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Microsoft Windows - 'This application is not responding'


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#1 4youte

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Posted 24 September 2016 - 03:50 PM

I have been having problems with my computer where it completely freezes up, and I can do absolutely nothing cause the computer will not respond. I will then get an error that says 'Microsoft Windows application is not responding. The program may respond again if you wait. Do you want to end this process?' I cannot open the task manager either. Then there are other times where my computer isn't acting right so I will try to restart, and the computer will go to the turquoise screen you see when the computer is shutting down, but the computer will not restart. I have been forced to shut down my computer through the power button at times which I know I shouldn't be doing, but it is the only way to be able to restart my computer, and to start using it again when Windows stops responding. When I shut down using the power button, the screen doesn't go black, but becomes the same color as whatever was on the screen before powering off. 

 

I have performed windows 7 repair installs on 2 separate occasions because I don't know how to set up everything I need to set up after a fresh install. I always had a friend who would do that for me, but no longer do. I have checked my c drive for errors, but that hasn't fixed the problem. I've tried the repair your computer option while booting up, but that never finishes. I know a fresh install will be recommended, but I will not do that. Hopefully there is another solution.

 

Computer Specs :

 

Windows 7 64 Bit Home Premium Service Pack 1

 
Dell Inspiron  620
 
Intel® Core™ i5-2320-CPU @ 3.00 GHz
 

6.00 GB Ram 

 

 



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#2 sflatechguy

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Posted 25 September 2016 - 04:19 PM

If you boot into safe mode, do these errors still happen?

 

If you have any restore points configured, roll back to one that predates when this problem started.

 

http://www.fixedbyvonnie.com/2013/08/how-to-start-system-restore-from-the-windows-7-command-prompt/#.V-g-GGfrvL8



#3 4youte

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Posted 25 September 2016 - 08:20 PM

Well this error doesn't happen all of the time, but it has been happening frequently. My computer used to be able to run a lot of programs at the same time, I have had this computer for nearly 5 years, and this just started happening. This has been going on for months, and I don't have a restore point that goes back that far. I don't think booting in safe mode will give me much insight into the problem since I can't do a whole lot to have the same circumstances. 



#4 ranchhand_

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Posted 26 September 2016 - 09:50 AM

 

don't think booting in safe mode will give me much insight

Wrong. SM can tell you a lot if your symptoms disappear and the computer runs for days with no problems. That would indicate that you have a software problem, and not one of your hardware components is starting to fail, which is a very real possibility with a computer this old. SM is a diagnostic tool provided by M/Soft especially for this kind of problem. If you still don't want to use SM, then your alternative is to do clean boot 1x1 until you find the problem. However, that will take even longer.

You can start to test your hardware, but an educated guess would be that it sounds more like a software conflict.

Does this happen only when you are accessing the internet, or not?


Help Requests: If there is no reply after 3 days I remove the thread from my answer list. For further help PM me.


#5 ranchhand_

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Posted 28 September 2016 - 03:57 PM

And then, of course, you have the option of totally ignoring this thread, arguing with the experienced responders who who tell you what to do to fix your problem, and wasting the time of those who are trying to help you. That gets the same results 100% of the time, never misses.


Help Requests: If there is no reply after 3 days I remove the thread from my answer list. For further help PM me.


#6 4youte

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Posted 29 September 2016 - 12:04 AM

I am sorry, I tend to become forgetful and this thread slipped my mind. I did boot up in safe mode and performed my regular tasks with no issues. The fact that I couldn't find a way to activate audio or access my recording software made me restart my computer after a few hours because working on music consumes my life. Apparently I would have had to editing the registry to activate audio which I wasn't going to mess with. In the few hours of being in safe mode, everything ran much faster, and much more smoothly. I do get hangups on the Internet at times outside of safe mode. I agree that I think there is a software conflict going on. The clean boot option does seem like it would take a very long time because my computer can run with no conflicts some days, but not on others. So yes that would take a long time. Can I suggest that you guys let me know how you can take a look at my event viewer logs? I think that could provide insight as to what errors I am getting that has caused these issues.                  



