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Ntoskrnl.exe causing Windows to get BSOD.


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3 replies to this topic

#1 arayblankenship

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Posted 26 September 2016 - 03:55 AM

Note: I was unable to get a log with perfmon /report because it would run endlessly.

 

 

 

The crash seems to just happen randomly as far as I can tell.

 

· OS - Windows 10

· x64

· Original OS installed - Windows 10

· The OS is OEM

· Computer is no older than one year

· OS was installed after building the computer and has never been re-installed

 

 

 

· Intel I5 4460
· Nvidia GTX 1070
· ASRock H97M PRO4
· EVGA SuperNOVA 750 B2, 80+ BRONZE 750W


· Desktop

 

 

 

 

Attached Files



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#2 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


  • BSOD Kernel Dump Expert
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Posted 26 September 2016 - 06:36 PM

Your UEFI/BIOS (version P2.00) dates from 2015.  Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system.  This is just in case there has been a more recent update.
FYI - W8 and W10 communicate more with the UEFI/BIOS than previous versions of Windows, so it's important to ensure that the UEFI/BIOS is kept up to date (and that outdated UEFI/BIOS' may be the cause of some compatibility issues).

Although you appear to have a reasonable number of Windows Update hotfixes for this version of your OS, please double check for any new Windows Updates.  It only takes one update to cause a problem, so it's essential that you have all of them.  The actual number is not important.  Rather it's important that you checked manually, installed any available updates, and didn't experience any errors when checking or updating.

You have a 802.11n USB Wireless LAN Card:

I do not recommend using wireless USB network devices.
These wireless USB devices have many issues with Win7 and later systems - using older drivers with them is almost certain to cause a BSOD.
Should you want to keep using these devices, be sure to have the latest W7/8/8.1/10 drivers - DO NOT use older drivers!!!
An installable wireless PCI/PCIe card that's plugged into your motherboard is much more robust, reliable, and powerful.


Verifier points to LGVirHid.sys as being to blame.  This driver is related to the software for your Logitech GamePanel.
Please uninstall the software and physically remove the GamePanel from your system in order to test.

 

There are possibly other problems - so this may only be the first step in fixing this.
Leave the GamePanel uninstalled until we've finished troubleshooting.

 

Intel Smart Connect is no longer supported in W10.
Please uninstall the Smart Connect software, then enter your BIOS/UEFI and disable Smart Connect in there.

 

