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firefox redirect to exe file


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6 replies to this topic

#1 IamaPC

IamaPC

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  • Local time:12:35 PM

Posted 23 September 2016 - 07:50 PM

Problem:

 

As I'm browsing the web, at seemingly random times, my browser (firefox) redirects to a legitimate looking background stating "URGENT FIREFOX UPDATE" and an option to download and save an exe called "firefox.update.js" appears. If I close it, it seems to go away for a few days only to return.

 

 

Rig:

 

Windows 7 home premium SP1 7601

Firefox version 49.0

Avira antivirus (free edition)

Windows firewall

 

 

So far, I've ran MBam(found nothing), ran scans with Avira and (found nothing), ran scan with online trend micro scanner (found nothing).

 

Any help would be greatly appriciated!

 

 



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#2 Broni

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  • Location:Daly City, CA
  • Local time:09:35 AM

Posted 23 September 2016 - 08:15 PM

Welcome aboard p22002758.gif

 

p22002970.gif Is Firefox the only browser affected?

 

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.


NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes Anti-Malware (MBAM) to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

  • Double-click mb3-setup-1878.1878-3.5.1.2522.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:

    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.



If you already have MBAM 2.0 installed:

  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.


How to get logs:
(Export log to save as txt)


  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Attach that saved log to your next reply.



(Copy to clipboard for pasting into forum replies or tickets)

  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.


p22002970.gifDownload 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit (MBAR) to your desktop.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Double click on downloaded file. OK self extracting prompt.
  • MBAR will start. Click "Next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"


NOTE. If you see This version requires you to completely exit the Anti Malware application message right click on the Malwarebytes Anti-Malware icon in the system tray and click on Exit.

p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Windows Vista, 7 or 8 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 IamaPC

IamaPC
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  • Members
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  • Local time:12:35 PM

