 89.0 MB 3.2.16044.2 All users
Samsung USB Driver for Mobile Phones Samsung Electronics Co., Ltd. 26/06/2016 29.4 MB 1.5.59.0 All users
Synaptics Pointing Device Driver Synaptics Incorporated 16/12/2010 14.0.6.0 All users
TP-LINK TL-WN721N_TL-WN722N Driver TP-LINK 28/10/2014 1.3.1 All users
Universal Adb Driver ClockworkMod 14/06/2015 16.9 MB 1.0.0 Basma
Video Web Camera SuYin 16/12/2010 0.5.37.3 All users
Visual Studio 2008 x64 Redistributables AVG Technologies 29/04/2011 8.14 MB 10.0.0.2 All users
Visual Studio 2010 x64 Redistributables AVG Technologies 27/09/2012 12.4 MB 13.0.0.1 All users
Visual Studio 2012 x64 Redistributables AVG Technologies 28/12/2013 12.9 MB 14.0.0.1 All users
Visual Studio 2012 x86 Redistributables AVG Technologies CZ, s.r.o. 28/12/2013 10.5 MB 14.0.0.1 All users
VLC media player VideoLAN 25/06/2015 2.2.1 All users
Web Update Wizard (Redistributable) 4.0 PowerProgrammer 09/12/2013 4.0 All users
Welcome Center Gateway Incorporated 16/12/2010 1.02.3004 All users
Windows Live Essentials Microsoft Corporation 16/07/2012 15.4.3555.0308 All users
Windows Live Mesh ActiveX Control for Remote Connections Microsoft Corporation 01/04/2011 5.57 MB 15.4.5722.2 All users
Windows Live Sync Microsoft Corporation 06/03/2011 2.78 MB 14.0.8117.416 All users
WinISO WinISO Computing Inc. 04/02/2016 25.1 MB 6.4.0.5170 All users
WinRAR 4.00 (64-bit) win.rar GmbH 07/04/2011 4.00.0 All users
µTorrent BitTorrent Inc. 14/09/2015 3.4.4.40911 Basma
 
 
 
 


#6 buddy215

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Posted 04 October 2016 - 08:09 PM

I don't see anything that would cause the adware in those lists.

 

I suggest you do a clean uninstall of Google Chrome...that means deleting your Chrome profile as well. You can use Download Revo Uninstaller Freeware

to uninstall. You may want to backup your bookmarks before uninstalling as they will be deleted during uninstall of Chrome.

 

Using uTorrent to download free stuff...videos, music, software, etc. is very risky. May be illegal, too.

 

Adobe programs are risky when they are not updated to the latest.

Suggest you update or uninstall these programs:

Acrobat.com Adobe Systems Incorporated 18/09/2010 1.60 MB 1.6.65 All users

Adobe AIR Adobe Systems Inc. 18/09/2010 1.5.0.7220 All users

Adobe Flash Player 19 NPAPI Adobe Systems Incorporated 21/09/2015 17.9 MB 19.0.0.185 All users

Adobe Reader 9.5.5 MUI Adobe Systems Incorporated 13/06/2013 656 MB 9.5.5 All users

ESET Online Scanner v3 03/10/2016 All users

 

If reinstalling Chrome after uninstalling the problem still exists then you will need to start a new topic in the Malware Removal Forum using the 

instructions below.

 

Please follow the instructions in the Malware Removal and Log Section Preparation Guide starting at Step 6.

  • If you cannot complete a step, then skip it and continue with the next.
  • In Step 6 there are instructions for downloading and running FRST which will create two logs.

When you have done that, post your logs in the Virus, Trojan, Spyware, and Malware Removal Logs forum, NOT here, for assistance by the Malware Response Team.

Start a new topic, give it a relevant title and post your log(s) along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. If you cannot produce any of the required logs...start the new topic anyway. Explain that you followed the Prep. Guide, were unable to create the logs, and describe what happened when you tried to create them. A member of the Malware Removal Team will walk you through, step by step, on how to clean your computer.

After doing this, please reply back in this thread with a link to the new topic so we can close this one.

 

DO NOT bump your new topic. Wait for a response from one of the Team Members.


“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#7 super goku

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Posted 04 October 2016 - 08:27 PM

Buddy215, I have the exact same problem on a different computer, can I post directly on the forum for the other computer?



#8 buddy215

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Posted 04 October 2016 - 09:26 PM

Yes, you can. I suggest you do one at a time....not start two topics at the same time. That will avoid confusion.


“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#9 super goku

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Posted 04 October 2016 - 09:28 PM

Hello Buddy215

 

I have created a post in the section you requested. However, chrome kept processing the post and I thought it was not going through and so it was posted 5 times. As well, i noticed that the Addition.txt does not appear anywhere in those posts even though i did upload it.

 

http://www.bleepingcomputer.com/forums/t/628604/loadstartnet-and-internet-browser-keeps-being-redirected/

 

http://www.bleepingcomputer.com/forums/t/628605/loadstartnet-and-internet-browser-keeps-being-redirected/

 

http://www.bleepingcomputer.com/forums/t/628606/loadstartnet-and-internet-browser-keeps-being-redirected/

 

http://www.bleepingcomputer.com/forums/t/628607/loadstartnet-and-internet-browser-keeps-being-redirected/

 

http://www.bleepingcomputer.com/forums/t/628608/loadstartnet-and-internet-browser-keeps-being-redirected/



#10 super goku

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Posted 04 October 2016 - 09:31 PM

Actually my mistake. In some posts the "addition.txt" is attached.
 
I cannot delete posts, if you are able to delete some, could you please keep the following link
 
http://www.bleepingcomputer.com/forums/t/628608/loadstartnet-and-internet-browser-keeps-being-redirected/

#11 Animal

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Posted 04 October 2016 - 09:45 PM

Hello,

Now that you have posted a log at the above link: you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

To avoid confusion, I am closing this topic. Good luck with your log. I also deleted all the duplicates as well.

The Internet is so big, so powerful and pointless that for some people it is a complete substitute for life.
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