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BSOD error when browsing online


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9 replies to this topic

#1 sh-adin86

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Posted 26 September 2016 - 02:53 PM

Hi, I installed a retail version of windows 7 ultimate 64 bit on my desktop hard drive about a year ago and it's a dual boot with windows 10. But about the same time that installed the windows I get frequent BSOD errors about every day that I logon to windows. So I really don't know what causes these errors. I pasted my dump files for reference. Please help me if you know what's wrong, thank you..

 

Hers is a summary of my BSOD error:

The computer has rebooted from a bugcheck.  The bugcheck was: 0x00000116 (0xfffffa800944f010, 0xfffff8800401a1a0, 0xffffffffc0000001, 0x0000000000000003). A dump was saved in: G:\Windows\MEMORY.DMP. Report Id: 092616-20872-01.

 

The following boot-start or system-start driver(s) failed to load:
discache
MpFilter
spldr
Wanarpv6

 

The Computer Browser service depends on the Server service which failed to start because of the following error:
The dependency service or group failed to start.

Attached Files



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#2 hamluis

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Posted 26 September 2016 - 03:22 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy taking care to post the link of the snapshot in your next post.

   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.

    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
 
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course): p22004369.gif

     Now, at the top, click File > Publish Snapshot. You will see the following prompt:

p22004371.gif

     Click Yes > then Copy to Clipboard

p22004372.gif

Now, once you are back in the forum topic you are posting in, click the p22004370.gif button. Right-click in the empty space of the Reply box and click Paste. Then, click Add Reply below the Reply box.

 

Louis



#3 sh-adin86

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Posted 26 September 2016 - 04:01 PM

Thank you for responding. Here is the MiniToolBox results:

 

MiniToolBox by Farbar  Version: 17-06-2016
Ran by Shahab Adineh86 (administrator) on 26-09-2016 at 15:44:08
Running from "G:\Users\Shahab Adineh86\Downloads"
Microsoft Windows 7 Ultimate  Service Pack 1 (X64)
Model: Dell DM061 Manufacturer: Dell Inc.

Boot Mode: Network
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (09/26/2016 02:27:52 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/26/2016 12:39:58 AM) (Source: MsiInstaller) (User: ShahabAdineh86)
Description: Product: Adobe Acrobat Reader DC - Update '{AC76BA86-7AD7-0000-2550-AC0F114E5500}' could not be installed. Error code 1625. Additional information is available in the log file G:\Users\SHAHAB~1\AppData\Local\Temp\MSIc016a.LOG.

Error: (09/25/2016 09:22:45 PM) (Source: MsiInstaller) (User: ShahabAdineh86)
Description: Product: Adobe Acrobat Reader DC - Update '{AC76BA86-7AD7-0000-2550-AC0F114E5500}' could not be installed. Error code 1625. Additional information is available in the log file G:\Users\SHAHAB~1\AppData\Local\Temp\MSI71219.LOG.

Error: (09/25/2016 08:59:07 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/25/2016 08:26:34 PM) (Source: MsiInstaller) (User: ShahabAdineh86)
Description: Product: Adobe Acrobat Reader DC - Update '{AC76BA86-7AD7-0000-2550-AC0F114E5500}' could not be installed. Error code 1625. Additional information is available in the log file G:\Users\SHAHAB~1\AppData\Local\Temp\MSIde6f6.LOG.

Error: (09/25/2016 06:28:28 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/25/2016 02:40:24 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/25/2016 02:08:38 PM) (Source: MsiInstaller) (User: ShahabAdineh86)
Description: Product: Adobe Acrobat Reader DC - Update '{AC76BA86-7AD7-0000-2550-AC0F114E5500}' could not be installed. Error code 1625. Additional information is available in the log file G:\Users\SHAHAB~1\AppData\Local\Temp\MSIcb837.LOG.

Error: (09/25/2016 01:56:38 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/25/2016 01:42:13 PM) (Source: MsiInstaller) (User: ShahabAdineh86)
Description: Product: Adobe Acrobat Reader DC - Update '{AC76BA86-7AD7-0000-2550-AC0F114E5500}' could not be installed. Error code 1625. Additional information is available in the log file G:\Users\SHAHAB~1\AppData\Local\Temp\MSI76845.LOG.

