Posted 30 September 2016 - 12:12 PM
I can't find a way to disable that in the documentation either. If the Xfinity app is only used for getting your email and not used for any other features. I would lose the Xfinity app and configure a stand alone email app to retrieve, view and manage email.
Also the xfinity support site has chat support to ask them directly if you need more help.
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