Jump to content
Posted 21 September 2016 - 09:23 PM
Posted 22 September 2016 - 03:19 AM
1/ Pull the Drive out and then reconnect it , and try again.
2/ Set the Bios to Default and try booting again.
Posted 22 September 2016 - 07:51 PM
Edited by Baller7, 22 September 2016 - 07:53 PM.
Posted 22 September 2016 - 09:00 PM
Hey there, can I just ask what OS you're using? I had a similar thing happen a few years ago, but I'm not sure how similar. Thanks
Posted 22 September 2016 - 09:09 PM
Ok, well, have you tried Safe Mode? (If you're not sure how to get to Safe Mode, there should be a jet black screen with a blinking white _ in the top left corner- when you see this keep pressing F8 until the "Advanced Boot Options" menu opens up and select "Safe Mode" or "Safe Mode with Networking" for our purposes it doesn't really matter)
Posted 22 September 2016 - 09:16 PM
Posted 22 September 2016 - 09:50 PM
Well, if you can get the computer to boot into safe mode, I would recommend first backing up all of your important files if you don't already have a backup, in case this doesn't work, and then running a malwarebytes or other AV scan. If it comes up with anything, attempt to get rid of it. If not, then there's probably some damage to the system files caused by something else (sometimes a hard drive that's on its way out corrupts itself or deletes critical files by accident). If you can't get into Safe Mode, we've got a whole new set of issues on our hands. Try Safe Mode, and let me know if this helps! I'll check back in in the morning. Good Luck!
Posted 22 September 2016 - 10:20 PM
Posted 23 September 2016 - 04:55 AM
The purpose of an online forum is to give everyone an opportunity to help.
There are no assignments - as we are all volunteers.
Let's try looking at these 2 sets of reports:
Report Set #1) Please run this report collecting tool (even though you may not be experiencing BSOD's) so that we can provide a complete analysis: (from the pinned topic at the top of the forum) http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/
FYI - I don't often use the Perfmon report, so if it doesn't work please just let me know.
Please zip up the (.ZIP) files - do not use .RAR or other compression utilities.
.ZIP is the type file that can be uploaded to the forums.
Report Set #2) Please do the following:
- open Event Viewer (run eventvwr.msc from the "Run" dialog)
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on the "Administrative Events" heading
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).
FYI - If we're looking for Event ID 41 errors (unexplained shutdowns), there's more info on that here: http://support.microsoft.com/kb/2028504
I have spent weeks trying to fix these sort of errors - and have had very few successes.
And, it's especially difficult as the Windows Installer won't work in Safe Mode.
Posted 25 September 2016 - 02:57 AM
Posted 26 September 2016 - 05:30 PM
We don't work with ComboFix in this forum - it's reserved for the malware/security forums.
Try posting over there: http://www.bleepingcomputer.com/forums/f/79/security/
If infected, I'd suggest posting over in the Am I Infected forum: http://www.bleepingcomputer.com/forums/f/103/am-i-infected-what-do-i-do/
Please read the pinned topics at the top of the forum for instructions on how to post there.
Edited by usasma, 26 September 2016 - 05:32 PM.
0 members, 0 guests, 0 anonymous users