System errors:
=============
Error: (09/26/2016 03:43:31 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:  %%1068 = The dependency service or group failed to start.

Error: (09/26/2016 03:43:31 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:  %%1068 = The dependency service or group failed to start.

Error: (09/26/2016 03:43:31 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:  %%1068 = The dependency service or group failed to start.

Error: (09/26/2016 03:43:31 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:  %%1068 = The dependency service or group failed to start.

Error: (09/26/2016 03:43:31 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:  %%1068 = The dependency service or group failed to start.

Error: (09/26/2016 03:43:31 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:  %%1068 = The dependency service or group failed to start.

Error: (09/26/2016 02:48:53 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:  %%1068 = The dependency service or group failed to start.

Error: (09/26/2016 02:48:53 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:  %%1068 = The dependency service or group failed to start.

Error: (09/26/2016 02:48:53 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:  %%1068 = The dependency service or group failed to start.

Error: (09/26/2016 02:48:53 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:  %%1068 = The dependency service or group failed to start.

Microsoft Office Sessions:
=========================
Error: (09/26/2016 02:27:52 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/26/2016 12:39:58 AM) (Source: MsiInstaller)(User: ShahabAdineh86)
Description: Adobe Acrobat Reader DC{AC76BA86-7AD7-0000-2550-AC0F114E5500}1625G:\Users\SHAHAB~1\AppData\Local\Temp\MSIc016a.LOG(NULL)(NULL)

Error: (09/25/2016 09:22:45 PM) (Source: MsiInstaller)(User: ShahabAdineh86)
Description: Adobe Acrobat Reader DC{AC76BA86-7AD7-0000-2550-AC0F114E5500}1625G:\Users\SHAHAB~1\AppData\Local\Temp\MSI71219.LOG(NULL)(NULL)

Error: (09/25/2016 08:59:07 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/25/2016 08:26:34 PM) (Source: MsiInstaller)(User: ShahabAdineh86)
Description: Adobe Acrobat Reader DC{AC76BA86-7AD7-0000-2550-AC0F114E5500}1625G:\Users\SHAHAB~1\AppData\Local\Temp\MSIde6f6.LOG(NULL)(NULL)

Error: (09/25/2016 06:28:28 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/25/2016 02:40:24 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/25/2016 02:08:38 PM) (Source: MsiInstaller)(User: ShahabAdineh86)
Description: Adobe Acrobat Reader DC{AC76BA86-7AD7-0000-2550-AC0F114E5500}1625G:\Users\SHAHAB~1\AppData\Local\Temp\MSIcb837.LOG(NULL)(NULL)

Error: (09/25/2016 01:56:38 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/25/2016 01:42:13 PM) (Source: MsiInstaller)(User: ShahabAdineh86)
Description: Adobe Acrobat Reader DC{AC76BA86-7AD7-0000-2550-AC0F114E5500}1625G:\Users\SHAHAB~1\AppData\Local\Temp\MSI76845.LOG(NULL)(NULL)