Analysis:
The following is for information purposes only. The following information contains the relevant information from the blue screen analysis:
**************************Mon Sep 26 02:37:06.761 2016 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\092616-4703-01.dmp]
Windows 10 Kernel Version 14393 MP (4 procs) Free x64
Built by: 14393.187.amd64fre.rs1_release_inmarket.160906-1818
System Uptime:0 days 0:15:44.828
*** ERROR: Module load completed but symbols could not be loaded for tdx.sys
*** WARNING: Unable to verify timestamp for networx.sys
*** ERROR: Module load completed but symbols could not be loaded for networx.sys
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :memory_corruption
BugCheck 139, {3, ffffc0811aff94a0, ffffc0811aff93f8, 0}
BugCheck Info: KERNEL_SECURITY_CHECK_FAILURE (139)
Arguments:
Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
Arg2: ffffc0811aff94a0, Address of the trap frame for the exception that caused the bugcheck
Arg3: ffffc0811aff93f8, Address of the exception record for the exception that caused the bugcheck
Arg4: 0000000000000000, Reserved
BUGCHECK_STR:  0x139
DEFAULT_BUCKET_ID:  CODE_CORRUPTION
PROCESS_NAME:  System
FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE
CPUID:        "Intel® Core™ i5-4460  CPU @ 3.20GHz"
MaxSpeed:     3200
CurrentSpeed: 3199
  BIOS Version                  P2.00
  BIOS Release Date             07/27/2015
  Manufacturer                  To Be Filled By O.E.M.
  Baseboard Manufacturer        ASRock
  Product Name                  To Be Filled By O.E.M.
  Baseboard Product             H97M Pro4
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Sep 26 02:20:58.578 2016 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\092616-4609-01.dmp]
Windows 10 Kernel Version 14393 MP (4 procs) Free x64
Built by: 14393.187.amd64fre.rs1_release_inmarket.160906-1818
System Uptime:0 days 3:04:32.048
*** ERROR: Module load completed but symbols could not be loaded for tdx.sys
*** WARNING: Unable to verify timestamp for networx.sys
*** ERROR: Module load completed but symbols could not be loaded for networx.sys
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :memory_corruption
BugCheck 139, {3, ffffd201fdda84a0, ffffd201fdda83f8, 0}
BugCheck Info: KERNEL_SECURITY_CHECK_FAILURE (139)
Arguments:
Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
Arg2: ffffd201fdda84a0, Address of the trap frame for the exception that caused the bugcheck
Arg3: ffffd201fdda83f8, Address of the exception record for the exception that caused the bugcheck
Arg4: 0000000000000000, Reserved
BUGCHECK_STR:  0x139
DEFAULT_BUCKET_ID:  CODE_CORRUPTION
PROCESS_NAME:  System
FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE
CPUID:        "Intel® Core™ i5-4460  CPU @ 3.20GHz"
MaxSpeed:     3200
CurrentSpeed: 3199
  BIOS Version                  P2.00
  BIOS Release Date             07/27/2015
  Manufacturer                  To Be Filled By O.E.M.
  Baseboard Manufacturer        ASRock
  Product Name                  To Be Filled By O.E.M.
  Baseboard Product             H97M Pro4
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Sep 25 23:09:59.887 2016 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\092516-2750-01.dmp]
Windows 10 Kernel Version 14393 MP (4 procs) Free x64
Built by: 14393.187.amd64fre.rs1_release_inmarket.160906-1818
System Uptime:0 days 0:01:15.598
*** WARNING: Unable to verify timestamp for LGVirHid.sys
*** ERROR: Module load completed but symbols could not be loaded for LGVirHid.sys
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :memory_corruption
BugCheck C9, {220, fffff80ca98b24b0, fffff70dda116d80, ffffa38547fc6790}
BugCheck Info: DRIVER_VERIFIER_IOMANAGER_VIOLATION (c9)
Arguments:
Arg1: 0000000000000220, IRP_MJ_SYSTEM_CONTROL has been completed by someone other than the ProviderId.
    This IRP should either have been completed earlier or should have been passed
    down.
Arg2: fffff80ca98b24b0, The address in the driver's code where the error was detected.
Arg3: fffff70dda116d80, IRP address.
Arg4: ffffa38547fc6790, ProviderId.
BUGCHECK_STR:  0xc9_220
PROCESS_NAME:  System
FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE
CPUID:        "Intel® Core™ i5-4460  CPU @ 3.20GHz"
MaxSpeed:     3200
CurrentSpeed: 3199
  BIOS Version                  P2.00
  BIOS Release Date             07/27/2015
  Manufacturer                  To Be Filled By O.E.M.
  Baseboard Manufacturer        ASRock
  Product Name                  To Be Filled By O.E.M.
  Baseboard Product             H97M Pro4
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
The rest of the memory dump summaries are hidden in the Spoiler tag below.  Click on "Show" to reveal them.

Spoiler




3rd Party Drivers:
The following is for information purposes only. My recommendations were given above. The drivers that follow belong to software or devices that were not developed by Microsoft.  You can find links to the driver information and where to update the drivers in the section after the code box:

