I have Western Digital External HDD (2 TB - Green) that seems to have stopped working.
It was working perfectly before i went to bed, but not the next morning. I know that windows 10 did install updates in the last few days, however, i am not sure if this caused the problem or not. My dropbox subscription also downgraded from business to standard as well, and dropbox was linked to this drive.
In windows the WD external HDD no longer shows up in explorer, however, it is visible in virtual disk manager
Windows VDM says that the disk isnt initialised, but when i attempt to initialise the disk is says cannot be initialised due to a "fatal hardware error".
I have checked the drive and the heads are not stuck. I can hear the disk spin up and the usual initial clicking noise that mechanical drives make when first powered up. I have also visually checked to make sure heads are not stuck on the platters and all is ok. The top platter doesnt appear to have any surface damage that i can see and heads seem to move ok.
I have removed the external drive from its case, separated the UBS connector circuit board from the drive and manually installed it directly to 2 different computer motherboards, as well as connecting it via USB to laptop...all with same results (ie cannot initialise the disk due to a fatal hardware error)
I have tried accessing the disk from the cmd line and it isnt listed
disk is generally visible from the bios, although this seems to be a bit hit and miss at times.
the drive is less than a year old (limited warranty runs out in late 2017)...although now i have had the disk apart the warranty is obviously voided. I am not interested in the warranty anyway, the data is most important (not the $170 drive)
Limited warranty doesnt cover data loss and i have been quoted between $600 and $1500 AUD to recover the data on the drive by a WD approved data recovery specialist here in sydney Australia.
So...here goes the question
My priority is the data, but i dont really have the money to send it to a specialist.
I am thinking of simply purchasing another identical drive (considering this one is obviously stuffed and needs replacing anyway), ensuring that the purchased replacement has same firmware as the one that is stuffed (WD ver 1050), and swapping the two platters from my bad drive into the new one, and attempting to copy the data from it.
seen quite a few youtube videos and this seems like a very good option.
has anyone else successfully done this?