=========================== Installed Programs ============================
Active Directory Authentication Library for SQL Server (HKLM\...\{F54F6FBE-F130-4E5E-81FC-F9CE371F9353}) (Version: 13.0.1400.361 - Microsoft Corporation)
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Adobe Flash Player 21 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 21.0.0.213 - Adobe Systems Incorporated)
Advanced Uninstaller PRO - Version 12 (HKLM-x32\...\AU11_is1) (Version: 12.14.0.50 - Innovative Solutions)
Amazon Kindle (HKCU\...\Amazon Kindle) (Version: 1.15.0.43061 - Amazon)
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Build Tools for Windows 10 (HKLM-x32\...\{F0E6A6D1-37C1-443D-A874-6724A1A1B973}) (Version: 14.0.25123 - Microsoft Corporation) Hidden
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Google Chrome (HKLM-x32\...\Google Chrome) (Version: 53.0.2785.116 - Google Inc.)
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Intel® Graphics Media Accelerator Driver (HKLM\...\HDMI) (Version: 8.15.10.1930 - Intel Corporation)
Intellisense Lang Pack Mobile Extension SDK 10.0.10586.0 (HKLM-x32\...\{C06E0800-9459-4A6B-835C-F7AB6DF6032A}) (Version: 10.1.10586.15 - Microsoft Corporation) Hidden
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Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.9.218.0 - Microsoft Corporation)
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Microsoft Silverlight 4 SDK (HKLM-x32\...\{189AEA94-DAFB-487A-8CEE-F9D3DDE0A748}) (Version: 4.0.60310.0 - Microsoft Corporation)
Microsoft Silverlight 5 SDK (HKLM-x32\...\{E1FBB3D4-ADB0-4949-B101-855DA061C735}) (Version: 5.0.61118.0 - Microsoft Corporation)
Microsoft SQL Server 2012 Command Line Utilities  (HKLM\...\{9D573E71-1077-4C7E-B4DB-4E22A5D2B48B}) (Version: 11.0.2100.60 - Microsoft Corporation)
Microsoft SQL Server 2012 Data-Tier App Framework  (HKLM\...\{36E619BC-A234-4EC3-849B-779A7C865A45}) (Version: 11.0.2316.0 - Microsoft Corporation)
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Microsoft SQL Server System CLR Types (HKLM-x32\...\{A47FD1BF-A815-4A76-BE65-53A15BD5D25D}) (Version: 10.50.1600.1 - Microsoft Corporation)
Microsoft SQL Server System CLR Types (x64) (HKLM\...\{4701DEDE-1888-49E0-BAE5-857875924CA2}) (Version: 10.50.1600.1 - Microsoft Corporation)
Microsoft System CLR Types for SQL Server 2012 (HKLM-x32\...\{E2082604-4BA5-44BB-BBFB-AF0F3CB8C6AB}) (Version: 11.0.2100.60 - Microsoft Corporation)
Microsoft System CLR Types for SQL Server 2012 (x64) (HKLM\...\{F1949145-EB64-4DE7-9D81-E6D27937146C}) (Version: 11.0.2100.60 - Microsoft Corporation)
Microsoft System CLR Types for SQL Server 2014 (HKLM\...\{FC3BB979-AA54-4B60-BBA3-2C4DA6E08D80}) (Version: 12.0.2402.29 - Microsoft Corporation)
Microsoft System CLR Types for SQL Server 2014 (HKLM-x32\...\{091CE6AA-2753-4F6E-AD1C-0E875744EB54}) (Version: 12.0.2402.29 - Microsoft Corporation)
Microsoft System CLR Types for SQL Server 2016 RC3 (HKLM\...\{2137C486-C087-4BE7-BA1D-1AD10D1ABDD8}) (Version: 13.0.1400.361 - Microsoft Corporation)