Posted 24 September 2016 - 03:36 PM

 Results of screen317's Security Check version 1.014 --- 12/23/15  
 Windows 7 Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
Avira Antivirus   
 Antivirus up to date!   
`````````Anti-malware/Other Utilities Check:`````````
 Java version 32-bit out of Date!
 Adobe Flash Player 23.0.0.162  
````````Process Check: objlist.exe by Laurent````````  
 Avira Antivir avgnt.exe
 Avira Antivir avguard.exe
 Avira Antivirus avshadow.exe  
 Avira Antivirus sched.exe  
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 48% Defragment your hard drive soon! (Do NOT defrag if SSD!)
````````````````````End of Log``````````````````````

 

Farbar Service Scanner Version: 27-01-2016
Ran by Ellie (administrator) on 24-09-2016 at 12:03:51
Running from "D:\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Policy:
========================


Action Center:
============


Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.


Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1


Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\dhcpcore.dll => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\dnsapi.dll => File is digitally signed
C:\Windows\SysWOW64\dnsapi.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\SDRSVC.dll => File is digitally signed
C:\Windows\System32\vssvc.exe => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed


**** End of log ****

MiniToolBox by Farbar  Version: 17-06-2016
Ran by Ellie (administrator) on 24-09-2016 at 12:05:37
Running from "D:\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Model: System Product Name Manufacturer: System manufacturer
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================
========================= IP Configuration: ================================

Intel® 82579V Gigabit Network Connection = Local Area Connection (Connected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

   Host Name . . . . . . . . . . . . : Ellie-PC
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : hsd1.or.comcast.net

Ethernet adapter Local Area Connection:

   Connection-specific DNS Suffix  . : hsd1.or.comcast.net
   Description . . . . . . . . . . . : Intel® 82579V Gigabit Network Connection
   Physical Address. . . . . . . . . : F4-6D-04-49-B8-3E
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2601:1c0:6600:2bbe::efd1(Preferred)
   Lease Obtained. . . . . . . . . . : Thursday, September 22, 2016 10:56:02 PM
   Lease Expires . . . . . . . . . . : Thursday, September 29, 2016 9:53:46 PM
   IPv6 Address. . . . . . . . . . . : 2601:1c0:6600:2bbe:4995:1767:d4cb:3e8f(Preferred)
   Temporary IPv6 Address. . . . . . : 2601:1c0:6600:2bbe:bc6e:bd13:a711:5cdd(Preferred)
   Link-local IPv6 Address . . . . . : fe80::4995:1767:d4cb:3e8f%11(Preferred)
   IPv4 Address. . . . . . . . . . . : 10.0.0.3(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Thursday, September 22, 2016 10:56:30 PM
   Lease Expires . . . . . . . . . . : Saturday, October 01, 2016 11:55:36 AM
   Default Gateway . . . . . . . . . : fe80::68ee:96ff:fecf:3044%11
                                       10.0.0.1
   DHCP Server . . . . . . . . . . . : 10.0.0.1
   DHCPv6 IAID . . . . . . . . . . . : 250899716
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1D-4D-89-3A-F4-6D-04-49-B8-3E
   DNS Servers . . . . . . . . . . . : 2001:558:feed::1
                                       2001:558:feed::2
                                       75.75.75.75
                                       75.75.76.76
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.hsd1.or.comcast.net:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : hsd1.or.comcast.net
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  cdns01.comcast.net
Address:  2001:558:feed::1

Name:    google.com
Addresses:  2607:f8b0:400a:809::200e
      172.217.3.206


Pinging google.com [2607:f8b0:400a:801::200e] with 32 bytes of data:
Reply from 2607:f8b0:400a:801::200e: time=21ms
Reply from 2607:f8b0:400a:801::200e: time=26ms

Ping statistics for 2607:f8b0:400a:801::200e:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 21ms, Maximum = 26ms, Average = 23ms
Server:  cdns01.comcast.net
Address:  2001:558:feed::1

Name:    yahoo.com
Addresses:  2001:4998:44:204::a7
      2001:4998:c:a06::2:4008
      2001:4998:58:c02::a9
      98.138.253.109
      206.190.36.45
      98.139.183.24


Pinging yahoo.com [2001:4998:c:a06::2:4008] with 32 bytes of data:
Reply from 2001:4998:c:a06::2:4008: time=23ms
Reply from 2001:4998:c:a06::2:4008: time=28ms

