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Laptop booting up/running extremely slow


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#1 lyssa615

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Posted 26 September 2016 - 03:17 PM

I have a Lenovo G50; it's about 2 years old. My son uses it strictly to watch YouTube videos. All of a sudden it started running VERY slowly and freezing up. I ran a number of different anti-virus/malware programs (nothing came up at all) and finally did a reinstall of Windows. However, it's still running extremely slow and takes 15 minutes just to boot up. Does this sound like a hard drive problem? Any suggestions on what I can try next? I haven't gotten any error messages either - it's just very slow and lags/freezes. 



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#2 usasma

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Posted 26 September 2016 - 06:46 PM

Start by running these free hardware diagnostics:  http://www.carrona.org/hwdiag.html

Begin with the hard drive diagnostics, but complete all of the tests and let us know the results.

 

Beyond that, Let's try looking at these 2 sets of reports:

Report Set #1)  Please run this report collecting tool (even though you may not be experiencing BSOD's) so that we can provide a complete analysis: (from the pinned topic at the top of the forum)   http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/
FYI - I don't often use the Perfmon report, so if it doesn't work please just let me know.

NOTE:
Please zip up the (.ZIP) files - do not use .RAR or other compression utilities. 
.ZIP is the type file that can be uploaded to the forums.

Report Set #2)  Please do the following:
- open Event Viewer (run eventvwr.msc from the "Run" dialog)
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on the "Administrative Events" heading
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).

FYI - If we're looking for Event ID 41 errors (unexplained shutdowns), there's more info on that here:  http://support.microsoft.com/kb/2028504

While waiting for a reply, please monitor your temps with this free utility:  [quote]SpeedFan v. 4.5.1 and later (free from here:  http://www.almico.com/sfdownload.php ) can log temperatures in a CSV file:
You may not need to log temps - if uncertain, please ask.


 
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