#7 opera

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Posted 29 September 2016 - 12:26 AM

What anti virus and other security software are you using?



#8 4youte

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Posted 30 September 2016 - 05:28 AM

Avast and MalwareBytes



#9 opera

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Posted 30 September 2016 - 07:09 AM

Try uninstalling Avast, rebooting, and see if the issue goes away (you can always re-install )

 

Malwarebytes is the free version?

 

I sugguest this because you issues disappeared in safe mode and Avast doesn't run in safe mode.



#10 hamluis

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Posted 30 September 2016 - 08:16 AM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy taking care to post the link of the snapshot in your next post.

   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.

    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
 
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course): p22004369.gif

     Now, at the top, click File > Publish Snapshot. You will see the following prompt:

p22004371.gif

     Click Yes > then Copy to Clipboard

p22004372.gif

Now, once you are back in the forum topic you are posting in, click the p22004370.gif button. Right-click in the empty space of the Reply box and click Paste. Then, click Add Reply below the Reply box.

 

Louis



#11 4youte

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Posted 01 October 2016 - 06:01 AM

MiniToolBox by Farbar  Version: 17-06-2016
Ran by Jeremy (administrator) on 01-10-2016 at 06:49:56
Running from "C:\Users\Jeremy\Desktop"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Model: Inspiron 620 Manufacturer: Dell Inc.
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (10/01/2016 04:23:20 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (09/30/2016 11:58:22 PM) (Source: Application Error) (User: )
Description: Faulting application name: plugin-container.exe, version: 49.0.1.6109, time stamp: 0x57e44563
Faulting module name: mozglue.dll, version: 49.0.1.6109, time stamp: 0x57e43eea
Exception code: 0x80000003
Fault offset: 0x0000e846
Faulting process id: 0x1a8c
Faulting application start time: 0xplugin-container.exe0
Faulting application path: plugin-container.exe1
Faulting module path: plugin-container.exe2
Report Id: plugin-container.exe3
 
Error: (09/30/2016 07:05:51 PM) (Source: DbxSvc) (User: )
Description: Filter Unload failed with: (-2145452013) The system could not find the filter specified.
 
Error: (09/30/2016 06:29:45 AM) (Source: Application Error) (User: )
Description: Faulting application name: plugin-container.exe, version: 49.0.1.6109, time stamp: 0x57e44563
Faulting module name: mozglue.dll, version: 49.0.1.6109, time stamp: 0x57e43eea
Exception code: 0x80000003
Fault offset: 0x0000e846
Faulting process id: 0x1ffc
Faulting application start time: 0xplugin-container.exe0
Faulting application path: plugin-container.exe1
Faulting module path: plugin-container.exe2
Report Id: plugin-container.exe3
 
Error: (09/30/2016 12:55:22 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (09/29/2016 11:20:24 PM) (Source: Application Error) (User: )
Description: Faulting application name: plugin-container.exe, version: 49.0.1.6109, time stamp: 0x57e44563
Faulting module name: mozglue.dll, version: 49.0.1.6109, time stamp: 0x57e43eea
Exception code: 0x80000003
Fault offset: 0x0000e846
Faulting process id: 0x1420
Faulting application start time: 0xplugin-container.exe0
Faulting application path: plugin-container.exe1
Faulting module path: plugin-container.exe2
Report Id: plugin-container.exe3
 
Error: (09/29/2016 02:08:28 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (09/29/2016 01:33:45 PM) (Source: Application Error) (User: )
Description: Faulting application name: plugin-container.exe, version: 49.0.1.6109, time stamp: 0x57e44563
Faulting module name: mozglue.dll, version: 49.0.1.6109, time stamp: 0x57e43eea
Exception code: 0x80000003
Fault offset: 0x0000e846
Faulting process id: 0x1dc4
Faulting application start time: 0xplugin-container.exe0
Faulting application path: plugin-container.exe1
Faulting module path: plugin-container.exe2
Report Id: plugin-container.exe3
 
Error: (09/29/2016 07:45:19 AM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: Product: Adobe Refresh Manager -- Error 1714.The older version of Adobe Refresh Manager cannot be removed.  Contact your technical support group.  System Error 1612.
 