Ping statistics for 2001:4998:c:a06::2:4008:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 23ms, Maximum = 28ms, Average = 25ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 11...f4 6d 04 49 b8 3e ......Intel® 82579V Gigabit Network Connection
  1...........................Software Loopback Interface 1
 12...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0         10.0.0.1         10.0.0.3     10
         10.0.0.0    255.255.255.0         On-link          10.0.0.3    266
         10.0.0.3  255.255.255.255         On-link          10.0.0.3    266
       10.0.0.255  255.255.255.255         On-link          10.0.0.3    266
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link          10.0.0.3    266
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link          10.0.0.3    266
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 11    266 ::/0                     fe80::68ee:96ff:fecf:3044
  1    306 ::1/128                  On-link
 11     18 2601:1c0:6600:2bbe::/64  On-link
 11    266 2601:1c0:6600:2bbe::efd1/128
                                    On-link
 11    266 2601:1c0:6600:2bbe:4995:1767:d4cb:3e8f/128
                                    On-link
 11    266 2601:1c0:6600:2bbe:bc6e:bd13:a711:5cdd/128
                                    On-link
 11    266 fe80::/64                On-link
 11    266 fe80::4995:1767:d4cb:3e8f/128
                                    On-link
  1    306 ff00::/8                 On-link
 11    266 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145648] (Microsoft Corp.)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145648] (Microsoft Corp.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171760] (Microsoft Corp.)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171760] (Microsoft Corp.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (09/24/2016 05:02:27 AM) (Source: Windows Search Service) (User: )
Description: Windows Search Service failed to process the list of included and excluded locations with the error <30, 0x80040d07, "iehistory://{S-1-5-21-510419971-4197565024-2728220681-1000}/">.

Error: (09/23/2016 02:19:15 AM) (Source: Windows Search Service) (User: )
Description: Windows Search Service failed to process the list of included and excluded locations with the error <30, 0x80040d07, "iehistory://{S-1-5-21-510419971-4197565024-2728220681-1000}/">.

Error: (09/22/2016 10:57:46 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/22/2016 10:56:34 PM) (Source: Windows Search Service) (User: )
Description: Windows Search Service failed to process the list of included and excluded locations with the error <30, 0x80040d07, "iehistory://{S-1-5-21-510419971-4197565024-2728220681-1000}/">.

Error: (09/22/2016 10:56:33 PM) (Source: Windows Search Service) (User: )
Description: The index cannot be initialized.


Details:
    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

Error: (09/22/2016 10:56:33 PM) (Source: Windows Search Service) (User: )
Description: The application cannot be initialized.

Context: Windows Application


Details:
    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

Error: (09/22/2016 10:56:33 PM) (Source: Windows Search Service) (User: )
Description: The gatherer object cannot be initialized.

Context: Windows Application, SystemIndex Catalog


Details:
    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

Error: (09/22/2016 10:56:33 PM) (Source: Windows Search Service) (User: )
Description: The plug-in in <Search.TripoliIndexer> cannot be initialized.

Context: Windows Application, SystemIndex Catalog


Details:
    Element not found.  (HRESULT : 0x80070490) (0x80070490)

Error: (09/22/2016 10:56:33 PM) (Source: Windows Search Service) (User: )
Description: The plug-in in <Search.JetPropStore> cannot be initialized.

Context: Windows Application, SystemIndex Catalog


Details:
    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

Error: (09/22/2016 10:56:33 PM) (Source: Windows Search Service) (User: )
Description: The Windows Search Service cannot load the property store information.

Context: Windows Application, SystemIndex Catalog


Details:
    The content index database is corrupt.  (HRESULT : 0xc0041800) (0xc0041800)


System errors:
=============
Error: (09/24/2016 09:17:07 AM) (Source: volsnap) (User: )
Description: The shadow copies of volume C: were aborted because the shadow copy storage could not grow due to a user imposed limit.

Error: (09/23/2016 06:03:37 PM) (Source: Service Control Manager) (User: )
