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BSOD driver IRQL not less or equal (tcpip.sys)


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#1 ZeroT

ZeroT

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Posted 20 September 2016 - 12:37 PM

Hello,

 

i've got the reported BSOD like 3 times in two days. Can anyone help? How can i fix this?

 

BSOD SCREENSHOT: http://prnt.sc/ckb6vd

 

Hardware INFO: http://prnt.sc/cgv45w

 

Attached: Sysnative BSOD Dump, Admin Events, PERFMON

 

Thank you!! :(

Attached Files



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#2 usasma

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    Still visually handicapped (avatar is memory developed by my Dad


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Posted 21 September 2016 - 06:21 AM

Your UEFI/BIOS (version G750JH.206) dates from 2013.  Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system.  If you are able to install the update through Windows (without booting from an external drive), then go ahead and update it.  WARNING - if the computer might shut down during this procedure, please don't do it, as this may physically damage the computer and prevent it from booting.
FYI - W8 and W10 communicate more with the UEFI/BIOS than previous versions of Windows, so it's important to ensure that the UEFI/BIOS is kept up to date (and that outdated UEFI/BIOS' may be the cause of some compatibility issues).

Only 38 Windows Update hotfixes installed.  Most systems (with 8.1) have 180 or more.  Please visit Windows Update and get ALL available updates (it may take several trips to get them all).
Don't worry about the specific number, it's just important that you have checked and installed any updates that were available (and didn't experience any errors).

MSI Afterburner and Riva Tuner (along with EVGA Precision) are known to cause BSOD's in some Windows systems (it's driver is usually RTCore64.sys).  Please un-install them immediately!

If you're overclocking, please stop the overclock while we're troubleshooting.  Feel free to resume the overclock once the system has been stabilized.

Avira issues in the Admin logfile.  Please uninstall it, then download and install a fresh copy.

 

Lot's of ACPI errors.  Suggested solution is to check for an updated BIOS.

Just in case, when you have time, please run these free hardware diagnostics:  http://www.carrona.org/hwdiag.html

 

Lot's of Bonjour errors.  Please uninstall it.

If needed (and even if it's not needed), Apple Software Update will ask you to reinstall it.

 

Razer errors (not many).  I suggest uninstalling the Razer software, then downloading and installing the latest compatible verson.

 

The memory dumps are suggestive of networking and video errors.

Please update your video drivers to the latest compatible version

Then update your networking devices (wireless, wired, and bluetooth) to the latest compatible version

Then update any internet-aware applications to the latest, compatible version.

 

Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Windows systems (mostly due to the sptd.sys driver, although I have seen both dtsoftbus01.sys and dtscsibus.sys blamed on several occasions).

 

Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration):  New link (15 Aug 2012):  http://www.duplexsecure.com/downloads (pick the appropriate version for your system and select "Un-install" when you run it).
Alternate link:  http://www.disc-tools.com/download/sptd
Manual procedure here:  http://daemonpro-help.com/en/problems_and_solutions/registry_and_sptd_problems.html

NOTE:  The uninstaller may not find the SPTD.sys driver.  Don't worry about it, just let us know in your post.
NOTE2:  The latest version has an SPTD2.sys driver - the uninstaller is on the same page as the SPTD.sys driver - just download the version for W10!

Uninstall SuperAntiSpyware - it's drivers date from 2011

 

Please uninstall the program associated with this driver:

 

WinRing0x64.sys             Sat Jul 26 09:29:37 2008 (488B26C1)
many different programs that center around the using of the WinRing libraries (RealTemp, Corsair Link2 (known BSOD issues w/Win8), Razer GameBooster, Intel Processor Diagnostic Tool, Fusiontweaker (Google Code), etc) OEM - none at http://www.python.org/emacs/winring/
http://www.carrona.org/drivers/driver.php?id=WinRing0x64.sys

I believe that, in this case, this program is Notebook Fan Control on your system.  Please uninstall it.

 

 

If all of this doesn't fix things, then run Driver Verifier according to these instructions:  http://www.carrona.org/verifier.html

 

Analysis:

