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Can't Select what is Displayed


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7 replies to this topic

#1 soyeso

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Posted 02 October 2016 - 05:38 PM

If we are looking at the screen with various icons, whichever I select and click to open, the computer will always open the lowest icon on the right side.

If we are looking at a list, only the last item in the list can be opened.

Any ideas what might be going on?

This situation stopped for a few weeks, but then began again.

It might not be a Win 7 issue at all. Maybe the motherboard???


Edited by soyeso, 02 October 2016 - 05:39 PM.


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#2 hamluis

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Posted 02 October 2016 - 06:00 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy taking care to post the link of the snapshot in your next post.

   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.

    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
 
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course): p22004369.gif

     Now, at the top, click File > Publish Snapshot. You will see the following prompt:

p22004371.gif

     Click Yes > then Copy to Clipboard

p22004372.gif

Now, once you are back in the forum topic you are posting in, click the p22004370.gif button. Right-click in the empty space of the Reply box and click Paste. Then, click Add Reply below the Reply box.

 

Louis



#3 dc3

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Posted 03 October 2016 - 02:08 PM

Rebuild the Icon Cache.

 

The icon cache is a hidden file so you will need to do the following.

 

Open the Control Panel, select Folder Options.

 

Click on View, click on the radio button for Show hidden files, folders, and drives.

 

 

Open the Startup menu and select Computer.

 

Navigate to C: drive\Users\username\AppData\Local folder and then delete IconCache.db file.

 

Restart the computer to finish rebuilding the icon cache.


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#4 soyeso

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Posted 03 October 2016 - 02:51 PM

@Hamluis...the downloading of the suggested programs will have to wait until later in the week due to bandwidth constraints.

Thanks

 

@Arachibutyrophobia. I tried what you said. It was difficult due to inability to navigate except on toolbar.

Almost anywhere I try to navigate, the computer highlights and chooses the last item (not just icons).

At any rate, I did it, but the same situation.

 

I forgot to mention that I had someone reload Win7. After that the machine worked for a week or so, then reverted to this situation.

Can it be a MB issue?


Edited by soyeso, 03 October 2016 - 02:54 PM.


#5 soyeso

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Posted 06 October 2016 - 11:29 AM

Interesting. I tried to set up a new network connection, but could not navigate due to this issue.

In desperation I took out an old tool, my fist...

I tapped all around the laptop, and bingo, it started to work. I am not sure what that means, but I guess an installation issue of a different MB.

Guess that means I have to get someone to open it and see what is going on.

Thanks to all for suggestions...



#6 dc3

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Posted 06 October 2016 - 11:48 AM

I forgot to mention that I had someone reload Win7. After that the machine worked for a week or so, then reverted to this situation.

Can it be a MB issue?

I would be more inclined to suspect the hdd.

 

Can you boot into Safe Mode and have it function normally?


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#7 soyeso

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Posted 06 October 2016 - 11:51 AM

I'll try when it is malfunctioning. Right now, since I tapped it, it is functioning normally.



#8 dc3

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Posted 06 October 2016 - 01:06 PM

Interesting. I tried to set up a new network connection, but could not navigate due to this issue.

In desperation I took out an old tool, my fist...

I tapped all around the laptop, and bingo, it started to work. I am not sure what that means, but I guess an installation issue of a different MB.

Guess that means I have to get someone to open it and see what is going on.

Thanks to all for suggestions...

Having qualified tech open it up and checking your connections sounds like a good idea.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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