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Can't Login to BC from Mint MATE


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#1 Jeremy_C

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Posted 23 September 2016 - 01:25 AM

Tried to login to BC to post a desktop shot in the "Show Us..." thread, but couldn't login. The page would reload like normal, but instead of being signed in I would see the sign-in link at the top of the page again instead of account info.

 

I'm running the latest version of Firefox on Mint 17.3.

 

I disabled all of the protection and blockers, etc., that are loaded in Firefox.

 

Everything else seems to work fine except BC.

 

And I've logged in here with it before using the exact same setup and settings as I have now - it worked before the fresh install I just did today. Back on the Win 7 laptop now and I've logged in just fine. Strange!

 

Has this happened to anyone before? Just trying to figure out where I should start looking for the culprit. Web based, Linux based, Browser based, Twilight Zone...?


A programmer's wife sends him to the store for a gallon of milk,

and she adds the instructions, "If there are eggs, buy a dozen."

The programmer goes to the store and returns home with 13 gallons of milk.


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#2 Al1000

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Posted 23 September 2016 - 01:39 AM

I use AdBlock Plus and NoScript in Firefox, but neither has ever prevented me from signing in to BC. Are you a member of any other forums, and if so did you try signing in to them using Firefox on Mint?

#3 Jeremy_C

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Posted 23 September 2016 - 02:05 AM

Only other site that I frequent which requires a login is Malware Removal Forum and I just logged in there perfectly fine. Everything seems to be working over there as of this moment.


A programmer's wife sends him to the store for a gallon of milk,

and she adds the instructions, "If there are eggs, buy a dozen."

The programmer goes to the store and returns home with 13 gallons of milk.


#4 Al1000

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Posted 23 September 2016 - 02:15 AM

Are you still unable to sign in to BC on that computer?

#5 Jeremy_C

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Posted 23 September 2016 - 02:29 AM

Yup, still doing the same thing.

 

Just signed in to Gmail with no problem, also.

 

Not sure what changed since I did the re-install, but something must have changed. None of the settings look any different, and Firefox settings on Mint are almost identical to those on this Win 7 laptop.

 

Anything else I should check? The laptop is working fine for now, just an interesting situation for the Mint box.


Edited by Jeremy_C, 23 September 2016 - 02:30 AM.

A programmer's wife sends him to the store for a gallon of milk,

and she adds the instructions, "If there are eggs, buy a dozen."

The programmer goes to the store and returns home with 13 gallons of milk.


#6 Al1000

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Posted 23 September 2016 - 03:05 AM

I have no idea what the problem might be.

#7 NickAu

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Posted 23 September 2016 - 04:18 AM

Have you tried a different browser?



#8 Jeremy_C

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Posted 23 September 2016 - 04:32 AM

Not yet. I've been meaning to go grab Chromium. I'll get after that and see what happens.

A programmer's wife sends him to the store for a gallon of milk,

and she adds the instructions, "If there are eggs, buy a dozen."

The programmer goes to the store and returns home with 13 gallons of milk.


#9 Jeremy_C

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Posted 23 September 2016 - 04:39 AM

Well, Chromium let me login normally, so I guess this one is easy to narrow down...


A programmer's wife sends him to the store for a gallon of milk,

and she adds the instructions, "If there are eggs, buy a dozen."

The programmer goes to the store and returns home with 13 gallons of milk.


#10 Al1000

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Posted 23 September 2016 - 04:56 AM

Easiest way to fix it might be to purge Firefox, delete the .mozilla directory in your user's home directory, then install Firefox again.

#11 Jeremy_C

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Posted 23 September 2016 - 05:01 AM

Got a few things transferring around at the moment. I'll do the purge at some point soon today. Have to go find that directory right now just so I know where it's at.

 

I'll try posting here again before I re-install any of the plugins I use.

 

Thanks for the advice!

 

Back soon...


A programmer's wife sends him to the store for a gallon of milk,

and she adds the instructions, "If there are eggs, buy a dozen."

The programmer goes to the store and returns home with 13 gallons of milk.


#12 Al1000

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Posted 23 September 2016 - 05:16 AM

Have to go find that directory right now just so I know where it's at.


If you open your file manager and set it to show hidden files, you should see it, or alternatively in a terminal:
ls -a
To delete the file:
rm ~/.mozilla


#13 Jeremy_C

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Posted 23 September 2016 - 05:58 AM

Thanks for the heads-up. I found it and dumped it. Going to grab the new copy in just a sec...


A programmer's wife sends him to the store for a gallon of milk,

and she adds the instructions, "If there are eggs, buy a dozen."

The programmer goes to the store and returns home with 13 gallons of milk.


#14 Jeremy_C

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Posted 23 September 2016 - 07:32 AM

Well, update on this little fiasco... Still not working with a new Firefox.

 

I logged in once and it showed my information up top like normal, and I thought all was well. But as soon as I clicked on the Linux section and navigated to this thread, I noticed there were no "Reply" buttons on the page. Fearing the worst, I scrolled back to the top and sure as **** there was that **** link suggesting that I sign in.

 

I closed Firefox, opened it again, and it let me log in again. I logged in (both times) from the very front page that displays the news stories, etc., and after logging in it automatically opened the front page of the forums. But as soon as I click on anything to enter a forum, when that new page loads I'm logged out already.

 

If I try to login from any page other than that front page it just reloads the page like normal, except I'm not logged in when the page reloads. No error messages or alert boxes or nothing.

 

Maybe an admin can check the login records and see if there is some sort of error or something showing up in the user logs. Cause I can't tell what else is going on from my end. This is just weird. Been on the web for a long time, admin'd plenty of sites and boards, and never heard of something like this.


A programmer's wife sends him to the store for a gallon of milk,

and she adds the instructions, "If there are eggs, buy a dozen."

The programmer goes to the store and returns home with 13 gallons of milk.


#15 Al1000

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Posted 23 September 2016 - 08:08 AM

Just to check: you did purge Firefox:
sudo apt-get purge firefox
...in addition to deleting the ~/.mozilla directory, before reinstalling?




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