Description: The Steam Client Service service failed to start due to the following error:
%%1053 = The service did not respond to the start or control request in a timely fashion.


Error: (09/23/2016 06:03:37 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Steam Client Service service to connect.

Error: (09/23/2016 03:12:13 PM) (Source: volsnap) (User: )
Description: The shadow copies of volume C: were aborted because the shadow copy storage could not grow due to a user imposed limit.

Error: (09/23/2016 03:11:25 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk2\DR2.

Error: (09/23/2016 03:11:24 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk2\DR2.

Error: (09/22/2016 11:06:54 PM) (Source: volsnap) (User: )
Description: The shadow copies of volume C: were aborted because the shadow copy storage could not grow due to a user imposed limit.

Error: (09/22/2016 10:57:03 PM) (Source: Service Control Manager) (User: )
Description: The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Windows Search service, but this action failed with the following error:
%%1056 = An instance of the service is already running.


Error: (09/22/2016 10:56:33 PM) (Source: Service Control Manager) (User: )
Description: The Windows Search service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 30000 milliseconds: Restart the service.

Error: (09/22/2016 10:56:33 PM) (Source: Service Control Manager) (User: )
Description: The Windows Search service terminated with service-specific error %%-1073473535.


Microsoft Office Sessions:
=========================
Error: (09/24/2016 05:02:27 AM) (Source: Windows Search Service)(User: )
Description: 300x80040d07iehistory://{S-1-5-21-510419971-4197565024-2728220681-1000}/

Error: (09/23/2016 02:19:15 AM) (Source: Windows Search Service)(User: )
Description: 300x80040d07iehistory://{S-1-5-21-510419971-4197565024-2728220681-1000}/

Error: (09/22/2016 10:57:46 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/22/2016 10:56:34 PM) (Source: Windows Search Service)(User: )
Description: 300x80040d07iehistory://{S-1-5-21-510419971-4197565024-2728220681-1000}/

Error: (09/22/2016 10:56:33 PM) (Source: Windows Search Service)(User: )
Description:
Details:
    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

Error: (09/22/2016 10:56:33 PM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application


Details:
    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

Error: (09/22/2016 10:56:33 PM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog


Details:
    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

Error: (09/22/2016 10:56:33 PM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog


Details:
    Element not found.  (HRESULT : 0x80070490) (0x80070490)
Search.TripoliIndexer

Error: (09/22/2016 10:56:33 PM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog


Details:
    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
Search.JetPropStore

Error: (09/22/2016 10:56:33 PM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog


Details:
    The content index database is corrupt.  (HRESULT : 0xc0041800) (0xc0041800)


=========================== Installed Programs ============================

7-Zip 16.02 (x64) (HKLM\...\7-Zip) (Version: 16.02 - Igor Pavlov)
A3Launcher version 0.1.3.8 (HKLM-x32\...\{1E29A86E-9AE2-4CD8-74C8-6B170ED3C4D2}_is1) (Version: 0.1.3.8 - Maca134)
Adobe Flash Player 23 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 23.0.0.162 - Adobe Systems Incorporated)
Adobe Flash Player 23 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 23.0.0.162 - Adobe Systems Incorporated)
AMD Install Manager (HKLM\...\AMD Catalyst Install Manager) (Version: 9.0.000.4 - Advanced Micro Devices, Inc.)
Arma 3 (HKLM-x32\...\Steam App 107410) (Version:  - Bohemia Interactive)
Arma 3 Tools (HKLM\...\Steam App 233800) (Version:  - Bohemia Interactive)
Asmedia ASM104x USB 3.0 Host Controller Driver (HKLM-x32\...\{E4FB0B39-C991-4EE7-95DD-1A1A7857D33D}) (Version: 1.14.1.0 - Asmedia Technology)
Avira Antivirus (HKLM-x32\...\Avira Antivirus) (Version: 15.0.20.59 - Avira Operations GmbH & Co. KG)
Avira Launcher (HKLM-x32\...\{af1966e2-5e60-4d93-8a48-c21462a87e3c}) (Version: 1.2.71.9779 - Avira Operations GmbH & Co. KG)
Avira Launcher (HKLM-x32\...\{CF35E4FA-4227-43DD-B62B-B0DF2962A456}) (Version: 1.2.71.9779 - Avira Operations GmbH & Co. KG) Hidden
Avira Phantom VPN (HKLM-x32\...\Avira Phantom VPN) (Version: 1.6.1.17854 - Avira Operations GmbH & Co. KG)
