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BSOD crashes


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#1 Tomtiler

Tomtiler

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Posted 28 September 2016 - 10:31 AM

Hi, have been having problems for a while and I thought my HDD was on the way out (it still might be) but wondered if you could diagnose my BSOD problems and crashes for me. I am pretty dumb when it comes to this malarkey so please be gentle with me.

Many thanks.

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#2 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


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Posted 29 September 2016 - 05:12 AM

Just work your way through my analysis - line-by-line.
If you reach a point that you don't understand, just ask about it.  We'll be glad to explain.

 

Although you appear to have a reasonable number of Windows Update hotfixes for this version of your OS, please double check for any new Windows Updates.  It only takes one update to cause a problem, so it's essential that you have all of them.  The actual number is not important.  Rather it's important that you checked manually, installed any available updates, and didn't experience any errors when checking or updating.
 

Several of the memory dumps point to a problem with your hard drive.

Please run these free hardware diagnostics:  http://www.carrona.org/hwdiag.html

Please start with the hard drive diagnostics, but complete all of them and let us know the results.

 

Analysis:The following is for information purposes only. The following information contains the relevant information from the blue screen analysis:
**************************Wed Sep 28 10:42:27.449 2016 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\092816-17300-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: 7601.23539.amd64fre.win7sp1_ldr.160902-0600
System Uptime:0 days 0:00:58.355
Probably caused by :ntkrnlmp.exe ( nt!PspCatchCriticalBreak+92 )
BugCheck F4, {3, fffffa800d9d7b10, fffffa800d9d7df0, fffff800033cb9c0}
BugCheck Info: CRITICAL_OBJECT_TERMINATION (f4)
Arguments:
Arg1: 0000000000000003, Process
Arg2: fffffa800d9d7b10, Terminating object
Arg3: fffffa800d9d7df0, Process image file name
Arg4: fffff800033cb9c0, Explanatory message (ascii)
PROCESS_NAME:  csrss.exe
BUGCHECK_STR:  0xF4
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
FAILURE_BUCKET_ID: X64_0xF4_csrss.exe_BUGCHECK_CRITICAL_PROCESS_eceab50_nt!PspCatchCriticalBreak+92
CPUID:        "Intel® Core™ i5-3570K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: 3467
  BIOS Version                  2501
  BIOS Release Date             07/21/2014
  Manufacturer                  System manufacturer
  Baseboard Manufacturer        ASUSTeK COMPUTER INC.
  Product Name                  System Product Name
  Baseboard Product             P8Z77-V LX
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Sep 28 10:38:43.116 2016 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\092816-16972-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: 7601.23539.amd64fre.win7sp1_ldr.160902-0600
System Uptime:0 days 0:02:03.006
Probably caused by :ntkrnlmp.exe ( nt!PspCatchCriticalBreak+92 )
BugCheck F4, {3, fffffa800c7158f0, fffffa800c715bd0, fffff8000277f9c0}
BugCheck Info: CRITICAL_OBJECT_TERMINATION (f4)
Arguments:
Arg1: 0000000000000003, Process
Arg2: fffffa800c7158f0, Terminating object
Arg3: fffffa800c715bd0, Process image file name
Arg4: fffff8000277f9c0, Explanatory message (ascii)
PROCESS_NAME:  wininit.exe
BUGCHECK_STR:  0xF4
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
FAILURE_BUCKET_ID: X64_0xF4_wininit.exe_BUGCHECK_CRITICAL_PROCESS_c6eab50_nt!PspCatchCriticalBreak+92
CPUID:        "Intel® Core™ i5-3570K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: 3467
  BIOS Version                  2501
  BIOS Release Date             07/21/2014
  Manufacturer                  System manufacturer
  Baseboard Manufacturer        ASUSTeK COMPUTER INC.
  Product Name                  System Product Name
  Baseboard Product             P8Z77-V LX
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Sep 28 10:36:14.408 2016 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\092816-19936-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: 7601.23539.amd64fre.win7sp1_ldr.160902-0600
System Uptime:0 days 0:08:05.314
Probably caused by :wininit.exe
BugCheck F4, {3, fffffa800ed11b10, fffffa800ed11df0, fffff800033d79c0}
BugCheck Info: CRITICAL_OBJECT_TERMINATION (f4)
Arguments:
Arg1: 0000000000000003, Process
Arg2: fffffa800ed11b10, Terminating object
Arg3: fffffa800ed11df0, Process image file name
Arg4: fffff800033d79c0, Explanatory message (ascii)
PROCESS_NAME:  wininit.exe
BUGCHECK_STR:  0xF4
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
FAILURE_BUCKET_ID: X64_0xF4_wininit.exe_BUGCHECK_CRITICAL_PROCESS_TERMINATED_BY_svchost.exe_f167430
CPUID:        "Intel® Core™ i5-3570K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: 3467
  BIOS Version                  2501
  BIOS Release Date             07/21/2014
  Manufacturer                  System manufacturer
  Baseboard Manufacturer        ASUSTeK COMPUTER INC.
  Product Name                  System Product Name
  Baseboard Product             P8Z77-V LX
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
The rest of the memory dump summaries are hidden in the Spoiler tag below.  Click on "Show" to reveal them.

