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Hi i have been crashing whenever i play csgo.

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3 replies to this topic

#1 Jacc


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Posted 02 October 2016 - 01:01 PM

Hi guys.

Recently whenever i play csgo my computer just crashes and reboots itself instantly.

Hoping to get some help here.


Crash report from reliability monitor:


Problem Event Name: APPCRASH
Application Name: csgo.exe
Application Version:
Application Timestamp: 57cf542e
Fault Module Name: tier0.dll
Fault Module Version:
Fault Module Timestamp: 57cf53cf
Exception Code: c0000005
Exception Offset: 000093c4
OS Version: 6.1.7601.
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
There isnt another error in my event viewer / reliability monitor so im guessing this is it.
any help would be appreciated.
Computer specs:
Windows 7 Home Premium
Intel® Core™ i5-4460
NVIDIA GeForce GTX 970
Hard Disk only half full. (599GB / 931GB)


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#2 hamluis



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Posted 02 October 2016 - 01:07 PM

How to receive help diagnosing Blue Screens and Windows crashes - http://www.bleepingcomputer.com/forums/topic176011.html



#3 usasma


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Posted 03 October 2016 - 04:50 AM

Even though this isn't a BSOD, please follow hamluis' suggestion

Also, please do this:


Please do the following:
- open Event Viewer (run eventvwr.msc from the "Run" dialog)
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on the "Administrative Events" heading
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).

FYI - If we're looking for Event ID 41 errors (unexplained shutdowns), there's more info on that here:  http://support.microsoft.com/kb/2028504

While waiting for a reply, please monitor your temps with this free utility: 

SpeedFan v. 4.5.1 and later (free from here:  http://www.almico.com/sfdownload.php ) can log temperatures in a CSV file:
You may not need to log temps.  If uncertain, please ask.

To make it work (log the temps to a file) you have to do BOTH of the below:

1. Enable logging in general: Configure...Log...check "Enabled" then click on OK to save.

2. Enable logging for specific checks: Configure...Temperatures..left click on each sensor, then click on "Logged" at the bottom of the Window (for our purposes we want them all) then once you've selected "Logged" for all sensors, then click on OK to save.

The log will be located at C:\Program Files (x86)\SpeedFan

Naming: log files are named SFLogYYYYMMDD.csv, where YYYY is the year (four digits), MM is the month (2 digits, zero padded) and DD is the day (2 digits, zero padded). If a file already exists by that name, the file that already exists is renamed according to the following naming scheme: SFLogYYYYMMDD-CCCC.csv, where CCCC is a increasing number. The new file is then created with the standard file name scheme.

Notes: whenever you change the options related with logging, SpeedFan starts a new log file.

NOTE:You may want to turn logging off when we're done - as I don't know it's impact on performance or on the system.


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#4 technonymous


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Posted 03 October 2016 - 06:54 AM

It's a corrupt dll file or it's a old one. Others had same issue. Apparently the fix was to delete everything in the bin file or just that dll.


I am not 100% sure I think it's something like...



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