Avira Scout (HKCU\...\{1e5ad57d-13c0-424a-8530-b07ed6a2fcf8}) (Version: 16.3.7.180 - Avira Operations GmbH & Co. KG)
Avira Software Updater (HKLM-x32\...\{F2396C9D-4724-4BB9-87A0-A137C4C69524}) (Version: 1.2.3.14696 - Avira Operations GmbH & Co. KG)
AviraScoutMsi (HKLM-x32\...\{94810762-0BF5-4B2B-A063-03D6DA3F9B95}) (Version: 16.03.07.00180 - Avira Operations GmbH & Co. KG) Hidden
Battle.net (HKLM-x32\...\Battle.net) (Version:  - Blizzard Entertainment)
CCleaner (HKLM\...\CCleaner) (Version: 5.22 - Piriform)
Core Temp 1.0 RC9 (HKLM\...\{086D343F-8E78-4AFC-81AC-D6D414AFD8AC}_is1) (Version: 1.0 - Alcpu)
Counter-Strike: Global Offensive (HKLM-x32\...\Steam App 730) (Version:  - Valve)
CPUID CPU-Z 1.77 (HKLM\...\CPUID CPU-Z_is1) (Version:  - )
Curse (HKLM-x32\...\{DEE70742-F4E9-44CA-B2B9-EE95DCF37295}) (Version: 6.0.0.0 - Curse)
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
DayZ (HKLM\...\Steam App 221100) (Version:  - Bohemia Interactive)
Dolby Digital Live Pack (HKLM-x32\...\Dolby Digital Live Pack) (Version: 3.03 - Creative Technology Limited)
DTS Connect Pack (HKLM-x32\...\DTS Connect Pack) (Version: 1.00 - Creative Technology Limited)
Epic Games Launcher (HKLM-x32\...\{C8E7C575-FCFA-46B2-8FC0-E8AC65501350}) (Version: 1.1.78.0 - Epic Games, Inc.)
Epic Games Launcher Prerequisites (x64) (HKLM\...\{66C5838F-B854-4A55-89E6-A6138747A4DF}) (Version: 1.0.0.0 - Epic Games, Inc.) Hidden
Fraps (remove only) (HKLM-x32\...\Fraps) (Version:  - )
Free Alarm Clock (HKLM-x32\...\{8ED5A2F1-338F-4608-8AF7-BCD1ADC1E1F7}_is1) (Version: 4.0.1.0 - Comfort Software Group)
Glary Utilities 5.57 (HKLM-x32\...\Glary Utilities 5) (Version: 5.57.0.78 - Glarysoft Ltd)
Heroes of the Storm (HKLM-x32\...\Heroes of the Storm) (Version:  - Blizzard Entertainment)
HiPatch (HKLM-x32\...\{3C87E0FF-BC0A-4F5E-951B-68DC3F8DF000}) (Version: 5.0.3.9 - Hi-Rez Studios)
Hi-Rez Studios Authenticate and Update Service (HKLM-x32\...\{3C87E0FF-BC0A-4F5E-951B-68DC3F8DF1FC}) (Version: 3.0.0.0 - Hi-Rez Studios)
HOTSLogsUploader (HKCU\...\99a83d131490dc73) (Version: 1.0.0.12 - HOTSLogsUploader)
Intel® Chipset Device Software (HKLM-x32\...\{98f335cd-0a32-4b3f-b74c-ef9480e834f0}) (Version: 10.0.27 - Intel® Corporation) Hidden
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 8.0.12.1498 - Intel Corporation)
Intel® Network Connections 20.2.3001.0 (HKLM\...\PROSetDX) (Version: 20.2.3001.0 - Intel)
Java 8 Update 102 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F64180102F0}) (Version: 8.0.1020.14 - Oracle Corporation)
JMicron JMB36X Driver (HKLM-x32\...\{3A1B5D40-41E9-43FA-8C7B-A8667F5586EF}) (Version: 1.17.58.2 - JMicron Technology Corp.)
Junk Mail filter update (HKLM-x32\...\{0BE9E708-5DC0-4963-9CFD-0AA519090E79}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Launcher Prerequisites (x64) (HKLM-x32\...\{c6c5a357-c7ca-4a5f-9789-3bb1af579253}) (Version: 1.0.0.0 - Epic Games, Inc.) Hidden
LeapFrog Connect (HKLM-x32\...\{97CD1D2B-20BD-40E8-825E-B4BDA5071B73}) (Version: 7.0.7.20035 - LeapFrog) Hidden
LeapFrog Connect (HKLM-x32\...\UPCShell) (Version: 7.0.7.20035 - LeapFrog)
LeapFrog Tag Junior Plugin (HKLM-x32\...\{37A8B1FF-6ECE-4936-A0C5-8657B6283DDD}) (Version: 7.0.6.19846 - LeapFrog) Hidden
Malwarebytes Anti-Malware version 2.2.1.1043 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.1.1043 - Malwarebytes)
Microsoft .NET Framework 4.6.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.6.01055 - Microsoft Corporation)
Microsoft OneDrive (HKCU\...\OneDriveSetup.exe) (Version: 17.0.4035.0328 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.60610 (HKLM-x32\...\{a1909659-0a08-4554-8af1-2175904903a1}) (Version: 11.0.60610.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32\...\{050d4fc8-5d48-4b8f-8972-47c82c46020f}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM-x32\...\{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.24210 (HKLM-x32\...\{f144e08f-9cbe-4f09-9a8c-f2b858b7ee7f}) (Version: 14.0.24210.0 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24210 (HKLM-x32\...\{23658c02-145e-483d-ba6b-1eb82c580529}) (Version: 14.0.24210.0 - Microsoft Corporation)
Minecraft (HKLM-x32\...\{1C16BCA3-EBC1-49F6-8623-8FBFB9CCC872}) (Version: 1.0.3.0 - Mojang)
Movie Maker (HKLM-x32\...\{38F03569-A636-4CF3-BDDE-032C8C251304}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Movie Maker (HKLM-x32\...\{DD67BE4B-7E62-4215-AFA3-F123A800A389}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Mozilla Firefox 49.0.1 (x64 en-US) (HKLM\...\Mozilla Firefox 49.0.1 (x64 en-US)) (Version: 49.0.1 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 49.0.1.6109 - Mozilla)