Error: (09/29/2016 07:30:41 AM) (Source: Application Error) (User: )
Description: Faulting application name: plugin-container.exe, version: 49.0.1.6109, time stamp: 0x57e44563
Faulting module name: mozglue.dll, version: 49.0.1.6109, time stamp: 0x57e43eea
Exception code: 0x80000003
Fault offset: 0x0000e846
Faulting process id: 0x15e8
Faulting application start time: 0xplugin-container.exe0
Faulting application path: plugin-container.exe1
Faulting module path: plugin-container.exe2
Report Id: plugin-container.exe3
 
System errors:
=============
Error: (10/01/2016 04:22:01 AM) (Source: Service Control Manager) (User: )
Description: The HP CUE DeviceDiscovery Service service failed to start due to the following error: 
%%1053 = The service did not respond to the start or control request in a timely fashion.
 
Error: (10/01/2016 04:22:01 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the HP CUE DeviceDiscovery Service service to connect.
 
Error: (10/01/2016 04:21:41 AM) (Source: Service Control Manager) (User: )
Description: The Microsoft Antimalware Service service terminated with the following error: 
%%-2147024894 = The system cannot find the file specified.
 
Error: (10/01/2016 04:20:21 AM) (Source: DCOM) (User: )
Description: {FE9617F6-E606-42AA-BECC-0E9CDA246D63}
 
Error: (09/30/2016 12:54:21 AM) (Source: Service Control Manager) (User: )
Description: The HP CUE DeviceDiscovery Service service failed to start due to the following error: 
%%1053 = The service did not respond to the start or control request in a timely fashion.
 
Error: (09/30/2016 12:54:21 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the HP CUE DeviceDiscovery Service service to connect.
 
Error: (09/30/2016 12:54:06 AM) (Source: Service Control Manager) (User: )
Description: The Microsoft Antimalware Service service terminated with the following error: 
%%-2147024894 = The system cannot find the file specified.
 
Error: (09/29/2016 10:14:27 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 10. The internal error state is 10.
 
Error: (09/29/2016 07:58:31 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 10. The internal error state is 10.
 
Error: (09/29/2016 06:25:29 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 10. The internal error state is 10.
 
Microsoft Office Sessions:
=========================
 
CodeIntegrity Errors:
===================================
  Date: 2016-08-29 04:38:20.638
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Sandboxie\SbieDrv.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-08-29 04:38:04.780
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\aswKbd.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-08-29 04:38:04.546
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\aswSnx.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-08-27 20:10:54.179
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Sandboxie\SbieDrv.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-08-27 20:10:36.217
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\aswKbd.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-08-27 20:10:35.796
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\aswSnx.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-08-26 17:58:34.807
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Sandboxie\SbieDrv.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-08-26 17:58:16.262
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\aswKbd.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-08-26 17:58:16.012
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\aswSnx.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-08-25 16:21:06.812
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Sandboxie\SbieDrv.sys because the set of per-page image hashes could not be found on the system.
 