Microsoft System CLR Types for SQL Server 2016 RC3 (HKLM-x32\...\{5B552652-2655-44E0-B3A6-7B31A53CD522}) (Version: 13.0.1400.361 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.60610 (HKLM-x32\...\{a1909659-0a08-4554-8af1-2175904903a1}) (Version: 11.0.60610.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.60610 (HKLM-x32\...\{95716cce-fc71-413f-8ad5-56c2892d4b3a}) (Version: 11.0.60610.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.21005 (HKLM-x32\...\{7f51bdb9-ee21-49ee-94d6-90afc321780e}) (Version: 12.0.21005.1 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005 (HKLM-x32\...\{ce085a78-074e-4823-8dc1-8a721b94b76d}) (Version: 12.0.21005.1 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.23918 (HKLM-x32\...\{dab68466-3a7d-41a8-a5cf-415e3ff8ef71}) (Version: 14.0.23918.0 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.23918 (HKLM-x32\...\{2e085fd2-a3e4-4b39-8e10-6b8d35f55244}) (Version: 14.0.23918.0 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
Microsoft Visual Studio Community 2015 with Update 2 (HKLM-x32\...\{04fa3a35-1f49-4510-8051-819cdc1e6e01}) (Version: 14.0.25123.0 - Microsoft Corporation)
Microsoft Visual Studio Tools for Applications 2015 (HKLM-x32\...\{ab213ab7-4792-4c6f-a3fa-8485d06c3475}) (Version: 14.0.23829 - Microsoft Corporation)
Microsoft Visual Studio Tools for Applications 2015 Language Support (HKLM-x32\...\{353253a9-15a3-4727-b415-79b4e6be765e}) (Version: 14.0.23107.10 - Microsoft Corporation)
Microsoft Web Deploy 3.5 (HKLM\...\{3674F088-9B90-473A-AAC3-20A00D8D810C}) (Version: 3.1237.1762 - Microsoft Corporation)
Microsoft Web Deploy dbSqlPackage Provider - enu (HKLM-x32\...\{E4C33F5B-1B2F-466E-957E-B274F08151A0}) (Version: 10.3.20225.0 - Microsoft Corporation)
Microsoft Web Platform Installer 4.0 (HKLM\...\{E2B8249D-895C-4685-8C83-00F3B1A13028}) (Version: 4.0.1622 - Microsoft Corporation)
Mozilla Firefox 48.0.2 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 48.0.2 (x86 en-US)) (Version: 48.0.2 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 48.0.2.6079 - Mozilla)
MSBuild/NuGet Integration 14.0 (x86) (HKLM-x32\...\{13FE8B50-B340-4FDA-BB6E-AA1F5FAB8205}) (Version: 14.0.25123 - Microsoft Corporation) Hidden
Multi-Device Hybrid Apps using C# - Templates - ENU (HKLM-x32\...\{12D99739-FFD3-3761-8AA6-F929E0FE407E}) (Version: 14.0.23107 - Microsoft Corporation) Hidden
PreEmptive Analytics Visual Studio Components (HKLM-x32\...\{436A18DD-5F2C-4B3C-985E-AD3C13B0CC25}) (Version: 1.2.5134.1 - PreEmptive Solutions) Hidden
Prerequisites for SSDT  (HKLM-x32\...\{9169C939-ED01-446A-BD0C-29873BAF4E48}) (Version: 11.0.2100.60 - Microsoft Corporation)
Prerequisites for SSDT RC3 (HKLM-x32\...\{96B8F46E-B3A6-4718-B7B2-E588A77CBC63}) (Version: 13.0.1400.361 - Microsoft Corporation)
Project and Item Templates for Visual Studio Express 2015 for Windows 10 - ENU (HKLM-x32\...\{10526554-274B-41C6-B867-BE1664FC08C3}) (Version: 14.0.25123 - Microsoft Corporation) Hidden
Project and Item Templates for Visual Studio Professionald 2015 - ENU (HKLM-x32\...\{59111A0C-20DA-4AB0-8A4F-734DC77CB48F}) (Version: 14.0.25123 - Microsoft Corporation) Hidden
Roslyn Language Services - x86 (HKLM-x32\...\{289B0100-DE41-3E67-B7B0-98CB3AA72166}) (Version: 14.0.25125 - Microsoft Corporation) Hidden
Roslyn Language Services - x86 (HKLM-x32\...\{6C1985E7-E1C5-3A95-86EF-2C62465F15C3}) (Version: 14.0.23107 - Microsoft Corporation) Hidden