Spoiler




3rd Party Drivers:The following is for information purposes only. My recommendations were given above. The drivers that follow belong to software or devices that were not developed by Microsoft.  You can find links to the driver information and where to update the drivers in the section after the code box:

**************************Wed Sep 28 10:42:27.449 2016 (UTC - 4:00)**************************
intelppm.sys                Mon Jul 13 19:19:25 2009 (4A5BC0FD)
amdxata.sys                 Fri Mar 19 12:18:18 2010 (4BA3A3CA)
HECIx64.sys                 Mon Dec 17 14:32:21 2012 (50CF7345)
iusb3hub.sys                Tue Sep 17 10:44:18 2013 (52386AC2)
iusb3xhc.sys                Tue Sep 17 10:44:21 2013 (52386AC5)
iusb3hcs.sys                Tue Sep 17 10:46:13 2013 (52386B35)
Rt64win7.sys                Thu Jan 15 01:06:44 2015 (54B758F4)
RTKVHD64.sys                Thu Jun 18 06:45:05 2015 (5582A131)
ddkmdldr.sys                Tue Sep  8 19:13:12 2015 (55EF6B88)
ddkmd.sys                   Tue Sep  8 19:13:16 2015 (55EF6B8C)
atikmpag.sys                Tue Sep 29 21:46:04 2015 (560B3EDC)
atikmdag.sys                Tue Sep 29 23:10:45 2015 (560B52B5)
MpFilter.sys                Fri Oct 30 02:29:35 2015 (56330E4F)
AtihdW76.sys                Wed Feb 24 13:28:17 2016 (56CDF641)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Sep 12 20:31:12.038 2016 (UTC - 4:00)**************************
ssudbus.sys                 Mon Jul  4 04:57:46 2016 (577A250A)
ssudmdm.sys                 Mon Jul  4 04:57:51 2016 (577A250F)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Aug  3 09:54:35.825 2016 (UTC - 4:00)**************************
AtihdW76.sys                Wed Aug 12 11:46:58 2015 (55CB6A72)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Feb 18 03:51:14.406 2016 (UTC - 4:00)**************************
MpFilter.sys                Thu Feb 26 19:21:20 2015 (54EFB880)


http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
http://www.carrona.org/drivers/driver.php?id=iusb3hub.sys
http://www.carrona.org/drivers/driver.php?id=iusb3xhc.sys
http://www.carrona.org/drivers/driver.php?id=iusb3hcs.sys
http://www.carrona.org/drivers/driver.php?id=Rt64win7.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=ddkmdldr.sys
http://www.carrona.org/drivers/driver.php?id=ddkmd.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
http://www.carrona.org/drivers/driver.php?id=MpFilter.sys
http://www.carrona.org/drivers/driver.php?id=AtihdW76.sys
http://www.carrona.org/drivers/driver.php?id=ssudbus.sys
http://www.carrona.org/drivers/driver.php?id=ssudmdm.sys
http://www.carrona.org/drivers/driver.php?id=AtihdW76.sys
http://www.carrona.org/drivers/driver.php?id=MpFilter.sys
 
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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