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BSOD and freezing Windows 7


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#1 Frappe

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Posted 23 September 2016 - 06:43 AM

Hello, today I had a few BSODs. The first was when I launched Rocket League, and the second was when i was in the middle of playing it. I rolled back my graphics driver and it seemed to help. But then after that my computer froze while watching youtube, so something is still clearly wrong :(

 

Win 7 64-bit

FX 6300 @ 4.2 Ghz (hyper 212 cooler)

Sapphire 7850 OC 2GB

M5a97 R2.0

Corsair CX 500 Power supply

Attached Files



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#2 usasma

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Posted 24 September 2016 - 05:05 AM

Unfortunately it appears that the system has pirated software.
Please get a legitimate copy installed and we'll be glad to help.

Here's suggestions on how to ensure that your version is legitimate:  http://windows.microsoft.com/en-us/windows/genuine

Please be aware that we may not be able to fix it (as the hacks that were done to activate it will cause the OS to behave differently than we expect it to). If that's the case, our efforts to help may just waste your time. Secondly, the forum rules prohibit assisting with pirated software - so the topic would be closed if that is the case.

As a courtesy, I will offer an analysis of your issues using the reports you provided.
I will not answer any questions about the analysis until the system is made legitimate.
If you do make it legitimate, please submit a new set of reports for us to check.

Just FYI, sometimes the owner won't know about this.  So here's 2 scenarios that might ring a bell:
- if they had a "friend" help with the computer - and the "friend" installed a pirated copy.
- or they used a copy that they had from another OEM computer.  The OEM license is tied to the hardware that it came from - so you can't just use it on another system (that means that it's pirated).

And here's the analysis:

 

No memory dumps in the uploaded reports.

No memory dumps listed in the KernelDumpList.txt report

No BSOD's listed in the WER section of the MSINFO32 report (but there are many, many Live Kernel Events).

Most often this is a hardware issue - start with these free hardware diagnostics:  http://www.carrona.org/hwdiag.html

 

Although you appear to have a reasonable number of Windows Update hotfixes for this version of your OS, please double check for any new Windows Updates.  It only takes one update to cause a problem, so it's essential that you have all of them.  The actual number is not important.  Rather it's important that you checked manually, installed any available updates, and didn't experience any errors when checking or updating.

MSI Afterburner and Riva Tuner (along with EVGA Precision) are known to cause BSOD's in some Windows systems (it's driver is usually RTCore64.sys).  Please un-install them immediately!

If you're overclocking, please stop the overclock while we're troubleshooting.  Feel free to resume the overclock once the system has been stabilized.

 

XXXXX


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