The following is for information purposes only. The following information contains the relevant information from the blue screen analysis:
**************************Tue Sep 20 13:04:56.111 2016 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\092016-4640-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: 9200.16496.amd64fre.win8_gdr.130108-1504
System Uptime:0 days 19:32:57.550
*** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
*** ERROR: Module load completed but symbols could not be loaded for afd.sys
Probably caused by :tcpip.sys ( tcpip+1387b3 )
BugCheck D1, {158, 2, 1, fffff88001d817b3}
BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
Arguments:
Arg1: 0000000000000158, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, value 0 = read operation, 1 = write operation
Arg4: fffff88001d817b3, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  Skype.exe
FAILURE_BUCKET_ID: AV_tcpip!unknown_function
CPUID:        "Intel® Core™ i7-4700HQ CPU @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: 2394
  BIOS Version                  G750JH.206
  BIOS Release Date             12/02/2013
  Manufacturer                  ASUSTeK COMPUTER INC.
  Product Name                  G750JH
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Sep 19 17:28:23.838 2016 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\091916-4890-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: 9200.16496.amd64fre.win8_gdr.130108-1504
System Uptime:0 days 9:15:32.507
*** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
*** WARNING: Unable to verify timestamp for mwac.sys
*** ERROR: Module load completed but symbols could not be loaded for mwac.sys
Probably caused by :fwpkclnt.sys ( fwpkclnt!FwpsInjectionHandleDestroy0+908 )
BugCheck D1, {158, 2, 1, fffff88001bae7b3}
BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
Arguments:
Arg1: 0000000000000158, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, value 0 = read operation, 1 = write operation
Arg4: fffff88001bae7b3, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  mbamservice.ex
FAILURE_BUCKET_ID: AV_fwpkclnt!FwpsInjectionHandleDestroy0
CPUID:        "Intel® Core™ i7-4700HQ CPU @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: 2394
  BIOS Version                  G750JH.206
  BIOS Release Date             12/02/2013
  Manufacturer                  ASUSTeK COMPUTER INC.
  Product Name                  G750JH
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Sep 19 08:07:09.548 2016 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\091916-4656-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: 9200.16496.amd64fre.win8_gdr.130108-1504
System Uptime:0 days 13:44:44.657
*** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
*** ERROR: Module load completed but symbols could not be loaded for afd.sys
Probably caused by :tcpip.sys ( tcpip+1387b3 )
BugCheck D1, {158, 2, 1, fffff88001b967b3}
BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
Arguments:
Arg1: 0000000000000158, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, value 0 = read operation, 1 = write operation
Arg4: fffff88001b967b3, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  Skype.exe
FAILURE_BUCKET_ID: AV_tcpip!unknown_function
CPUID:        "Intel® Core™ i7-4700HQ CPU @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: 2394
  BIOS Version                  G750JH.206
  BIOS Release Date             12/02/2013
  Manufacturer                  ASUSTeK COMPUTER INC.
  Product Name                  G750JH
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
The rest of the memory dump summaries are hidden in the Spoiler tag below.  Click on "Show" to reveal them.

Spoiler




3rd Party Drivers:

The following is for information purposes only. My recommendations were given above. The drivers that follow belong to software or devices that were not developed by Microsoft.  You can find links to the driver information and where to update the drivers in the section after the code box:

**************************Tue Sep 20 13:04:56.111 2016 (UTC - 4:00)**************************
WinRing0x64.sys             Sat Jul 26 09:29:37 2008 (488B26C1)
ASMMAP64.sys                Thu Jul  2 05:13:26 2009 (4A4C7A36)
SASKUTIL64.SYS              Tue Jul 12 17:00:01 2011 (4E1CB5D1)
SASDIFSV64.SYS              Thu Jul 21 19:03:00 2011 (4E28B024)
atkwmiacpi64.sys            Tue Sep  6 21:44:52 2011 (4E66CC94)
AiCharger.sys               Thu Sep 22 22:04:40 2011 (4E7BE938)
GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
AsHIDSwitch64.sys           Wed May 30 22:38:32 2012 (4FC6D9A8)
kbfiltr.sys                 Wed Aug  1 23:22:22 2012 (5019F26E)
bwcW8x64.sys                Mon Sep 24 16:37:14 2012 (5060C47A)
btath_lwflt.sys             Fri Nov  2 01:35:44 2012 (50935BB0)
intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
rikvm_38F51D56.sys          Mon Nov 19 04:45:43 2012 (50A9FFC7)
HECIx64.sys                 Mon Dec 17 14:32:21 2012 (50CF7345)
btath_hcrp.sys              Tue Dec 18 04:54:54 2012 (50D03D6E)
btath_bus.sys               Mon Jan 21 04:18:42 2013 (50FD07F2)
btath_rcp.sys               Tue Mar 19 09:30:43 2013 (51486883)
akw8x64.sys                 Mon Apr  1 18:29:54 2013 (515A0A62)
ETD.sys                     Wed Apr 10 06:36:40 2013 (516540B8)
L1C63x64.sys                Fri Apr 26 03:12:51 2013 (517A28F3)
btath_avdt.sys              Thu May 23 02:09:20 2013 (519DB290)
btath_flt.sys               Thu May 23 02:10:29 2013 (519DB2D5)
btath_a2dp.sys              Thu May 23 02:10:37 2013 (519DB2DD)
btfilter.sys                Fri Jun  7 01:19:30 2013 (51B16D62)
mwac.sys                    Tue Jun 17 22:07:00 2014 (53A0F444)
RTKVHD64.sys                Tue Jul 29 06:32:10 2014 (53D7782A)
sptd.sys                    Thu Dec 11 09:52:44 2014 (5489AFBC)
aftya0pu.SYS                Sat Jan  3 12:20:40 2015 (54A824E8)
MBAMSwissArmy.sys           Wed Jul 29 00:26:01 2015 (55B855D9)
rzendpt.sys                 Tue Aug 11 07:13:46 2015 (55C9D8EA)
rzudd.sys                   Tue Aug 11 07:13:50 2015 (55C9D8EE)
mbam.sys                    Tue Aug 11 13:35:19 2015 (55CA3257)
rzpmgrk.sys                 Thu Sep 17 14:42:44 2015 (55FB09A4)
avkmgr.sys                  Tue Oct 20 09:16:43 2015 (56263EBB)
avnetflt.sys                Wed Mar 23 16:46:57 2016 (56F300C1)
nvvad64v.sys                Tue Apr 12 04:46:52 2016 (570CB5FC)
nvhda64v.sys                Tue May 10 04:59:01 2016 (5731A2D5)
rzpnk.sys                   Thu May 19 17:09:43 2016 (573E2B97)
NvStreamKms.sys             Fri Jun  3 07:28:21 2016 (575169D5)
avgntflt.sys                Wed Jun 15 13:40:26 2016 (5761930A)
avipbb.sys                  Wed Jun 15 14:18:22 2016 (57619BEE)
nvlddmkm.sys                Thu Aug 25 16:31:15 2016 (57BF5593)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Sep 19 17:28:23.838 2016 (UTC - 4:00)**************************
a8q0ww6a.SYS                Sat Jan  3 12:20:40 2015 (54A824E8)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Sep 19 08:07:09.548 2016 (UTC - 4:00)**************************
ag88jj9q.SYS                Sat Jan  3 12:20:40 2015 (54A824E8)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Sep 17 14:50:02.909 2016 (UTC - 4:00)**************************
arp1ue10.SYS                Sat Jan  3 12:20:40 2015 (54A824E8)
rzpnk.sys                   Wed Sep 16 20:16:35 2015 (55FA0663)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Sep 11 04:47:22.894 2016 (UTC - 4:00)**************************
iaStorA.sys                 Mon Apr 22 15:38:05 2013 (5175919D)
a1v4zzis.SYS                Sat Jan  3 12:20:40 2015 (54A824E8)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Sep 10 18:19:14.845 2016 (UTC - 4:00)**************************
RTKVHD64.sys                Tue May  7 08:10:28 2013 (5188EF34)
ai1lc89z.SYS                Sat Jan  3 12:20:40 2015 (54A824E8)
nvlddmkm.sys                Sun Jul 10 18:14:18 2016 (5782C8BA)

