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Black screen - no boot


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#1 mikey11

mikey11

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Posted 26 September 2016 - 07:54 AM

window 7 computer upgraded to windows 10 about 4 months ago, was working fine, all of a sudden i get a black screen at startup and stuck there, sometimes the cursor will flash in the top left corner, but no mouse activity,

 

it passes the bios and i can access bios settings, i am also able to boot from an external device, this tells me the motherboard is fine, i have removed the hard drive and can access the hard drive and its files using another computer, the hard drive test fine also,

 

so i am assuming the only other scenario can be a software issue?

 

i have run chkdsk /f /r from command prompt, it fixed a lot of errors but still no change to startup,

 

i have run

 

bootrec /fixmbr

bootrec /fixboot

bootrec /rebuildbcd

 

all from command prompt, they run successfully but no change to startup,

 

so what now?

 

i realize i can load window 7 from an iso but i would rather repair the 10 if possible,

 

should i download a windows 10 iso, make it bootable, and repair the installation?

 

if so, how do i know what iso/version to download, or would it matter?

 

any other suggestions?



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