=========================== Installed Programs ============================
ACID Pro 7.0 (HKLM-x32\...\{F7FD5E5E-3F0C-4931-AA1B-EAB838BC02DB}) (Version: 7.0.713 - Sony)
Adobe Acrobat Reader DC (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 15.017.20053 - Adobe Systems Incorporated)
Adobe Audition 1.5 (HKLM-x32\...\{86EF9FC4-F209-4520-B7E1-C7FF0EEBDFFF}) (Version: 1.5 - Adobe Systems)
Adobe Audition CS6 (HKLM-x32\...\{30FD541D-3C9D-41C4-B240-A994EE4E0231}) (Version: 5.0 - Adobe Systems Incorporated)
Adobe Flash Player 23 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 23.0.0.162 - Adobe Systems Incorporated)
Adobe Flash Player 23 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 23.0.0.162 - Adobe Systems Incorporated)
Adobe Flash Player 23 PPAPI (HKLM-x32\...\Adobe Flash Player PPAPI) (Version: 23.0.0.162 - Adobe Systems Incorporated)
Adobe Help Manager (HKLM-x32\...\chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 4.0.244 - Adobe Systems Incorporated)
Adobe Photoshop CS5.1 (HKLM-x32\...\{9158FF30-78D7-40EF-B83E-451AC5334640}) (Version: 12.1 - Adobe Systems Incorporated)
Adobe Premiere Elements 10 (HKLM\...\{26F481C6-8DBE-4F8B-9D8D-715081C23ADE}) (Version: 10.0 - Adobe Systems Incorporated) Hidden
Adobe Premiere Elements 10 (HKLM\...\PremElem100) (Version: 10.0 - Adobe Systems Incorporated)
Adobe Premiere Elements 10 Content (HKLM-x32\...\Adobe Premiere Elements 10 Content) (Version: 10.0 - Adobe Systems Incorporated)
AIM for Windows (HKCU\...\AIM) (Version:  - AOL Inc.)
AIPL WarmTone DX v2.2 (HKLM-x32\...\AIPL WarmTone DX v2.2) (Version:  - )
Antares Autotune VST v5.09 (HKLM-x32\...\Antares Autotune VST_is1) (Version:  - )
Antares Microphone Modeler - ZONE (HKLM-x32\...\Antares Microphone Modeler - ZONE) (Version:  - )
Apple Application Support (HKLM-x32\...\{21ECABC3-40B2-42DF-8E21-ACF3A4D0D95A}) (Version: 3.0.5 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{6AF2AC2A-3532-43FD-9F4D-BDC9C0D724C7}) (Version: 7.1.2.6 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
ASIO4ALL (HKLM-x32\...\ASIO4ALL) (Version: 2.10 - Michael Tippach)
Audacity 2.0.6 (HKLM-x32\...\Audacity_is1) (Version: 2.0.6 - Audacity Team)
Avast Free Antivirus (HKLM-x32\...\Avast) (Version: 12.3.2280 - AVAST Software)
bl (HKLM-x32\...\{2A075BB4-E976-4278-BF3F-E5C6945D84C0}) (Version: 1.0.0 - Your Company Name) Hidden
Blaine's Alias Title (HKLM\...\{2758AEE7-EDC9-49B6-9498-7FF378944F3C}) (Version: 1.0.1 - Blaine's Movie Maker Blog)
Blaine's Bloom/Negative Effects (HKLM\...\{4FC89A20-FA00-4AD7-B5E6-AC64E67C4273}) (Version: 1.1.0 - Blaine's Movie Maker Blog)
Blaine's Cartoonify Effects (HKLM\...\{442935B7-87F8-4D86-9E76-41F5A0D82132}) (Version: 1.0.1 - Blaine's Movie Maker Blog)
Blaine's Color Fade Effects (HKLM\...\{1A2D9795-4979-447B-BB34-B8DE7A45B8CE}) (Version: 1.0.1 - Blaine's Movie Maker Blog)
Blaine's Contrast Effects (HKLM\...\{B9BB9850-4A9F-4D16-8089-82EDA9F69650}) (Version: 1.0.1 - Blaine's Movie Maker Blog)
Blaine's Custom Dreamy Look Title (HKLM\...\{36F14E9E-3F89-43EF-948D-D4E1A9021508}) (Version: 2.0.1 - Blaine's Movie Maker Blog)
Blaine's Custom Speed Effects (HKLM\...\{35F7B5BB-670F-4E71-9ED2-C772F17B3C8F}) (Version: 2.0.1 - Blaine's Movie Maker Blog)
Blaine's Film Looks Effects (HKLM\...\{95BCCCA2-447E-4F8F-A4C5-49D5700BE627}) (Version: 1.0.1 - Blaine's Movie Maker Blog)
Blaine's Letterbox Effects (HKLM\...\{53EE9AAB-CD12-454C-BDD8-32BDC289757F}) (Version: 1.0.3 - Blaine's Movie Maker Blog)