NVIDIA PhysX (HKLM-x32\...\{B455E95A-B804-439F-B533-336B1635AE97}) (Version: 9.14.0702 - NVIDIA Corporation)
Origin (HKLM-x32\...\Origin) (Version: 9.12.2.60376 - Electronic Arts, Inc.)
Portal 2 (HKLM\...\Steam App 620) (Version:  - Valve)
Qualcomm Atheros Bluetooth Suite (64) (HKLM\...\{A84A4FB1-D703-48DB-89E0-68B6499D2801}) (Version: 8.0.1.314 - Qualcomm Atheros Communications)
Rocket League (HKLM-x32\...\Steam App 252950) (Version:  - Psyonix)
Smite (HKLM-x32\...\{3C87E0FF-BC0A-4F5E-951B-68DC3F8DF017}) (Version: 3.17.3628.0 - Hi-Rez Studios)
Sound Blaster Z-Series (HKLM-x32\...\{B2C527EF-4F7B-405A-ADB4-89B432891FF2}) (Version: 1.00.28 - Creative Technology Limited)
Sound Blaster Z-Series Extras (HKLM-x32\...\{9D9DB4BA-E352-4AC8-AD2B-B10104F5AB80}) (Version: 1.0 - Creative Technology Limited)
Starbound (HKLM\...\Steam App 211820) (Version:  - )
Steam (HKLM-x32\...\Steam) (Version: 2.10.91.91 - Valve Corporation)
TeamSpeak 3 Client (HKLM\...\TeamSpeak 3 Client) (Version: 3.0.19 - TeamSpeak Systems GmbH)
Use the entry named LeapFrog Connect to uninstall (LeapFrog Tag Junior Plugin) (HKLM-x32\...\TagJuniorPlugin) (Version:  - LeapFrog)
Windows Driver Package - LeapFrog (FlyUsb) USB  (11/05/2008 1.1.1.0) (HKLM\...\781745E87AFF80C0C1388CFF79D19ECAB2E9BB47) (Version: 11/05/2008 1.1.1.0 - LeapFrog)
Windows Driver Package - Leapfrog (Leapfrog-USBLAN) Net  (09/10/2009 02.03.05.012) (HKLM\...\8F14F2ECEDE68D26EA515B48DC25B39103C4FE8D) (Version: 09/10/2009 02.03.05.012 - Leapfrog)
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3528.0331 - Microsoft Corporation)

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 24%
Total physical RAM: 16351.14 MB
Available physical RAM: 12394.52 MB
Total Virtual: 32700.46 MB
Available Virtual: 28716.47 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:55.8 GB) (Free:0.98 GB) NTFS
2 Drive d: (New Volume) (Fixed) (Total:232.88 GB) (Free:42.13 GB) NTFS
4 Drive f: (Seagate Expansion Drive) (Fixed) (Total:931.51 GB) (Free:276.97 GB) NTFS

========================= Users: ========================================

User accounts for \\ELLIE-PC

Administrator            Ellie                    Guest                    
SophosSAUELLIE-PC0       

========================= Restore Points ==================================


**** End of log ****

 

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 9/24/2016
Scan Time: 12:11 PM
Logfile: mbamscan.txt
Administrator: Yes

Version: 2.2.1.1043
Malware Database: v2016.09.24.04
Rootkit Database: v2016.08.15.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled

OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Ellie

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 309231
Time Elapsed: 10 min, 16 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Warn
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)


(end)
 

Malwarebytes Anti-Rootkit BETA 1.9.3.1001
www.malwarebytes.org

Database version:
  main:    v2016.09.24.04
  rootkit: v2016.08.15.01

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 11.0.9600.18449
Ellie :: ELLIE-PC [administrator]

9/24/2016 1:21:49 PM
mbar-log-2016-09-24 (13-21-49).txt

Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled:
Objects scanned: 309190
Time elapsed: 6 minute(s), 22 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

Physical Sectors Detected: 0
(No malicious items detected)

(end)
 

Note, when running Rkill Avira said "9/24/2016, 1:33:08 PM [Real-Time Protection] Host file blocked
    In accordance with security guidelines, the Administrator has blocked access to the Hosts file."

 

Rkill 2.8.4 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2016 BleepingComputer.com
More Information about Rkill can be found at this link:
 http://www.bleepingcomputer.com/forums/topic308364.html

Program started at: 09/24/2016 01:32:56 PM in x64 mode.
Windows Version: Windows 7 Home Premium Service Pack 1

Checking for Windows services to stop:

 * No malware services found to stop.

Checking for processes to terminate:

 * No malware processes found to kill.

Checking Registry for malware related settings:

 * No issues found in the Registry.

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:

 * Windows Defender Disabled

   [HKLM\SOFTWARE\Microsoft\Windows Defender]
   "DisableAntiSpyware" = dword:00000001

Checking Windows Service Integrity:

 * Windows Defender (WinDefend) is not Running.
