I researched their forum's and it was mentioned trying this site. Norton's Says the Trojan hit at the same time as a patch so my machine keeps telling me i am infected and I need to restart. this is from the Norton's page...
All AV software is vulnerable to this type of malware as it comes in as a harmless attachment to email or spam that a user manually launches. The good news is that there is a limit as to how much code and damage this type of malware can do and deliver; this is limited by the natural of the "fileless" storage of the malicious code inside the registry. The problem with a traditional removal / remediation software is that (at least in the 20 or so cases I have done directly) the registry names are different, the code is different and the resulting actions the code would activate were different in each case. A 'static' software would have to have an extreme level of AI to spot and handle each of these every time.
A trained removalist can spot these differences and, after the proper research on them, use different techniques to remove the 'bad code'. The scanners a malware fighter uses are no better or worse than a AntiVirus. They both have their purposes in the malware fight. It is the mind of the fighter that makes the difference between the two tools.
madmot: Anybody have a good way of getting rid of this?
You should sign up for help from one of these free malware removal sites where an expert can help you on a one to one basis:
http://qmalwareremoval.freeforums.net (link is external) - (The malware removalist is the Norton Guru dbrisendine, who posted just above).
Please read and follow their guidelines in order to get the most efficient assistance.
Let us know if the above helped.
I restart the computer like it says and 5 mins later i tells me to restart again because I am infected again.