**************************Mon Sep 26 02:37:06.761 2016 (UTC - 4:00)**************************
AsrAppCharger.sys           Tue May 10 04:28:46 2011 (4DC8F73E)
LGSHidFilt.Sys              Thu May 30 11:16:33 2013 (51A76D51)
RTKVHD64.sys                Tue Jul 30 08:06:46 2013 (51F7AC56)
ikbevent.sys                Fri Jan 10 12:52:53 2014 (52D03375)
imsevent.sys                Fri Jan 10 12:52:53 2014 (52D03375)
ISCTD.sys                   Wed Jan 22 14:37:35 2014 (52E01DFF)
iaStorA.sys                 Fri May  2 19:06:56 2014 (53642510)
IOMap64.sys                 Wed Oct 22 20:52:12 2014 (5448513C)
tap0901.sys                 Wed Nov  5 08:16:32 2014 (545A2330)
Hamdrv.sys                  Mon Mar 30 09:28:42 2015 (55194F8A)
LGVirHid.sys                Fri Apr 24 17:20:53 2015 (553AB3B5)
LGJoyXlCore.sys             Fri Apr 24 17:20:57 2015 (553AB3B9)
LGBusEnum.sys               Fri Apr 24 17:21:00 2015 (553AB3BC)
netr28ux.sys                Thu May 28 10:28:52 2015 (55672624)
iocbios2.sys                Thu May 28 16:42:10 2015 (55677DA2)
lgcoretemp.sys              Tue Jun  9 12:52:10 2015 (557719BA)
TeeDriverW8x64.sys          Thu Jun 11 21:52:49 2015 (557A3B71)
CMUSBDAC.sys                Fri Jul 31 02:41:38 2015 (55BB18A2)
ICCWDT.sys                  Sun Sep 20 03:59:19 2015 (55FE6757)
e1i63x64.sys                Fri Mar  4 16:46:29 2016 (56DA0235)
nvhda64v.sys                Tue May 10 04:59:01 2016 (5731A2D5)
networx.sys                 Tue May 31 11:52:50 2016 (574DB352)
nvvad64v.sys                Fri Jul  1 09:12:29 2016 (57766C3D)
intelppm.sys                Fri Jul 15 22:10:43 2016 (578997A3)
nvlddmkm.sys                Thu Aug 11 07:07:38 2016 (57AC5C7A)
aswKbd.sys                  Thu Aug 18 10:12:06 2016 (57B5C236)
aswRdr2.sys                 Thu Aug 18 10:12:58 2016 (57B5C26A)
aswMonFlt.sys               Thu Aug 18 10:30:14 2016 (57B5C676)
aswVmm.sys                  Thu Aug 18 10:30:18 2016 (57B5C67A)
aswStm.sys                  Thu Aug 18 10:36:29 2016 (57B5C7ED)
aswSnx.sys                  Mon Sep 12 08:37:08 2016 (57D6A174)
aswSP.sys                   Mon Sep 12 08:59:01 2016 (57D6A695)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Sep 25 23:09:59.887 2016 (UTC - 4:00)**************************
iqvw64e.sys                 Thu Nov 14 10:22:43 2013 (5284EAC3)
aswRvrt.sys                 Thu Aug 18 10:12:01 2016 (57B5C231)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Sep 25 23:08:18.005 2016 (UTC - 4:00)**************************
magdrvamd64.sys             Sun Sep 28 08:31:28 2014 (5427FFA0)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Sep 25 22:59:49.784 2016 (UTC - 4:00)**************************
aswHwid.sys                 Thu Aug 18 10:12:04 2016 (57B5C234)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Sep 25 15:55:17.148 2016 (UTC - 4:00)**************************
aswSP.sys                   Thu Aug 18 10:30:56 2016 (57B5C6A0)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Sep  8 12:42:55.631 2016 (UTC - 4:00)**************************
nvvad64v.sys                Tue Apr 12 04:46:52 2016 (570CB5FC)
NvStreamKms.sys             Fri Jun  3 07:28:21 2016 (575169D5)
aswSnx.sys                  Thu Aug 18 10:12:50 2016 (57B5C262)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Aug 22 10:06:25.325 2016 (UTC - 4:00)**************************
networx.sys                 Thu Nov  5 14:52:09 2015 (563BB369)
aswRvrt.sys                 Mon Aug 15 05:55:43 2016 (57B1919F)
aswKbd.sys                  Mon Aug 15 05:56:35 2016 (57B191D3)
aswSnx.sys                  Mon Aug 15 05:56:40 2016 (57B191D8)
aswRdr2.sys                 Mon Aug 15 05:57:13 2016 (57B191F9)
aswMonFlt.sys               Mon Aug 15 06:18:04 2016 (57B196DC)
aswVmm.sys                  Mon Aug 15 06:18:08 2016 (57B196E0)
aswSP.sys                   Mon Aug 15 06:18:39 2016 (57B196FF)
aswStm.sys                  Mon Aug 15 06:24:22 2016 (57B19856)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Aug 19 22:37:39.419 2016 (UTC - 4:00)**************************
aswHwid.sys                 Mon Aug 15 05:55:49 2016 (57B191A5)