   Startup Type set to: Manual

 * TBS [Missing Service]

Searching for Missing Digital Signatures:

 * No issues found.

Checking HOSTS File:

 * Cannot edit the HOSTS file.
 * Permissions could not be fixed. Use Hosts-perm.bat to fix permissions: http://www.bleepingcomputer.com/download/hosts-permbat/

Program finished at: 09/24/2016 01:33:08 PM
Execution time: 0 hours(s), 0 minute(s), and 11 seconds(s)
 

 



#4 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,679 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:09:35 AM

Posted 24 September 2016 - 11:36 PM

p22002970.gif  * Cannot edit the HOSTS file.
 * Permissions could not be fixed. Use Hosts-perm.bat to fix permissions: http://www.bleepingcomputer.com/download/hosts-permbat/

Please perform the above fix.

 

p22002970.gif You never answered my question:

Is Firefox the only browser affected?

 

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


p22002970.gif Download Sophos Free Virus Removal Tool and save it to your desktop.
  • Double click the icon and select Run
  • Click Next
  • Select I accept the terms in this license agreement, then click Next twice
  • Click Install
  • Click Finish to launch the program
  • Once the virus database has been updated click Start Scanning
  • If any threats are found click Details, then View log file... (bottom left hand corner)
  • Copy and paste the results in your reply
  • Close the Notepad document, close the Threat Details screen, then click Start cleanup
  • Click Exit to close the program


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#5 IamaPC

IamaPC
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:12:35 PM

Posted 26 September 2016 - 11:48 AM

Sorry, Firefox is the only browser I use. Haven't seen it elsewhere.

Also, the ADWcleaner txt file was clear of any junkware, lost it when the JRT reset my post.

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Malwarebytes
Version: 8.0.8 (09.20.2016)
Operating System: Windows 7 Home Premium x64
Ran by Ellie (Administrator) on Mon 09/26/2016 at  9:13:02.15
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




File System: 12

Successfully deleted: C:\Windows\system32\Tasks\update-S-1-5-21-510419971-4197565024-2728220681-1000 (Task)
Successfully deleted: C:\Windows\system32\Tasks\update-sys (Task)
Successfully deleted: C:\Windows\Tasks\update-S-1-5-21-510419971-4197565024-2728220681-1000.job (Task)
Successfully deleted: C:\Windows\Tasks\update-sys.job (Task)
Successfully deleted: C:\Users\Ellie\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\806EUV6S (Temporary Internet Files Folder)
Successfully deleted: C:\Users\Ellie\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\B6KRWADI (Temporary Internet Files Folder)
Successfully deleted: C:\Users\Ellie\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\EMMKP54G (Temporary Internet Files Folder)
Successfully deleted: C:\Users\Ellie\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\ST1T48V4 (Temporary Internet Files Folder)
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\806EUV6S (Temporary Internet Files Folder)
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\B6KRWADI (Temporary Internet Files Folder)
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\EMMKP54G (Temporary Internet Files Folder)
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\ST1T48V4 (Temporary Internet Files Folder)



Registry: 0





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Mon 09/26/2016 at  9:13:46.11
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 

 

Sophos found 0 threats.



#6 IamaPC

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Posted 26 September 2016 - 06:32 PM

Here is a screenshot of it happening.

 

http://imgur.com/a/7HbGL

 

The directed address seems to change every time.


Edited by IamaPC, 26 September 2016 - 06:33 PM.


#7 Broni

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Posted 26 September 2016 - 07:40 PM

Reset Firefox: https://support.mozilla.org/en-US/kb/reset-firefox-easily-fix-most-problems

If the above didn't help...

Uninstall Firefox completely using this manual: https://support.mozilla.org/en-US/kb/uninstall-firefox-from-your-computer
NOTE. Use MozBackup: http://mozbackup.jasnapaka.com/ to backup your bookmarks and passwords. Do NOT backup anything else.
Install fresh copy.
 


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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 





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