Blaine's Pixelate Effects (HKLM\...\{299687D9-4E2A-41F5-84B4-2145AD3A866A}) (Version: 1.0.2 - Blaine's Movie Maker Blog)
Blaine's TV Signal Effects (HKLM\...\{344B6293-5ED2-4091-A574-8D5D14D65AB3}) (Version: 1.0.0 - Blaine's Movie Maker Blog)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
CameraHelperMsi (HKLM-x32\...\{15634701-BACE-4449-8B25-1567DA8C9FD3}) (Version: 13.31.1038.0 - Logitech) Hidden
Canon Easy-WebPrint EX (HKLM-x32\...\Easy-WebPrint EX) (Version: 1.3.5.0 - Canon Inc.)
Canon IJ Scan Utility (HKLM-x32\...\Canon_IJ_Scan_Utility) (Version:  - ‪Canon Inc.‬)
Canon MG2200 series MP Drivers (HKLM\...\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_MG2200_series) (Version: 1.00 - Canon Inc.)
Canon MG2200 series On-screen Manual (HKLM-x32\...\Canon MG2200 series On-screen Manual) (Version: 7.5.0 - Canon Inc.)
Canon MG2200 series User Registration (HKLM-x32\...\Canon MG2200 series User Registration) (Version:  - Canon Inc.‎)
Canon My Image Garden (HKLM-x32\...\Canon My Image Garden) (Version: 1.0.0 - Canon Inc.)
Canon My Image Garden Design Files (HKLM-x32\...\Canon My Image Garden Design Files) (Version: 1.0.0 - Canon Inc.)
Canon My Printer (HKLM-x32\...\CanonMyPrinter) (Version: 3.0.0 - Canon Inc.)
Canon PowerShot ELPH 110 HS_IXUS 125 HS Camera User Guide (HKLM-x32\...\CameraUserGuide-PSELPH110HS_IXUS125HS) (Version: 1.0.0.7 - Canon Inc.)
Canon Quick Menu (HKLM-x32\...\CanonQuickMenu) (Version: 2.0.0 - Canon Inc.)
Canon Utilities CameraWindow DC 8 (HKLM-x32\...\CameraWindowDC) (Version: 8.7.0.11 - Canon Inc.)
Canon Utilities ImageBrowser EX (HKLM-x32\...\ImageBrowser EX) (Version: 1.1.1.19 - Canon Inc.)
Canon Utilities PhotoStitch (HKLM-x32\...\PhotoStitch) (Version: 3.1.23.47 - Canon Inc.)
CCleaner (HKLM\...\CCleaner) (Version: 5.19 - Piriform)
CDBurnerXP (HKLM-x32\...\{7E265513-8CDA-4631-B696-F40D983F3B07}_is1) (Version: 4.4.1.3099 - CDBurnerXP)
ClickFix Lite for Adobe Audition version 3.04 (remove only) (HKLM-x32\...\ClickFix Lite for Adobe Audition version 3.04) (Version:  - )
ContaCam (HKLM-x32\...\ContaCam) (Version: 4.0.5 - Contaware.com)
CSR (HKLM-x32\...\{648C1BFD-6A70-46D8-B855-F84D95C2DC34}) (Version: 1.1.1 - IK Multimedia)
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
DAEMON Tools Lite (HKLM-x32\...\DAEMON Tools Lite) (Version: 4.45.2.0287 - DT Soft Ltd)
Dell Edoc Viewer (HKLM\...\{8EBA8727-ADC2-477B-9D9A-1A1836BE4E05}) (Version: 1.0.0 - Dell Inc)
Dropbox (HKLM-x32\...\Dropbox) (Version: 11.4.21 - Dropbox, Inc.)
Dropbox Update Helper (HKLM-x32\...\{099218A5-A723-43DC-8DB5-6173656A1E94}) (Version: 1.3.47.1 - Dropbox, Inc.) Hidden
Elements 10 Organizer (HKLM-x32\...\{22D3A614-482C-444A-932C-9DA1B8ECDFD2}) (Version: 10.0 - Adobe Systems Incorporated) Hidden
ERUNT 1.1j (HKLM-x32\...\ERUNT_is1) (Version:  - Lars Hederer)
FastStone Capture 6.8 (HKLM-x32\...\FastStone Capture) (Version: 6.8 - FastStone Soft)
FileZilla Client 3.17.0.1 (HKLM-x32\...\FileZilla Client) (Version: 3.17.0.1 - Tim Kosse)
foobar2000 v1.1.10 (HKLM-x32\...\foobar2000) (Version: 1.1.10 - Peter Pawlowski)
GEAR driver installer for AMD64 and Intel EM64T (HKLM\...\{50CBBEC7-1010-41C5-8718-A1A6FEDD9C3A}) (Version: 2.003.1 - GEAR Software, Inc.)
GetDataBack for NTFS (HKLM-x32\...\{56582EEA-3AEF-4D84-8B9D-C87A3CD9250F}) (Version: 4.24.000 - Runtime Software)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 53.0.2785.116 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.31.5 - Google Inc.) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