http://www.carrona.org/drivers/driver.php?id=AsrAppCharger.sys
http://www.carrona.org/drivers/driver.php?id=LGSHidFilt.Sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=ikbevent.sys
http://www.carrona.org/drivers/driver.php?id=imsevent.sys
http://www.carrona.org/drivers/driver.php?id=ISCTD.sys
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=IOMap64.sys
http://www.carrona.org/drivers/driver.php?id=tap0901.sys
http://www.carrona.org/drivers/driver.php?id=Hamdrv.sys
http://www.carrona.org/drivers/driver.php?id=LGVirHid.sys
http://www.carrona.org/drivers/driver.php?id=LGJoyXlCore.sys
http://www.carrona.org/drivers/driver.php?id=LGBusEnum.sys
http://www.carrona.org/drivers/driver.php?id=netr28ux.sys
http://www.carrona.org/drivers/driver.php?id=iocbios2.sys
http://www.carrona.org/drivers/driver.php?id=lgcoretemp.sys
http://www.carrona.org/drivers/driver.php?id=TeeDriverW8x64.sys
http://www.carrona.org/drivers/driver.php?id=CMUSBDAC.sys
http://www.carrona.org/drivers/driver.php?id=ICCWDT.sys
http://www.carrona.org/drivers/driver.php?id=e1i63x64.sys
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=networx.sys
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=aswKbd.sys
http://www.carrona.org/drivers/driver.php?id=aswRdr2.sys
http://www.carrona.org/drivers/driver.php?id=aswMonFlt.sys
http://www.carrona.org/drivers/driver.php?id=aswVmm.sys
http://www.carrona.org/drivers/driver.php?id=aswStm.sys
http://www.carrona.org/drivers/driver.php?id=aswSnx.sys
http://www.carrona.org/drivers/driver.php?id=aswSP.sys
http://www.carrona.org/drivers/driver.php?id=iqvw64e.sys
http://www.carrona.org/drivers/driver.php?id=aswRvrt.sys
http://www.carrona.org/drivers/driver.php?id=magdrvamd64.sys
http://www.carrona.org/drivers/driver.php?id=aswHwid.sys
http://www.carrona.org/drivers/driver.php?id=aswSP.sys
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys
http://www.carrona.org/drivers/driver.php?id=aswSnx.sys
http://www.carrona.org/drivers/driver.php?id=networx.sys
http://www.carrona.org/drivers/driver.php?id=aswRvrt.sys
http://www.carrona.org/drivers/driver.php?id=aswKbd.sys
http://www.carrona.org/drivers/driver.php?id=aswSnx.sys
http://www.carrona.org/drivers/driver.php?id=aswRdr2.sys
http://www.carrona.org/drivers/driver.php?id=aswMonFlt.sys
http://www.carrona.org/drivers/driver.php?id=aswVmm.sys
http://www.carrona.org/drivers/driver.php?id=aswSP.sys
http://www.carrona.org/drivers/driver.php?id=aswStm.sys
http://www.carrona.org/drivers/driver.php?id=aswHwid.sys



 
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#3 arayblankenship

arayblankenship
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Posted 27 September 2016 - 07:15 PM

Hi Usasma!  

 

Thank you for the reply, however I managed to find out that the issue was being caused by networx.sys.  I have since uninstalled Networx and haven't had a single BSOD.


Edited by arayblankenship, 27 September 2016 - 07:16 PM.


#4 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


  • BSOD Kernel Dump Expert
  • 25,091 posts
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  • Gender:Male
  • Location:Southeastern CT, USA
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Posted 28 September 2016 - 08:04 AM

I'm glad to hear that you've solved it.
Thanks for letting us know!


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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