http://www.carrona.org/drivers/driver.php?id=WinRing0x64.sys
http://www.carrona.org/drivers/driver.php?id=ASMMAP64.sys
http://www.carrona.org/drivers/driver.php?id=SASKUTIL64.SYS
http://www.carrona.org/drivers/driver.php?id=SASDIFSV64.SYS
http://www.carrona.org/drivers/driver.php?id=atkwmiacpi64.sys
http://www.carrona.org/drivers/driver.php?id=AiCharger.sys
http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
http://www.carrona.org/drivers/driver.php?id=AsHIDSwitch64.sys
http://www.carrona.org/drivers/driver.php?id=kbfiltr.sys
http://www.carrona.org/drivers/driver.php?id=bwcW8x64.sys
http://www.carrona.org/drivers/driver.php?id=btath_lwflt.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=rikvm_38F51D56.sys
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
http://www.carrona.org/drivers/driver.php?id=btath_hcrp.sys
http://www.carrona.org/drivers/driver.php?id=btath_bus.sys
http://www.carrona.org/drivers/driver.php?id=btath_rcp.sys
http://www.carrona.org/drivers/driver.php?id=akw8x64.sys
http://www.carrona.org/drivers/driver.php?id=ETD.sys
http://www.carrona.org/drivers/driver.php?id=L1C63x64.sys
http://www.carrona.org/drivers/driver.php?id=btath_avdt.sys
http://www.carrona.org/drivers/driver.php?id=btath_flt.sys
http://www.carrona.org/drivers/driver.php?id=btath_a2dp.sys
http://www.carrona.org/drivers/driver.php?id=btfilter.sys
http://www.carrona.org/drivers/driver.php?id=mwac.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=sptd.sys
aftya0pu.SYS - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=MBAMSwissArmy.sys
http://www.carrona.org/drivers/driver.php?id=rzendpt.sys
http://www.carrona.org/drivers/driver.php?id=rzudd.sys
http://www.carrona.org/drivers/driver.php?id=mbam.sys
http://www.carrona.org/drivers/driver.php?id=rzpmgrk.sys
http://www.carrona.org/drivers/driver.php?id=avkmgr.sys
http://www.carrona.org/drivers/driver.php?id=avnetflt.sys
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=rzpnk.sys
http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys
http://www.carrona.org/drivers/driver.php?id=avgntflt.sys
http://www.carrona.org/drivers/driver.php?id=avipbb.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
a8q0ww6a.SYS - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
ag88jj9q.SYS - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
arp1ue10.SYS - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=rzpnk.sys
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
a1v4zzis.SYS - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
ai1lc89z.SYS - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
 


Edited by usasma, 21 September 2016 - 06:22 AM.

My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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