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2nd internal HDD shutting off


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#1 Kodam4

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Posted 24 September 2016 - 05:52 PM

Sometimes when I am downloading something to my second HDD, it will turn off and back on again. It has also happened a few times while I am playing games. The HDD is very old but I tested another HDD and the problem is still there. My PC is still completely functional when this happens, and the HDD usually starts back up immediately after it shuts off.

 

Also, I made sure it doesn't turn off in power options.

 

Specs:

OS: Windows 10 Pro 64bit

GPU: ATI RX 480 8gb

CPU: AMD FX 8370

MOBO:ASUS M5A99FX

PSU: 600W

RAM:16GB

SSD: 240GB(Primary)

HDD: 250GB

 

Any ideas on what could be causing this issue?


Edited by Kodam4, 24 September 2016 - 06:06 PM.


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#2 hamluis

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Posted 24 September 2016 - 08:00 PM

If you are using the same cable each time...cables do go bad or the connections may loosen.  I

 

How do you know that the drive turns off and on?  If you mean that it appears/disappears, I'd be inclined to change the connecting PSU connector or the cable to the motherboard.  The appeaance/disappearance could be either lack of power or lack of MB connections, IMO.

 

Louis



#3 Kodam4

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Posted 25 September 2016 - 12:17 AM

If you are using the same cable each time...cables do go bad or the connections may loosen.  I

 

How do you know that the drive turns off and on?  If you mean that it appears/disappears, I'd be inclined to change the connecting PSU connector or the cable to the motherboard.  The appeaance/disappearance could be either lack of power or lack of MB connections, IMO.

 

Louis

 

The PC makes a shutdown type noise(I'm assuming it's the disk spinning down, with a woosh), and usually the system folder of the HDD will open up after it turns back on. I have tried different SATA cables and also other PSU connectors. Also I should mention that both of the HDDs I tested are very old.



#4 RolandJS

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Posted 25 September 2016 - 01:44 AM

Hamlius, is it possible that the on-board circuitry and/or the HD internal cache is becoming more and more unreliable?  If so, I hope the end-user has been making backups of the data folders and files onto external media.


Edited by RolandJS, 25 September 2016 - 01:45 AM.

"Take care of thy backups and thy restores shall take care of thee."  -- Ben Franklin revisited.

http://collegecafe.fr.yuku.com/forums/45/Computer-Technologies/

Backup, backup, backup! -- Lady Fitzgerald (w7forums)

Clone or Image often! Backup... -- RockE (WSL)


#5 hamluis

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Posted 25 September 2016 - 06:55 AM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy taking care to post the link of the snapshot in your next post.

   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.

    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
 
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course): p22004369.gif

     Now, at the top, click File > Publish Snapshot. You will see the following prompt:

p22004371.gif

     Click Yes > then Copy to Clipboard

p22004372.gif

Now, once you are back in the forum topic you are posting in, click the p22004370.gif button. Right-click in the empty space of the Reply box and click Paste. Then, click Add Reply below the Reply box.

 

Louis






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