Hotspot Shield 5.4.6 (HKLM-x32\...\HotspotShield) (Version: 5.4.6 - AnchorFree Inc.)
Hotspot Shield 5.4.6 Embedded (HKLM-x32\...\{AF599C42-A2E5-4251-B7EE-4925A1670923}) (Version: 5.4.6.9728 - Buildbot) Hidden
iMacros for Chrome File Access 1.0.0.805 (HKCU\...\{97ABEAC7-C6E1-46F1-957B-F395EA4662B5}_is1) (Version: 1.0.0.805 - Ipswitch, Inc)
iMacros Version 10.0.1.2816 (x64) (HKLM\...\{9C5118F7-E26D-4fc0-B7F4-4A067A0808FA}_is1) (Version: 10.0.1.2816 - Ipswitch, Inc)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 9.17.10.4229 - Intel Corporation)
Intel® SDK for OpenCL - CPU Only Runtime Package (HKLM-x32\...\{FCB3772C-B7D0-4933-B1A9-3707EBACC573}) (Version: 2.0.0.37149 - Intel Corporation)
IrfanView (remove only) (HKLM-x32\...\IrfanView) (Version: 4.42 - Irfan Skiljan)
Java 8 Update 101 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F32180101F0}) (Version: 8.0.1010.13 - Oracle Corporation)
Java 8 Update 45 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218045F0}) (Version: 8.0.450 - Oracle Corporation)
Junk Mail filter update (HKLM-x32\...\{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
K-Lite Codec Pack 12.3.5 Standard (HKLM-x32\...\KLiteCodecPack_is1) (Version: 12.3.5 - KLCP)
Levelator (HKLM-x32\...\Levelator_is1) (Version:  - The Conversations Network)
Malwarebytes Anti-Malware version 2.2.1.1043 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.1.1043 - Malwarebytes)
Mesh Runtime (HKLM-x32\...\{8C6D6116-B724-4810-8F2D-D047E6B7D68E}) (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)
Microsoft Office Enterprise 2007 (HKLM-x32\...\ENTERPRISE) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office File Validation Add-In (HKLM-x32\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.50709.0 - Microsoft Corporation)
Microsoft Silverlight (HKLM-x32\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 4.1.10329.0 - Microsoft Corporation)
Microsoft SkyDrive (HKCU\...\SkyDriveSetup.exe) (Version: 17.0.2015.0811 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6ce5bae9-d3ca-4b99-891a-1dc6c118a5fc}) (Version: 8.0.59192 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022 (HKLM\...\{350AA351-21FA-3270-8B7A-835434E766AD}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729 (HKLM\...\{4FFA2088-8317-3B14-93CD-4C699DB37843}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (HKLM-x32\...\{3C3D696B-0DB7-3C6D-A356-3DB8CE541918}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (HKLM-x32\...\{820B6609-4C97-3A2B-B644-573B06A0F0CC}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.60610 (HKLM-x32\...\{a1909659-0a08-4554-8af1-2175904903a1}) (Version: 11.0.60610.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Movie Maker 6.0 for Windows 7 (64-bit) (HKLM\...\{A7395F20-2B22-4CB8-8510-B452C0F47E02}) (Version: 6.0.0 - Microsoft Corporation)
Mozilla Firefox 49.0.1 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 49.0.1 (x86 en-US)) (Version: 49.0.1 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 49.0.1.6109 - Mozilla)
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
MSXML 4.0 SP2 Parser and SDK (HKLM-x32\...\{716E0306-8318-4364-8B8F-0CC4E9376BAC}) (Version: 4.20.9818.0 - Microsoft Corporation)
NaturalReader 14 Free (HKLM-x32\...\{773ED0E5-538E-4E86-8E00-719630613290}) (Version: 1.00.0000 - Naturalsoft)
