window 7 computer upgraded to windows 10 about 4 months ago, was working fine, all of a sudden i get a black screen at startup and stuck there, sometimes the cursor will flash in the top left corner, but no mouse activity,
it passes the bios and i can access bios settings, i am also able to boot from an external device, this tells me the motherboard is fine, i have removed the hard drive and can access the hard drive and its files using another computer, the hard drive test fine also,
so i am assuming the only other scenario can be a software issue?
i have run chkdsk /f /r from command prompt, it fixed a lot of errors but still no change to startup,
i have run
all from command prompt, they run successfully but no change to startup,
so what now?
i realize i can load window 7 from an iso but i would rather repair the 10 if possible,
should i download a windows 10 iso, make it bootable, and repair the installation?
if so, how do i know what iso/version to download, or would it matter?
any other suggestions?