I have dealt with an issue of windows being unable to perform updates, or being unable to update other software such as Adobe Reader, and Office was crashing.
This came about with an update back in May 2016. I had turned off the computer while it was attempting to shut down. For the past five months I've spent countless hours (more than I care to admit) and tried EVERYTHING that I came across online, and I do mean everything.
I was getting an error code of 80080005 and zero updates were shown in the windows update history. The computer properties showed that Windows wasn't activated or valid and displayed no product ID. The Office suite (Word, Excel, etc.) also showed no activation and would only allow work to be performed for a few minutes before locking up. Each time the computer was shut down it would hang when attempting to shutdown after this message "Preparing to configure Windows... Do not turn off your computer" and I would have to do a hard shutdown.
It was driving me mad, insane I tell you, but I kept researching for a solution, not wanting to do a fresh install.
I finally found a solution here on this site, and whomever created this tool is a God.
I can finally delete about 100 bookmarks related to the issue and supposed fixes.
The only solution that worked, yesterday, was this:
I have to go, because Windows wants to restart from performing more updates.....FINALLY.
To clarify, I followed the instructions within the tool exactly as described.
I consider myself a power user, and work with computers everyday, but this one stumped me, a first.
Edited by GoTitans, 25 September 2016 - 11:57 AM.