SDK ARM Additions (HKLM-x32\...\{4627F3A5-CD8B-CF62-97B2-E9E4C5A2F959}) (Version: 10.1.10586.0 - Microsoft Corporation) Hidden
SDK ARM Additions EULA (HKLM-x32\...\{859E1C4B-4057-7943-E979-C35E529715E6}) (Version: 10.1.10586.0 - Microsoft Corporations) Hidden
SDK ARM Redistributables (HKLM-x32\...\{4D34D2F0-E76F-5477-D94F-7A01A45AB215}) (Version: 10.1.10586.0 - Microsoft Corporation) Hidden
SDK Debuggers ARM (HKLM-x32\...\{327B9589-FF45-4CCF-7428-CC42E008A081}) (Version: 10.1.10586.0 - Microsoft Corporation) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version:  - Microsoft)
Skype™ 7.0 (HKLM-x32\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 7.0.102 - Skype Technologies S.A.)
SQL Server Data Tools Analysis Services (HKLM-x32\...\{97C710C8-9595-4AC1-BFDC-042DB13B6385}) (Version: 13.0.1400.361 - Microsoft Corporation) Hidden
SQL Server Data Tools Reporting Services (HKLM-x32\...\{9B6B2E7D-DFAF-4861-B846-EE5EDA714A54}) (Version: 13.0.1400.361 - Microsoft Corporation) Hidden
SQL Server Integration Services (HKLM-x32\...\{806AF39B-C161-4251-ABB5-4067FFF592FF}) (Version: 13.0.1400.361 - Microsoft Corporation) Hidden
SQL Server Integration Services 2012 (HKLM-x32\...\{A84122B3-46D9-4E16-BBAC-DB42901505DA}) (Version: 11.3.6523.0 - Microsoft Corporation) Hidden
SQL Server Integration Services 2014 (HKLM-x32\...\{C2B9E24D-DAFE-4620-B7C9-B69471092157}) (Version: 12.1.4443.0 - Microsoft Corporation) Hidden
SSDT (HKLM-x32\...\{DF0C2A56-0D81-4E6C-92C8-068029D0791E}) (Version: 14.0.60413.0 - Microsoft Corporation) Hidden
Team Explorer for Microsoft Visual Studio 2015 Update 2 (HKLM-x32\...\{7932CD6F-86D3-3EE4-8A02-B954404D1FFC}) (Version: 14.95.25118 - Microsoft) Hidden
Test Tools for Microsoft Visual Studio 2015 (HKLM-x32\...\{9EABBFE1-7EED-47D9-8FB8-21D7E4808057}) (Version: 14.0.23107 - Microsoft Corporation) Hidden
TypeScript Power Tool (HKLM-x32\...\{60890089-588B-4362-B9C5-A9C11D6E5DD1}) (Version: 1.8.9.0 - Microsoft Corporation) Hidden
TypeScript Tools for Microsoft Visual Studio 2015 (HKLM-x32\...\{937FE826-F9A3-46F2-A57E-4AB10E27484E}) (Version: 1.8.29.0 - Microsoft Corporation) Hidden
Universal CRT Extension SDK (HKLM-x32\...\{1FBCBC17-4527-2340-0832-B1D49C41FF67}) (Version: 10.0.26624 - Microsoft Corporation) Hidden
Universal CRT Extension SDK (HKLM-x32\...\{284FA9A0-CEDD-81D3-5A19-5858E95FD0C4}) (Version: 10.0.10150 - Microsoft Corporation) Hidden
Universal CRT Extension SDK (HKLM-x32\...\{8D873290-A237-C7A4-2553-ED69A6256A6C}) (Version: 10.1.10586.15 - Microsoft Corporation) Hidden
Universal CRT Headers Libraries and Sources (HKLM-x32\...\{8BFBEC30-33CC-13B4-849F-3B036F27466A}) (Version: 10.0.26624 - Microsoft Corporation) Hidden
Universal CRT Headers Libraries and Sources (HKLM-x32\...\{ABD37F71-FC3F-F525-C7B3-BDD95F684C51}) (Version: 10.0.10150 - Microsoft Corporation) Hidden
Universal CRT Headers Libraries and Sources (HKLM-x32\...\{CE3C30CC-6E2E-D207-15CD-6E79F3E5DE38}) (Version: 10.1.10586.15 - Microsoft Corporation) Hidden
Universal CRT Redistributable (HKLM-x32\...\{8E3ADB96-CF58-757C-ADBC-BD21D5061E51}) (Version: 10.1.10586.15 - Microsoft Corporation) Hidden
Universal CRT Tools x64 (HKLM\...\{4EE952FC-2888-39E8-75D5-E07FA9557985}) (Version: 10.1.10586.15 - Microsoft Corporation) Hidden
