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Intermittent BSoDs, Won't Shutdown, Poor Performance


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5 replies to this topic

#1 Makaiton

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Posted 27 September 2016 - 03:57 PM

· Windows 20
· x64 ?
· Windows XP
· Full Retail Version
· Approximately 10 years
· Current OS is less than a year.

· CPI--amd athlon II x4 630
· GTX 960
·
BIOSTAR TA790GXB3 AM3 AMD 790GX ATX AMD

· Power Supply - brand & wattage (skip if laptop)

· System Manufacturer--?
· Exact model number (if laptop, check label on bottom)--Also unsure of this.

· Desktop

Attempted to collect PERFMON file, but just hangs (left it hanging for five minutes) without producing a file, saying "Collecting information for 60 seconds..."

 


All good things should be free. Unfortunately, the opposite statement is what holds true most often.

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#2 usasma

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Posted 27 September 2016 - 04:52 PM

Please run this report collecting tool so that we can provide a complete analysis: (from the pinned topic at the top of the forum)   http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/
NOTE:  On problem systems it can take up to 20 minutes for the log files to complete.  Please be patient and let it run.
FYI - I don't often use the Perfmon report, so if it doesn't work please just let me know.

If you still have problems with it running, there's an alternate tool here (direct download link):  https://github.com/blueelvis/BSOD-Inspector/releases/download/1.0.5/BSODInspector-1.0.5.exe

NOTE:
Please zip up the (.ZIP) files - do not use .RAR or other compression utilities. 
.ZIP is the type file that can be uploaded to the forums.

 


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#3 Makaiton

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Posted 27 September 2016 - 05:40 PM

Sorry, I thought I had attached this file; looks like I overlooked it in my panic to get the Perfmon Report.

Attached Files


Edited by Makaiton, 27 September 2016 - 05:49 PM.

All good things should be free. Unfortunately, the opposite statement is what holds true most often.

#4 usasma

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Posted 29 September 2016 - 05:20 AM

No memory dumps in the uploaded reports

No dumps listed in the KernelDumpList.txt report

No BSOD events in the WER section of the MSINFO32 report.

If using a disk cleaner (such as CCleaner) please stop while we're troubleshooting.

Missing BSOD reports are usually due to the BSOD occurring early in the boot process, or due to hardware problems.

Please start with these free hardware diagnostics:  http://www.carrona.org/hwdiag.html

Please finishe all of the diagnostics and let us know the results.

 

Your UEFI/BIOS (version 080014) dates from 2009.  Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system.  If you are able to install the update through Windows (without booting from an external drive), then go ahead and update it.  WARNING - if the computer might shut down during this procedure, please don't do it, as this may physically damage the computer and prevent it from booting.
FYI - W8 and W10 communicate more with the UEFI/BIOS than previous versions of Windows, so it's important to ensure that the UEFI/BIOS is kept up to date (and that outdated UEFI/BIOS' may be the cause of some compatibility issues).
This is a very old BIOS and I would be concerned about it's compatibility with W10.

 


 


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#5 Makaiton

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Posted 30 September 2016 - 08:31 AM

Had a BSod this morning; ran Sysnative again. Have attached the file.

I've looked for an update to my BIOS, but was unable to find one. The only thing I found while searching for it was malware. :axe:

 

Tried doing the Memory diagnostic via USB, but it didn't work (maybe I just don't understand how to use it). I haven't owned any blank DVDs (or used my disk drive) in years, so I will be getting those today to run the diagnostics.

Attached Files


Edited by Makaiton, 30 September 2016 - 11:53 AM.

All good things should be free. Unfortunately, the opposite statement is what holds true most often.

#6 usasma

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Posted 30 September 2016 - 11:46 AM

Sorry, but I can't see the attachment.

 

Try Memtest86 from here:  http://www.memtest86.com

This one works with UEFI (86+ doesn't)


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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