Network64 (HKLM\...\{05EFBF37-0E52-4579-875C-7EEF0DFB4FCB}) (Version: 130.0.572.000 - Hewlett-Packard) Hidden
Network64 (HKLM\...\{6BFAB6C1-6D46-46DB-A538-A269907C9F2F}) (Version: 140.0.221.000 - Hewlett-Packard) Hidden
OCR Software by I.R.I.S. 13.0 (HKLM\...\HPOCR) (Version: 13.0 - HP)
OLYMPUS Master 2 (HKLM-x32\...\{3A1AB8E6-748E-4B95-AA2D-FE9952EB3106}) (Version: 1.0.13 - OLYMPUS IMAGING CORP.)
PDF Settings CS5 (HKLM-x32\...\{A78FE97A-C0C8-49CE-89D0-EDD524A17392}) (Version: 10.0 - Adobe Systems Incorporated) Hidden
ph (HKLM-x32\...\{185F9795-9663-4F13-9EF9-307A282ADB5A}) (Version: 1.0.0 - Your Company Name) Hidden
PlayReady PC Runtime x86 (HKLM-x32\...\{CCA5EAAD-92F4-4B7A-B5EE-14294C66AB61}) (Version: 1.3.0 - Microsoft Corporation)
PRE10STI64Installer (HKLM-x32\...\{9F06F464-479A-403E-AF92-70CBB8D674A1}) (Version: 1.0 - Adobe Systems Incorporated) Hidden
QuickTime (HKLM-x32\...\{0E64B098-8018-4256-BA23-C316A43AD9B0}) (Version: 7.72.80.56 - Apple Inc.)
Recuva (HKLM\...\Recuva) (Version: 1.37 - Piriform)
SafeZone Stable 1.51.2220.62 (HKLM-x32\...\SafeZone 1.51.2220.62) (Version: 1.51.2220.62 - Avast Software) Hidden
Simple Search-Replace (HKLM-x32\...\{85BEDB91-5AB4-4066-8946-4EE980950F82}) (Version: 1.08.0000 - RJL Software, Inc.)
SmartSound Common Data (HKLM-x32\...\{B8A2869E-30CA-40C5-9CF8-BD7354E57EF8}) (Version: 1.1.0 - SmartSound Software Inc.) Hidden
SmartSound Common Data (HKLM-x32\...\InstallShield_{B8A2869E-30CA-40C5-9CF8-BD7354E57EF8}) (Version: 1.1.0 - SmartSound Software Inc.)
SmartSound Premiere Elements 10 x64 Plugin (HKLM\...\{3DAE9A67-DD8D-4EDB-91F7-7B5132B1864D}) (Version: 5.70.0001 - SmartSound Software Inc.)
SmartSound Sonicfire Pro 5 (HKLM-x32\...\{1D273D91-D7D5-4036-8B84-EB4615FF5F81}) (Version: 5.7.1 - SmartSound Software Inc.) Hidden
SmartSound Sonicfire Pro 5 (HKLM-x32\...\InstallShield_{1D273D91-D7D5-4036-8B84-EB4615FF5F81}) (Version: 5.7.1 - SmartSound Software Inc.)
SpiceFX for Movie Maker (HKLM-x32\...\SpiceFX for Movie Maker) (Version: 6.0.1 - Pixelan LLC)
SpywareBlaster 5.0 (HKLM-x32\...\SpywareBlaster_is1) (Version: 5.0.0 - BrightFort LLC)
System Requirements Lab for Intel (HKLM-x32\...\{53C63F43-B827-42D9-8886-4698D91EA33B}) (Version: 4.5.15.0 - Husdawg, LLC)
Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)
Visual C++ 64-bit Redistributables (HKLM-x32\...\InstallShield_{FB03650C-B373-4B20-ACA5-B7BA1A8EEE33}) (Version: 1.2.0.5555 - PACE Anti-Piracy, Inc.)
Visual C++ Redistributables (HKLM-x32\...\InstallShield_{F03117FA-9270-46B0-9666-0B4BC2CDEBF5}) (Version: 1.2.0.5555 - PACE Anti-Piracy, Inc.)
VLC media player (HKLM-x32\...\VLC media player) (Version: 2.2.4 - VideoLAN)
Waves Mercury Bundle (HKLM-x32\...\Waves Mercury Bundle) (Version: 5.0 - Team AiR)
WhoCrashed 5.03 (HKLM\...\WhoCrashed_is1) (Version:  - Resplendence Software Projects Sp.)
Windows Installer Clean Up (HKLM-x32\...\{121634B0-2F4B-11D3-ADA3-00C04F52DD52}) (Version: 3.00.00.0000 - Microsoft Corporation)
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3538.0513 - Microsoft Corporation)
Windows Live Mesh ActiveX Control for Remote Connections (HKLM-x32\...\{2902F983-B4C1-44BA-B85D-5C6D52E2C441}) (Version: 15.4.5722.2 - Microsoft Corporation)
Windows Media Encoder 9 Series x64 Edition (HKLM\...\Windows Media Encoder 9) (Version:  - )
WinRAR 5.31 (32-bit) (HKLM-x32\...\WinRAR archiver) (Version: 5.31.0 - win.rar GmbH)
 
