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Corel BluRay WinDVD Program Error Message - WinDvd Information Service is not re

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#1 Gramps33


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Posted 19 September 2016 - 02:33 PM

I have Corel’s BlueRay WinDvd program on my 2012 VAIO laptop with 4.GB of memory that uses

Windows 7 Home Premium 62-bit operating system.


On Sunday September 18, 2016 when I tried to open the program I got the following error message.


                                     “WinDvd Information Service is not ready. Please try again later”


Fortunately, a simple 7 step solution to this problem had been posted at the justanswer.computer website at

http://www.justanswer.com/computer/59u9q-windvd-laptop-when-try-open-program.html  five years ago,

that still works like a charm. Since the answer has already been posted there is no need to fill in the pop-up

box that asks you to post your computer problem.


1  Click Windows icon (Start)
2  Type services.msc in the search bar and press Enter
3  In the list of services, locate Protexis Licensing V2 service
4  Double click on it
5  Make sure that the startup type is selected as Automatic
6  If not, select Automatic for startup type then click the highlighted apply and OK boxes
   This will allow you start the service if the Service status is showing as Stopped This must be

   done in order to allow you to start the service.

7 If the service status is showing as Stopped, click Start to start the service and then click the

    applicable highlighted box or boxes again


  Good Luck.  Gramps33 

Edited by hamluis, 19 September 2016 - 02:41 PM.
Moved from Win 7 to Tips/Tricks - Hamluis.

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#2 ranchhand_


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Posted 19 September 2016 - 03:36 PM

Just a thought on Corel products from a looongtime user. I have taken Corel's WindDVD off of computers before that were having problems, especially the Sony VAIO line (which is no longer made). Corel is not the original Corel of 30 years ago. Corel products have always been buggy and prone to causing problems from the first time they came out with CorelDraw 3.0 and up. Most pro graphics shops do not use Corel graphics products simply because of that fact.

Corel uses its proprietary Protexis Licensing Service on many of its products. It actively monitors and calls home every time you boot up to verify authenticity. If you either delete it or disable it in Services, the product will not boot. Keep an eye on it, it has been known to cause problems such as you had, and worse.

Starting around 2001 Corel started acquiring various products that were relatively dated or 2nd-rate such as Word Perfect, Ulead, Roxio, Pinnacle Video Editor (with a reputation for buggy and crash-prone products) and others in an attempt to bolster sagging sales. There were numerous internal conflicts, accusations of insider trading on their stock, and finally they left their original home in Canada and move to Teipei where things deteriorated further. They then started to outsource R&D....not a good idea by any means. Then came more layoffs, particularly in engineering and quality assurance (aka customer service).

Help Requests: If there is no reply after 3 days I remove the thread from my answer list. For further help PM me.

#3 Gramps33

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Posted 19 September 2016 - 04:24 PM

FWIW, here is a Sony 05/29/2013 article about,


Error: WinDVD information service is not yet ready. Please try again.

Article ID: 33486  Last Updated: 05/29/2013   


Go to https://ca.en.kb.sony.com/app/answers/detail/a_id/33486/~/error%3A-windvd-information-service-is-not-yet-ready.-please-try-again.


Gramps33    09/19/2016 4:19pm CDT

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