Universal CRT Tools x86 (HKLM-x32\...\{5B513DDE-9CE5-386D-961E-9D3B9223F95C}) (Version: 10.1.10586.15 - Microsoft Corporation) Hidden
Universal General MIDI DLS Extension SDK (HKLM-x32\...\{92437DB1-9B7D-741B-02C3-354215DC1804}) (Version: 10.1.10586.15 - Microsoft Corporation) Hidden
Update for  (KB2504637) (HKLM-x32\...\{CFEF48A8-BFB8-3EAC-8BA5-DE4F8AA267CE}.KB2504637) (Version: 1 - Microsoft Corporation)
Visual Studio 2015 Update 2 (KB3022398) (HKLM-x32\...\{78c1b501-a6eb-4f29-88c5-84189564827e}) (Version: 14.0.25123 - Microsoft Corporation)
VS Update core components (HKLM-x32\...\{6A878817-D626-305A-BE8D-94C93F70E27A}) (Version: 14.0.25123 - Microsoft Corporation) Hidden
WCF Data Services 5.6.4 Runtime (HKLM-x32\...\{DB85E7BD-B2DD-43D4-B3C0-23D7B527B597}) (Version: 5.6.62175.4 - Microsoft Corporation) Hidden
WCF Data Services Tools for Microsoft Visual Studio 2015 (HKLM-x32\...\{0A3B508E-5638-4471-BCC9-954E1868CB86}) (Version: 5.6.62175.4 - Microsoft Corporation) Hidden
WCF RIA Services V1.0 SP2 (HKLM-x32\...\{3A523AF9-D32F-4C85-8388-0335731F3405}) (Version: 4.1.61829.0 - Microsoft Corporation)
WinAppDeploy (HKLM-x32\...\{4E8B1900-34DE-E742-E6A7-606519AC19B7}) (Version: 10.1.10586.15 - Microsoft Corporation) Hidden
Windows Driver Kit - Windows 10.0.10586.0 (HKLM-x32\...\{39fdd508-112c-4e73-b736-c5378725b145}) (Version: 10.1.10586.0 - Microsoft Corporation)
Windows SDK AddOn (HKLM-x32\...\{E65EDBCC-C437-45DF-96BE-46B672317F41}) (Version: 10.1.0.0 - Microsoft Corporation)
Windows Software Development Kit - Windows 10.0.10586.15 (HKLM-x32\...\{28a123e5-1799-4f20-9bd8-7c46f30eb7bf}) (Version: 10.1.10586.15 - Microsoft Corporation)
WinRAR 5.31 (64-bit) (HKLM\...\WinRAR archiver) (Version: 5.31.0 - win.rar GmbH)
WinRT Intellisense Desktop - en-us (HKLM-x32\...\{F966F316-03C5-483F-9728-6F5544CBE056}) (Version: 10.1.10586.15 - Microsoft Corporation) Hidden
WinRT Intellisense Desktop - Other Languages (HKLM-x32\...\{34305F86-441E-EA27-4A63-0A61AB6633A2}) (Version: 10.1.10586.15 - Microsoft Corporation) Hidden
WinRT Intellisense IoT - en-us (HKLM-x32\...\{E34671C0-A376-3ABA-B4DC-2ED5A198D474}) (Version: 10.1.10586.15 - Microsoft Corporation) Hidden
WinRT Intellisense IoT - Other Languages (HKLM-x32\...\{11BCC658-31EF-57DB-C947-73769B831F73}) (Version: 10.1.10586.15 - Microsoft Corporation) Hidden
WinRT Intellisense PPI - en-us (HKLM-x32\...\{E8986F9D-CA5E-578D-BC2C-A85D9FAE1775}) (Version: 10.1.10586.15 - Microsoft Corporation) Hidden
WinRT Intellisense PPI - Other Languages (HKLM-x32\...\{F01524B0-3608-66D0-C3F0-3CA5476AA049}) (Version: 10.1.10586.15 - Microsoft Corporation) Hidden
WinRT Intellisense UAP - en-us (HKLM-x32\...\{7225B7A2-CC49-1963-1362-D2EB1E5F0926}) (Version: 10.1.10586.15 - Microsoft Corporation) Hidden
WinRT Intellisense UAP - Other Languages (HKLM-x32\...\{789F1018-8699-4A63-F00E-91E5E0521E87}) (Version: 10.1.10586.15 - Microsoft Corporation) Hidden
WinRT Intellisense Xbox Live Extension SDK - en-us (HKLM-x32\...\{BED500B4-099B-7B0A-64E8-D3AF5FDACB2F}) (Version: 10.1.10586.15 - Microsoft Corporation) Hidden
WinRT Intellisense Xbox Live Extension SDK - Other Languages (HKLM-x32\...\{97391170-DA69-41A3-3482-D849F0F9728C}) (Version: 10.1.10586.15 - Microsoft Corporation) Hidden