========================= Memory info: ===================================
Percentage of memory in use: 40%
Total physical RAM: 6056.63 MB
Available physical RAM: 3603.29 MB
Total Virtual: 12111.44 MB
Available Virtual: 9254.07 MB
 
========================= Partitions: =====================================
1 Drive c: (OS) (Fixed) (Total:450.91 GB) (Free:345.02 GB) NTFS
2 Drive d: (Files) (Fixed) (Total:931.51 GB) (Free:168.67 GB) NTFS
3 Drive g: (4TB) (Fixed) (Total:3725.9 GB) (Free:1850.88 GB) NTFS
4 Drive h: (CANON_DC) (Removable) (Total:14.83 GB) (Free:14.83 GB) FAT32
 
========================= Users: ========================================
User accounts for \\JEREMY-PC
 
Administrator            Guest                    Jeremy                   
 
 
**** End of log ****
 

 

http://speccy.piriform.com/results/pVUaDsl0BVNN2E7XbOBcII3


Edited by hamluis, 01 October 2016 - 07:24 AM.


#12 4youte

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Posted 01 October 2016 - 06:10 AM

I am looking at the mtb logs and I noticed errors with programs I just uninstalled a few hours ago since I wasn't using them anymore. I uninstalled all the HP software because they were all for my old all in one printer that I no longer have. I noticed the HP errors, but not sure why since to my knowledge I hadn't used any HP software in quite some time. I just uninstalled sandboxie before running mtb as well because I stopped using that a while back. I guess all that software was somehow still being used in some way? It is ironic I uninstalled them due to me not using them anymore, yet they are somehow in my error logs. 



#13 hamluis

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Posted 01 October 2016 - 08:44 AM

Uninstall Avast...use MSE instead for a while.

 

The references to the uninstalled printer...may result from startup items you have that relate to such.  Take a look at your startups...and you still have processes related to said uninstalled printer...which are running.

 

Louis



#14 4youte

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Posted 01 October 2016 - 11:25 PM

Well I actually have avast because of problems I had with MSE in the past, and it was suggested to me on this same forum that I use Avast instead. There are no startup items linked to my old printer. I just have avast and the intel system files checked in my startup.



#15 opera

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Posted 02 October 2016 - 01:05 AM

It is worth uninstalling Avast, just as a test, to see if your issues disappear. Make sure you reboot afterwards.

 

Have either avast and mse installers already downloaded so you don't have to go online unprotected.

 

Disable the HP printer service

 

http://hpanswers.blogspot.co.uk/2009/05/hp-cue-device-discovery-service.html






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