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Windows 10 won't sleep


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#1 GaryS1964

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Posted 27 September 2016 - 02:17 PM

Since the last Windows 10 update my PC refuses to sleep. I attempt to put it into sleep and as soon as it shuts down a second or two later it starts up again. At first I thought maybe I was bumping the keyboard/mouse tray as I was getting up but I made sure I didn't touch anything and it still won't sleep. Any suggestions?



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#2 usasma

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Posted 27 September 2016 - 04:49 PM

Try this:
1.  Get ALL available Windows Updates.  It may take several trips to get them all
2.  Get ALL available, W10 compatible updates for your system from the manufacturer's website (to include BIOS/UEFI).
3.  Get ALL available, W1o compatible updates for the programs and any additional hardware installed on your computer from the developer's website

I suspect that this behavior is actually a BSOD - but you're not able to see the BSOD (this is relatively common with sleep/hibernate restarting issues).

Please run this report collecting tool so that we can provide a complete analysis: (from the pinned topic at the top of the forum)   http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/
FYI - I don't often use the Perfmon report, so if it doesn't work please just let me know.
NOTE:  On problem systems it can take up to 20 minutes for the log files to complete.  Please be patient and let it run.

If you still have problems with it running, there's an alternate tool here (direct download link):  https://github.com/blueelvis/BSOD-Inspector/releases/download/1.0.5/BSODInspector-1.0.5.exe

NOTE:
Please zip up the (.ZIP) files - do not use .RAR or other compression utilities. 
.ZIP is the type file that can be uploaded to the forums.

 


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#3 FreeBooter

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Posted 27 September 2016 - 06:37 PM

Please follow Usasma suggestion also lets found out what woke up your computer from sleep mode. Follow the instructions at below link to find out what is waking up your computer.
 
"Find Out What Woke Up Your Computer"
https://www.dost-tech.com/viewtopic.php?f=10&t=94


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#4 GaryS1964

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Posted 29 September 2016 - 10:34 PM

Well it's sleeping fine now. Maybe there was some task running in the background that just wouldn't allow the computer to sleep. I don't know why Windows doesn't just tell you something is going on and it will go to sleep when it's done. It's kind of like when you try to delete a file and Windows won't saying it is open in some program only Windows doesn't tell you what program it is so you can shut it down. But I think that is often BS because I have shut down all the programs that could possibly be using that file and still get the error.

 

Thanks for the advice.



#5 FreeBooter

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Posted 29 September 2016 - 11:05 PM

You are very welcome!

When you place your computer into sleep power state some components remain powered so the computer can wake from input from the keyboard, LAN, or a USB device. Also schedule task can wake computer from sleep power mode state that is why i have ask you to check my tutorials to find out what is waking the computer. Next time if this issue happens follow my instructions at my tutorial to found out what has wake the computer and disable that device or program.


Edited by FreeBooter, 29 September 2016 - 11:06 PM.

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