========================= Memory info: ===================================
Percentage of memory in use: 39%
Total physical RAM: 3061.91 MB
Available physical RAM: 1842.71 MB
Total Virtual: 6122.01 MB
Available Virtual: 4881.48 MB

========================= Partitions: =====================================
1 Drive c: () (Fixed) (Total:148.91 GB) (Free:90.88 GB) NTFS
2 Drive d: (Cloned) (Fixed) (Total:148.91 GB) (Free:67.28 GB) NTFS
4 Drive f: () (Fixed) (Total:0.1 GB) (Free:0.08 GB) NTFS
5 Drive g: (Shahab Documents) (Fixed) (Total:215.03 GB) (Free:164.43 GB) NTFS
6 Drive h: () (Removable) (Total:29.1 GB) (Free:23.94 GB) FAT32
7 Drive i: (NEW) (Fixed) (Total:74.52 GB) (Free:61.35 GB) FAT32
8 Drive j: (Elements) (Fixed) (Total:931.51 GB) (Free:764.2 GB) NTFS

========================= Users: ========================================
User accounts for \\SHAHABADINEH86

Administrator            Guest                    Shahab Adineh86          


**** End of log ****
 

Here is the Speccy results snapshot:  http://speccy.piriform.com/results/h6JcT5U6tn6Gm7oKTGKwogn

 

Thank you.


Edited by hamluis, 27 September 2016 - 08:23 AM.


#4 hamluis

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Posted 26 September 2016 - 05:30 PM

1 critical update installed since May 2016.  Windows install date:  March 2016.

 

Problem with Acrobat Reader reflected in Event Viewer errors.

 

SMART warning on Seagate hard drive ST3160815AS, which reflects C: partition.  Please...download, install, and run the long generic test for SeaTools For Windows, dc3 - http://www.bleepingcomputer.com/forums/t/595453/restart-your-computer-to-install-windows-updates/?p=3857682 .

 

Thanks :).

 

Louis



#5 sh-adin86

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Posted 26 September 2016 - 06:20 PM

Thank you, but do you know what is the exact problem that my computer has to happen these BSOD errors? Please tell me if there is any change that needs to be done to fix the BSOD errors on my computer because it's very annoying and damages my computer if I don't take care of it first place. Thank you.

#6 hamluis

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Posted 26 September 2016 - 06:57 PM

Well...if you follow my suggestion and run the hard drive diagnostic...I might be able to tell what the problems might be...or at least eliminate one possibility.

 

Louis



#7 sh-adin86

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Posted 26 September 2016 - 09:32 PM

Hi Louis, yes I ran the "Long Generic Test" on the ST3160815AS hard drive and it has passed.

 

Here is the results for this test:

--------------- SeaTools for Windows v1.4.0.4 ---------------
9/26/2016 8:04:50 PM
Model Number: 5AS
Serial Number: R90X3
Firmware Revision: 3.AD
Long Generic - Started 9/26/2016 8:04:49 PM
Long Generic - Pass 9/26/2016 8:50:03 PM

 

Please tell me if I need to do anything more, thank you.



#8 hamluis

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Posted 27 September 2016 - 08:26 AM

Please follow the guidance provided at How to receive help diagnosing Blue Screens and Windows crashes - http://www.bleepingcomputer.com/forums/topic176011.html .

 

Topic moved to Crashes/BSODs.

 

Louis



#9 sh-adin86

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Posted 27 September 2016 - 01:19 PM

Hi, but when I try to open the minidump file in WinDbg it tells me "You do not have permission to open this file. Contact the file owner or an administrator to obtain permission." So do you know any ways that I can open this file and follow the instructions to report the minidump file?



#10 usasma

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Posted 27 September 2016 - 05:30 PM

You don't need to open the minidump file in order to submit the reports.

 

Please run this report collecting tool so that we can provide a complete analysis: (from the pinned topic at the top of the forum)   http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/
FYI - I don't often use the Perfmon report, so if it doesn't work please just let me know.
NOTE:  On problem systems it can take up to 20 minutes for the log files to complete.  Please be patient and let it run.

If you still have problems with it running, there's an alternate tool here (direct download link):  https://github.com/blueelvis/BSOD-Inspector/releases/download/1.0.5/BSODInspector-1.0.5.exe

NOTE:
Please zip up the (.ZIP) files - do not use .RAR or other compression utilities. 
.ZIP is the type file that can be uploaded to the forums.

 


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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