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Accidentally Set Dell Laptop Password Before Boot


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#1 zlloyd1

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Posted 26 September 2016 - 08:32 AM

Last week I tried to turn on my laptop to check my Email, and it requested a password to open desktop (  :radioactive: normal :radioactive: ), but instead of my normal password it wanted my Microsoft Account login information which I did not remember....  :smash:

So, I tried to change this back to normal, but it is Microsoft so NOTHING worked, and I ended up setting a password before it even starts to load Windows. Apparently, this is a Dell password that I did not want, and I would like to disable it please. My reason to disable this ignorance is because it routinely forgets my password and tells me it is NOT VALID, and then try again. This is an issue because it only lets you try 3 times and then reboots.  :killcomp:

Eventually it will work with the initial password you entered, but not until making it take an hour to turn on your computer because the login is SO poorly coded....

 

I wish I could attach a screenshot, but all of this is before Windows even starts to boot up.

 P.S. I want to disable this password the SAME way I set it, WITHOUT having to take the laptop apart please!!  :bounce: 

:clapping: Thanks in advance!!  :clapping:



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#2 JohnC_21

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Posted 26 September 2016 - 08:41 AM

This may be the UEFI password if it's required before booting into Windows. Tap F2 at boot and once you successfully enter UEFI settings, disable the password. 



#3 zlloyd1

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Posted 26 September 2016 - 03:03 PM

Tap F2 at boot and once you successfully enter UEFI settings, disable the password. 

How should I enter UEFI settings exactly??

Forgive me, but I am somewhat computer illiterate over here....  :bubbles:  :bubbles:



#4 JohnC_21

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Posted 26 September 2016 - 03:45 PM

Tap the F2 key at boot. How did you set this password to begin with? In order to set a UEFI password you need to enter UEFI settings. 






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