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Windows Update issues

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#1 MattUC


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Posted 25 September 2016 - 11:40 AM



I've been trying to update my PC for a while now and it seems like it just refuses to update and stalls either at 99% or 0%.


I've tried clearing the update cache (C:/Windows/SoftwareDistribution + net stop wuauserv) which doesn't seem to work.


I've also tried updating to anniversary edition which also failed.

I don't really have the exact error codes but I do recall something along the lines of FIRST_BOOT, it hung on the screen with the blue windows logo and the loading dots for 5+ hours.


I've tried to download the updates manually from the Microsoft update catalog, letting windows update run for 10+ hours, and some other stuff.


My winver is showing up as Version 10.0 (Build 10240).


I built the PC myself, specs are as follows:

Motherboard: GIGABYTE GA-X99-UD4

GPU: 2x EVGA GeForce GTX 980

PSU: EVGA SuperNova 1300

CPU: Intel i7-5938K


RAM: G.SKILL Ripjaws 4 Series 16GB

HDD: Seagate Desktop HDD 3TB



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#2 Niweg


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Posted 26 September 2016 - 01:36 PM

 You have an obsolete version of Windows 10.  You're probably going to have to download the Media Creation Tool and use it to get current.  You can get it here: https://www.microsoft.com/en-us/software-download/windows10 .


 Good luck.

Make regular full system backups or you'll be sorry sooner or later.

#3 MattUC

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Posted 26 September 2016 - 05:10 PM

I've had this for a couple hours already, should I just let it keep running?



#4 britechguy


    Been there, done that, got the T-shirt

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Posted 26 September 2016 - 05:19 PM



         I would not.  You need to snag the ISO for the latest Windows 10 version for your platform (and edition of Windows - Home or Pro) and after burning it to a DVD try upgrading that way.

Brian  AKA  Bri the Tech Guy (website in my user profile) - Windows 10 Home, 64-Bit, Version 1803, Build 17134 

     . . . the presumption of innocence, while essential in the legal realm, does not mean the elimination of common sense outside it.  The willing suspension of disbelief has its limits, or should.

    ~ Ruth Marcus,  November 10, 2017, in Washington Post article, Bannon is right: It’s no coincidence The Post broke the Moore story






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